E learning Specialists

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Description

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• Develop engaging learner-centred courses, rich in interactive elements, examples, knowledge assessment tests and case-based scenarios. 
• Design and develop the graphical interface, layout, visual and navigation elements for the e-learning courses, according to FAO standards and quality criteria, and in close collaboration with the Instructional Designers of the FAO elearning Academy, to support the understanding of the concepts presented in the lessons.
• Select, in coordination with PSU instructional designers, the most appropriate instructional multimedia to increase learner retention, according to the target audience needs, characteristics, context and environment.
• Liaise with PSU Instructional Designers, FAO Technical Divisions, external experts and partners to coordinate the production, technical peer review process and quality assessment of the e-learning courses before publication.
• Create knowledge assessment tests and exercises (multiple choice, matching/drag-drop, multiple answer, ordering, etc.) to be integrated in the lessons to assess the knowledge of the learners, based on Kirkpatrick evaluation model.
• Create additional learning elements such as glossary, learner tutorials, performance support tools and other resources to be integrated in the course.
• Liaise with E-learning Systems Developers and Instructional Designers for the release of the course on the FAO elearning Academy website.
• Test the finalized e-learning course, ensure that all links and resources are available, and support the release of the final product.
• Undertake the conversion of e-learning materials and related job aids for use in face-to-face training workshops.

• Manage and maintain content on the FAO e-learning Academy’s learning management system; 
• Deploy the e-learning courses in different formats (SCORM, downloadable packages, etc.);
• Coordinate the release and delivery of new e-learning courses and associated materials;
• Implement final testing and certification on courses loaded on LMS;
• Create, deliver, collect and evaluate learner surveys for the various courses; 
• Create statistical reports on the uptake and of the e-learning courses;
• Develop procedures to improve the storage, search and retrieval of learning content;  
• Provide technical support to learners and partners; and 
• Investigate and create – together with other members of the FAO elearning Academy – new and innovative ways to deliver e-learning contents (e.g. mobile and responsive design, interactive videos, serious gaming) 

• Monitor the preparation of FAO e-learning Academy courses fact sheets;
• Support the coordination of content development with the Instructional Design team;
• Support the finalization of co-publishing agreements in collaboration with OCC for external partners;
• Input to the FAO Publication Workflow System (PWS) for the course fact sheets;  
• Coordinate the printing and delivery of PSU promotional materials;
• Manage the help and support service for the FAO elearning Academy, in particular provide general help and first level technical support to worldwide learners, and investigate problems that learners might encounter; 
• Support facilitation and management of learning events (logistics, equipment, materials, invitations, contracts) undertaken by PSU;
• Support the delivery of curriculum design and learning needs assessments workshops organized by PSU.
• Conduct quality assessment of the e-learning courses before publication, according to the FAO elearning Academy quality criteria and standards; and
• Develop educational resources and materials suited to face to face training, based on the learning courses content

• Advanced University degree in graphic design, multimedia animation, marketing, communications, and/or related field. A first level University degree in combination with demonstrated, relevant and qualifying professional experience in learning technologies of at least 1 year for Category C, 5 years for Category B and 12 years for Category A can be accepted in lieu of an advanced university degree.
• University degree or specialized diploma in graphic design, multimedia animation, marketing, communications, and/or related field. Demonstrated, relevant and qualifying professional experience in learning technologies of at least 1 year for Category C, 5 years for Category B and 12 years for Category A can be accepted in lieu of a university degree.
• 1 year for Category C, 5 years for Category B and 12 years for Category C of progressively responsible professional experience in (i) developing e-learning courses; (ii) digital design and rendering of educational content, (iii) developing educational resources and materials suited to face-to-face training, (iv) organizing learning events, (v) communication design, and (iv) using authoring (storyboarding) software and tools. 
• Working knowledge of English, French, Arabic or Spanish and limited knowledge of another FAO official language.
• Working knowledge of English, Arabic, French or Spanish.

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