E T Consultant

E T Consultant

Description

The mission of External and Corporate Relations (ECR) is to help deliver financial and political support for the World Bank Group, strengthen the Bank Groups role as a global thought leader in development by enhancing and safeguarding its reputation, and supporting operational teams to achieve country outcomes. ECR manages corporate communications and global engagement with key stakeholders, including media, civil society, foundations, private sector, donor countries, and international organizations, as well as employee engagement. ECR also manages strategic communications for the World Banks Regions and Global Practices and leads the management of reputation risk.

Supports the deployment of multiple public opinion research projects including country opinion surveys, web visitor surveys, stakeholder survey in donor countries, and event satisfaction surveys.

Performs statistical analysis including straight forward banner reporting, quadrant analysis, and multivariate analysis when necessary.

Measures and reports on the performance of digital channels (web, social media, e-newsletters) and marketing campaigns (paid and earned); produces reports with trends, opportunities, and data-driven insights.

Works with the Banks Information Technology department to ensure research and data tools (Tableau, Qualtrics, Adobe Analytics, Adobe Campaign) continuously support ECRs strategic measurement goals.

Selection Criteria

Expert in Microsoft Excel, including pivot-tables and advanced functions. Strong data visualization skills in PowerPoint.

Advanced knowledge of social media analytics, including paid promotion metrics

Advanced proficiency level is required in SPSS and R statistical software.

Knowledge of common foreign languages is a plus.

Strong communication skills, ability to write persuasively about data and to problem-solve.

High levels of initiative, judgment, and a solutions-focused mindset; good time-management skills and an eye for detail

Excellent communication and writing skills.

Able to work with staff at various levels, from senior management to unit-level communications staff.

Team player, with positive and enthusiastic attitude.

Ability to work effectively under stress and to juggle multiple tasks within tight deadlines.

World Bank Group Core Competencies

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at theWorld BankandIFC, including our values and inspiring stories.

Note: The selected candidate will be offered a one-year appointment, renewable at the discretion of the World Bank Group, and subject to a lifetime maximum ET appointment of three years. If an ET appointment ends before a full year, it is considered as a full year toward the lifetime maximum. Former and current ET staff who have completed all or any portion of their third-year ET appointment are not eligible for future ET appointments.