E T Consultant – Administration

Description

 

Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit www.worldbank.org

Latin America and the Caribbean (LCR) Region

The WBG serves 30 client countries in the Latin America and the Caribbean Region (LCR). Clients range from large rapidly growing sophisticated middle-income clients to IDA countries to small Caribbean states to one fragile state. Despite immense resources, dynamic societies, and an average annual per capita income of about $4,000, deep inequalities persist in most LCR countries, with nearly a quarter of the Region’s people living in poverty. The last Bank’s strategy for LCR focused on three pillars: (a) supporting the foundations for inclusive growth; (b) investing in human capital and protecting the poor; and (c) building resilience. In the aftermath of the COVID19 pandemic, this strategy will need to be adjusted to better support the countries deal with a health crisis without precedents and an economic crisis not seen since modern statistical records started in 1900. Yet, the basic elements of the strategy: accelerating growth (following a projected GDP contraction in 2020 of 7.2%), investing in human capital, including in health (in the most affected region by COVID19), and building resilience appear fully relevant.

Latin America and the Caribbean Region (LCR) https://www.worldbank.org/en/region/lac

The ETC1 Analyst plays an important role in supporting the Latin America and Caribbean Regional Vice-President (LCRVP) and Director, Strategy and Operations (DSO) in close collaboration with the Special Assistant to LCRVP and other team members of the LCRVP Front Office in delivering LCRVP’s overall work program. He/she reports to LCRVP and DSO and is expected to work closely with the Front Office team.

Given the small size of the front office, it’s crucial to emphasize that skills are as important as the right attitude and interpersonal qualities. The chosen candidate should not only have the necessary expertise but also embody qualities aligned with the collaborative and dynamic nature of the team and office environment.

The selected candidate must be prepared for a highly demanding role, promptly responding to the Vice President and DSO’s requests, and navigating a dynamic work environment with agility. Unwavering dedication and the ability to stay connected to meet the role’s demands effectively are essential.

Specific duties and accountabilities include:

– Organizing and overseeing the administrative workflows and daily administrative operations of the front office, ensuring maximum efficiency and productivity.

– Producing reports and analytics as required to support the smooth administration of the office.

– Contribute with specific projects led by the Front Office and/or other members of the LCR Management Team.

– Supporting the review and quality control of materials submitted for the LCRVP’s clearance, communication, and/or signature.

– Independently deciding and follows through on appropriate dissemination of information to staff by sharing reports, status updates and other information as necessary.

– Managing the highly sensitive and confidential workflow and issues related to LCRVP responsibilities.

– Coordinating all logistical details associated with meetings of the LCRVP with internal staff, Management and Board Members, and with external stakeholders, partners, and others, including during Spring and Annual Meetings.

– Working with the Special Assistant ensuring the quality of relevant briefing notes and background materials for meetings and mission travel.

– Ensuring appropriate follow through on actions, decisions, and commitments made by the LCRVP and DSO, working closely with the Special Assistant to LCRVP for completion or implementation.

– Organizing and coordinating Front Office events, such as LCRVP’s luncheons, LCRVP Management Team retreats, VPU’s high level meetings, town halls, meetings for visiting delegations, WBG Spring and Annual Meetings, and other outreach and VPU-related events.

– Supporting and monitoring of overall LCRVP calendar of deliverables.

– Supporting with HR related activities, including approvals, logistics, and communications.

– Liaising closely with the members in the Offices of the President, Managing Directors, Vice Presidents, Executive Directors, and SEC as necessary to facilitate coordination of meetings, activities, and approvals.

– Maintaining an effective network of contacts (inside and outside of the unit), to ensure effective cooperation in support of the LCRVPU’s needs.

– Undertaking ad hoc duties as assigned by the RVP, DSO, and the Special Assistant to ensure operation of all aspects of the LCRVP office. As the Front Office administrative coordinator for the Directors, stays on top of and maintains sufficient working knowledge of the tasks being performed in each unit with an ability to independently respond to inquiries and exercise critical thinking and decision-making skills to address clients within and outside the Bank.

 

Selection Criteria

 

– Bachelor’s degree and master’s degree (preferred) combined with a minimum of 10 years relevant work experience or equivalent combination of education and experience. Track record of service in World Bank Group preferred.

– Excellent interpersonal and intercultural communications skills; maturity and ability to interact responsively and thoughtfully with staff at all levels, with demonstrated good judgment and discretion.

– Proven track record and ability to ensure total discretion, confidentiality, and strong personal ethics.

– Strong English and Spanish language skills (verbal and written), including the ability to draft and edit to ensure quality of written outputs and clarity of message.

– Proven ability to promote and work in a team-focused environment and pitch in to fill gaps when needed.

– Proactively demonstrated sound judgment, and problem-solving skills in dealing with unexpected situations, often under pressure.

– Responsiveness to demands of the executive, internal and external clients.

– High degree of tact, sound judgement, reliability, and diplomatic skills in handling sensitive information, and in dealing with internal and external clients, staff, and managers at all levels.

– Can-do attitude, calm demeanor, flexible, and clear head under pressure.

– Strong organizational skills, attention to detail, and ability to multitask and judge priorities under tight timelines.

– Ability to guide and advise more junior staff.

– Substantial experience in the Bank and in-depth knowledge of World Bank processes, policies and procedures, particularly institution-wide quality assurance and decision-making functions.

– Excellent office technology skills, in particular: MS Word, Excel, PowerPoint, Outlook, SAP, Internet Explorer.

– Willingness and flexibility to work overtime on short notice and as needed.

– Willingness to extend him/herself to meet deadlines.

-Experience in the WBG is required.

Values, Leadership and Managerial Competencies

– Demonstrated commitment to the World Bank Core Values for WBG and a proven track record of fostering a strong and healthy culture of diversity, inclusion, teamwork, honesty, trust, openness, integrity, and accountability.

– Demonstrated ability to be sensitive to issues around race, gender, ethnicity, inclusion, and intersectionality.

 

World Bank Group Core Competencies

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC, including our values and inspiring stories.