Economic Recovery Assistant-Reception & Intake - Tenders Global
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Economic Recovery Assistant-Reception & Intake

Danish Refugee Council

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Job Description

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Description

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Overall purpose of the role, under the direct line management of the Economic Recovery (EcRec) team leader, entails the effective and quality implementation of intake sessions as an entry point for the EcRec activities, serving as the primary point of contact for the livelihoods center and being responsible for the first contact with visitors. The Economic Recovery Assistant – Intake is expected to coordinate with employability and self-employment officers to receive market-related information and technical guidance and to share information and opportunities with the livelihoods center visitors on a daily basis.
The role includes conducting a preliminary assessment to understand center visitors’ situation against project criteria and advise on EcRec service selection.
Geographic scope: Şanlıurfa
This role has a field focus on Şanlıurfa province in effective implementation of economic recovery activities responsible for full compliance with DRC procedures and guidelines within the country. The role contributes to developing economic recovery strategies, which are translated into action plans and day-to-day tasks.
Duties and Responsibilities:
General Programming & Operations & Interaction with stakeholders:
  • Conduct wage and self-employment intake sessions with potential project participants from refugee and host communities in the geographic area of assignment.
  • Constantly share feedback and observations about intake forms and local community trends with the supervisor.
  • Conduct quality follow-up sessions with EcRec activities participants and ensure feedback is reported to component officers and team leader.
  • Refer cases to relevant economic recovery and protection departments based on needs identified during intake sessions, if required.
  • Maintain the documentation of required tools and forms archived and uploaded online.
  • Act as the receptionist for the livelihoods center to welcome visitors and respond to queries.
  • Work closely with EcRec officers (employability and wage-employment) to remain up to date on the economic recovery team activities.
  • Provide constant feedback on the outreach activities of EcRec team and advise on enhancing outreach to host and refugee communities in the geographic area.
  • Assist the EcRec team in communication with project participants to facilitate successful participation in EcRec activities.
  • Engage in outreach activities related to the project (with community members, local NGOs, and private sector contacts).
  • Contribute to the organization of regular program monitoring of program activities through site monitoring visits and FGDs, assure proper utilization and documentation of program monitoring tools, and prepare reports on the findings with action plans.
  • Support data collection of any assessment/research that may arise during the duration of the program.
  • Other activities required for the implementation of EcRec assigned by the line manager.
Monitoring and Evaluation:
  • Ensure intake sessions are implemented according to MEAL requirements and inform the team leader and MEAL focal point about corrective actions needed.
  • Facilitate the communication between MEAL team and project participants to ensure the timely implementation of MEAL plans.
Technical Support:
  • Contribute to the project review meeting based on field observations and the technical review of intake tools used for the implementation of the project.
  • Assist economic recovery officers to ensure project participants are linked with livelihood opportunities based on market trends and in line with DRC’s decent work framework.

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