Education, Communication & Outreach Officer

Serco’s Environmental Services provide a complete waste and recycling service on behalf of the
residents and community in Lambeth. With a professional, dedicated and friendly team of Refuse,
Recycling and Street Cleansing staff, we ensure that streets, homes and businesses are kept
clean, safe and tidy, whilst providing the very best levels of customer service to all members
of the community that we serve.

What Your Role Will Entail

Communications

As an Education, Communication & Outreach Officer you will manage key stakeholders within
the local authority and be responsible for the design, delivery and execution of communication
campaigns supporting environmental strategies and behaviour change through multiple media
channels.

Project Management

The role will see you deeply involved in the delivery of large-scale service launches. For
instance, you will support the project management and delivery of the new food waste collection
services being offered to residents living in flats.

Social Value

You will also drive the successful delivery of the many Social Value initiatives we’ve launched
in Lambeth. You will work in close collaboration with our Volunteer & Community Sector
partners to strength local circular economies and support the most vulnerable residents in the
borough.

Education

As a frontline educator, you will organise outreach events, deliver presentations to community
groups and design educational materials for schools.

Not to worry, you won’t be doing this alone! You will be flanked by a team of three friendly,
supportive and equally passionate communication professionals.

What You’ll Need To Do The Role

First and foremost, you will be passionate and hold a deep understanding of environmental
issues either through academic studies or work experience.

Pairing your excellent writing and speaking skills with your passion for environmental
sustainability you will be able to compose contract reports, own projects, and present the
team’s work to the client in a compelling fashion.

Work experience within similar backgrounds such as communications, marketing and public
relations is highly desirable.

Why Serco

Meaningful and vital work: The nature of our business means you will do interesting work that
matters – delivering essential services that touch people’s lives.

A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn
and develop. You’ll be able to broaden your experience and apply your skills in new ways.

Great people: We are a motivated team who will encourage you and help you to succeed. You’ll
have the resources you need to do your job in a diverse and supportive environment.

What We Offer

• Up to 6% contributory pension scheme
• 25 days annual leave
• Training and apprenticeship opportunities to support personal development
• Serco discounts which include cinema, merlin entertainment online shopping, mobile phone
  plans and leisure centre memberships.
• Interesting, varied, and enjoyable work

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to
play, from caring for vulnerable people to managing complex public services. We are a team of
50,000 people responsible for delivering essential public services around the world in areas
including defence, transport, justice, immigration, healthcare and citizen services. We are
innovators, committed to redesigning and improving public services for the benefit of everyone.