Emergency Response Manager

Danish Refugee Council is a leading humanitarian agency pursuing our mandate to protect and promote durable solutions to displacement-affected populations based on humanitarian principles. DRC applies a regional approach with operational presence in Iraq, Jordan, Lebanon, Syria, Turkey & Yemen with a Middle East Regional Office (MERO) based in Amman, Jordan, which has 30 staff. Overall in the region DRC Middle East has more than 1,800 staff and an operating budget of USD 120 million.

Overall responsibility for the operational set up and programmatic direction of DRC’s emergency response in Gaza. The role will oversee the technical design including modalities, quality control, the recruitment and technical supervision and management of DRC’s emergency team and portfolio within the country including partnership establishment and support services to enable the response. The role will be responsible for the management, coordination, and representation of the newly established country operation to engage with stakeholders to foster partnerships and effective information flow.

Responsibilities:

Country Operation establishment:

• Lead on the establishment of DRC’s operations and emergency response in Gaza whether remote or in-country and with support from DRC’s regional office (Support Services and Programmes).
• Drive DRC’s efforts in the mapping and selection of Palestinian partners for service delivery and position DRC as a ‘partner of choice’.
• Build strategic partnerships with local actors to enable a DRC presence and response in the oPt
• Identify and drive fundraising efforts for DRC in Gaza/oPt.
• Manage and set the direction of a potential response team.

Project Delivery:

• Ensure timely and quality delivery of all DRC Emergency Response activities, including immediate needs component and capacity building component.
• Provide timely and methodical updates regarding needs and trends specific to the response to relevant regional and HQ focal point.
• Develop and monitor detailed operational plans for all Emergency project activities in accordance with the overall Emergency Response Logframe.
• Track and monitor expenditure of emergency programming monthly and ensure burn-rates remain on track and that expenditure is compliant with relevant SOPs and DRC and donor regulations and requirements.
• Oversee the planning, coordination and implementation of a multi-sector assessment of conflict affected communities to inform humanitarian actors of key needs.
• Coordinator with the regional sector leads to ensure linkages with Protection and Economic Recovery programming are leveraged.
• Ensure delivery of all project outputs while identifying potential barriers to implementation and find solutions to ensure project continuance.
• Ensure informative sessions are conducted in a timely manner and ensure the project team is recording feedback (comments, suggestions) and report back on issues of concern with recommended areas of intervention.

Representation:

• Represent DRC in national coordination fora and to donors.
• Establish strategic relationships with local actors and coordinate efforts in close cooperation with the other team members.
• Ensure DRC’s principles and approaches to emergencies are integrated into the response.
• Follow the humanitarian principles, standards and guidelines that DRC is committed to, and ensure these are adhered to by DRC staff, partner staff and volunteers.

Preparedness:

• Lead in preparedness planning, including establishing and maintaining the Emergency Preparedness and Response Plan, and strategies.
• Develop and maintain tools, guidance, and training materials on all aspects of emergency response activities.

Meal:

• Ensure transparency and accountability tools, processes, and mechanisms for affected communities are in place.
• Ensure equal participation by all segments of the community, taking into consideration issues regarding gender, age, ethnicity, and religious affiliations.
• Regularly monitor project activities and provide timely input and feedback.
• Ensure results frameworks indicators are tracked and that timely monitoring, evaluation, learning, and accountability mechanisms are in place.

Supervision:

• Provide support and technical second-line supervision to DRC response team members and partners as and when they are identified.
• Work cross departmentally to ensure project staff and activities comply with DRC policy and procedures, Sphere standards and best-practice.

Experience:

• Minimum 6 years of practical experience in sector area working for an INGO or similar organisation.
• Experience in establishing a new geographical area or country operation in a humanitarian context.
• Documented skills in project planning and design, drafting, calculation and technical writing.
• Experience delivering large-scale Cash and Voucher and in-kind Food and NFI programming.
• Experience working with national partners, local/government authorities, and UN organisations.
• Excellent skill in MS Word, Excel, and powerpoint.
• Advanced English proficiency.
• Fluency in Arabic preferred.

Education:

• Master’s degree in political science, international development, economics or other relevant field.

Languages:

• English (fluent)

Source:  https://candidate.hr-manager.net/ApplicationInit.aspx?cid=1036&ProjectId=170560&DepartmentId=18998&MediaId=5