Home Instead Senior Care
Job title:
Employee Engagement Manager (HR Operations Manager)
Company
Home Instead Senior Care
Job description
Home Instead is renowned for the quality of care we provide our clients. It’s award winning, consistently excellent and it’s the home care business in the UK which has most frequently been rated as outstanding.Our office was established in 2015 and our mission is to brighten the lives of seniors giving them a sense of purpose, wellbeing & worth. ‘With warm and thoughtful care, we help you live your best life’. We work hard to exceed our clients’ expectations and make them feel highly valued. We like to say, ‘To us, it’s personal’, and we stand for excellent quality of care and outstanding client service.Job DescriptionWe are seeking an exceptional person who is passionate about people and the delivery of high-quality care to join our team. This is an exciting opportunity to be part of a growing business in a rewarding industry. The Employee Experience Manager will have responsibility for a range of human resources tasks, particularly overseeing recruitment and the delivery of training along with the ongoing development, engagement and retention of our Care Professionals.Duties include, but are not limited to:
- Devising and delivering our recruitment strategy to ensure a consistent pipeline of Care Professionals
- Managing and supporting the Recruitment & Training team
- Supporting our teams through the Care Professional journey with responsibility for planning their ongoing development and appraisals
- Ensuring that the Care Professional experience is positive and engaging and reflects our culture and values
- Monitoring of staff welfare, morale and well being
- Interviewing and assessment of candidates
- Maintaining the highest level of training for new and existing Care Professionals, key players, clients and community
- Day to day HR functions including employee relations, performance management and involvement in HR and business projects
- Delivering on all the People metrics and supporting the delivery of the wider business KPI’s
QualificationsThe Ideal person:The successful candidate will have held a people management role with experience in retention, development and recruitment, for at least 2 years, ideally within the Care sectorYou will also have working knowledge of employment law, principles and procedures of HR policy and performance management.We believe that our Care Professionals are our greatest asset, and we are passionate about the way we support and develop them. The successful candidate will need to demonstrate enthusiasm for, and experience of dealing with people to maintain the excellent job satisfaction rate within our team.The successful candidate will also:
- Have excellent written and verbal skills
- Be experienced in the use of Microsoft office, including Word, Excel and PowerPoint
- Be confident and self-motivated and have the ability to develop and maintain excellent working relationships
- Have the ability to use initiative to resolve issues and implement change
- Line Management experience
- A driving licence and own vehicle are essential.
Additional InformationThis is a full time role, working Monday to Friday 9.00am to 5.00pm, with some flexibility required to support on call.Salary £28,000 – £32,000 depending on experienceIn addition we also
- Investment in you as a person.
- provide Full induction programme with Industry leading training along with a learning and development programme.
- Opportunities for career progression
- Auto enrolment Pension Scheme
- Employee Assistance Programme
If you have a passion for people and caring and the motivation to help us achieve our ambitions, we would love to hear from you.This role is UK based and the right to work in the UK will need to be established as part of the recruitment process.We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to an Access NI enhanced disclosure.
Expected salary
£28000 – 32000 per year
Location
Saintfield, Co Down
Job date
Thu, 04 Jul 2024 00:14:23 GMT
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