Employee Services Assistant

Job title:

Employee Services Assistant

Company

NHS

Job description

An opportunity for a motivated individual to join the Payroll Services team has arisen on a permanent basis. We provide payroll services to a number of Trusts across the Midlands. As a Payroll Services Assistant in the team, you will be responsible for a section of payroll/pension administration and the day to day processing, inputting and calculation associated with providing an excellent payroll and pensions service.The payroll system uses a dedicated NHS system; Electronic Staff Record (ESR) this is an Oracle based system, which would make any experience of Oracle or ESR use a distinct advantage. A good understanding of statutory legislation together with a sound knowledge of IT is essential. You should ideally be able to use Word, Excel and Outlook confidently.Main duties of the jobTo assist in data input to the Pensions Online system and Payroll system (ESR) of routine data from sources where deemed appropriate. This must be completed in an accurate and timely manner ensuring entry to the correct individuals record.Assist the Payroll/Pensions Department in administration tasks including sending out retirement packs, answering telephone and assisting in ad hoc queries.About usThe Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.We are delighted that we have been rated as “Good” by CQC. We have achievednumerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.Date posted05 March 2025Pay schemeAgenda for changeBandBand 2Salary£23,615 a year per annum pro rata for part time hoursContractPermanentWorking patternFull-time, Part-timeReference number225-CORP-6580189-AJob locationsBuilding 12, New Cross HospitalWolverhampton RoadWolverhamptonWV10 0QPJob descriptionJob responsibilitiesTo be responsible for the distribution of incoming / outgoing documents (Post, Fax or other Output) , according to agreed procedure, ensuring that each item displays the name of the client organisation and where appropriate is date stamped.To assist in data input to the system of routine data from timesheets, expenses claims or other sources where deemed appropriate. This must be completed in an accurate and timely manner ensuring entry to the correct individuals record.To assist in the stapling of attachments to payslips as required.To return documents that cannot be traced to the appropriate record back to sender attaching a standard return letter indicating the information required.To answer routine phone queries and to either pass the calls on where more complex response is required or take messages and pass to the appropriate team member once available.To undertake filing / scanning duties for the department as necessary including ensuring appropriate references are shown on documents.To draw to the managers attention any need to deviate from agreed procedures, protocols or regulations and to act at all times in accordance with the departmental procedures and standing financial instructions.Ensure adequate stocks of stationary and forms are maintained.To ensure retirement packs are sent out on a timely basisAny other ad hoc duties as appropriate. Job descriptionJob responsibilitiesTo be responsible for the distribution of incoming / outgoing documents (Post, Fax or other Output) , according to agreed procedure, ensuring that each item displays the name of the client organisation and where appropriate is date stamped.To assist in data input to the system of routine data from timesheets, expenses claims or other sources where deemed appropriate. This must be completed in an accurate and timely manner ensuring entry to the correct individuals record.To assist in the stapling of attachments to payslips as required.To return documents that cannot be traced to the appropriate record back to sender attaching a standard return letter indicating the information required.To answer routine phone queries and to either pass the calls on where more complex response is required or take messages and pass to the appropriate team member once available.To undertake filing / scanning duties for the department as necessary including ensuring appropriate references are shown on documents.To draw to the managers attention any need to deviate from agreed procedures, protocols or regulations and to act at all times in accordance with the departmental procedures and standing financial instructions.Ensure adequate stocks of stationary and forms are maintained.To ensure retirement packs are sent out on a timely basisAny other ad hoc duties as appropriate.Person SpecificationExperienceEssential

• Experience in Administration Environment

Desirable

• Experience in NHS payroll and pensions

QualificationEssential

• GCSE’s – 4 GCSE’s Grade C or above

Desirable

• GCSE’s – 6 Grade C or above

Person SpecificationExperienceEssential

• Experience in Administration Environment

Desirable

• Experience in NHS payroll and pensions

QualificationEssential

• GCSE’s – 4 GCSE’s Grade C or above

Desirable

• GCSE’s – 6 Grade C or above

Expected salary

£23615 per year

Location

Wolverhampton

Job date

Fri, 07 Mar 2025 23:40:43 GMT

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