Employment Case Aide

Job Overview/Summary: The Employment Services Case Aide assists the Employment program with providing a variety of employment services in a trauma-informed manner to qualifying refugees and other migrants with the goal of guiding them to economic self-sufficiency.

Major Responsibilities:

• Support employment specialists by completing a variety of employment services in a timely manner
• Lead the scheduling, teaching, and curriculum development of Job Readiness Training for all active employment clients
• Complete initial client resumes to prepare client and employment specialist for employment search
• Guide the client through public transportation orientations
• Conduct mock interviews with clients to prepare them for initial job placement
• Assist clients with accessing state documentation and benefits, such as but not limited to Texas State ID’s
• Collaborate with employment specialists, IRC staff, and outside organizations in the service area to ensure wholistic client services
• Detail client interactions and services provided through case notes and file documentation in accordance with program requirements. Input client information in databases and assist with tracking and reporting as needed.
• Provide interpretation services, when applicable
• Use personal, insured vehicle to travel and transport clients and materials to required appointments throughout the service area
• Take on additional tasks as needed

Working Environment: Combination of standard office work environment and remote work.

Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: The IRC offers a comprehensive and highly competitive set of benefits. All US employees are eligible for sick time, a 403b retirement savings plans: up to 4.5% immediately vested matching contribution, plus an 3-7% additional IRC contribution, and an Employee Assistance Program which is available to our staff and their families to support in times of crisis and mental health struggles.

In addition, full-time employees are eligible for 10 US paid holidays, 20-25 paid time off days, disability & life insurance, medical, dental, and vision insurance (employee contribution starting at $135, $7, and $5 per month respectively) and FSA for healthcare, childcare, and commuter costs. Part-time employees are eligible for a proportionate amount of paid time off. These additional benefits apply to employees who work at least 6 months within a 12-month time period.