Engagement Consultant

Job title:

Engagement Consultant

Company

Lloyds Banking Group

Job description

End Date Tuesday 30 July 2024Salary Range £45,954 – £51,060Flexible Working Options Job ShareJob Description Summary .Job DescriptionJob title: Engagement ConsultantLocation: EdinburghSalary: £46,000 + DOEHours: Full timeWorking Pattern: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our Edinburgh office.Please note that this role will also require regular travel across the UK, for external client meetings.About this opportunity:The Workplace Distribution team are integral to the success of our Insurance strategy to ‘protect today and secure tomorrow’. Our colleagues represent and promote our flagship Scottish Widows workplace savings propositions across the financial services industry; engaging with consultants, advisers, employers, trustees, and end-customers, to build strong, lasting relationships to achieve business results. Communications professional who is able to bring together communication and channel knowledge, insight and thought leadership to build tailored engagement narrative that showcases our capability, builds deep trust and dedication with all key demographics of clients and advisers.What you’ll be doing:

• Build strong and compelling narrative that ensures Scottish Widows is seen as a leader with vision in the market and remains front of mind and a provider of choice for new business and a strong partner for existing.
• Analysis and interrogation of schemes to create a compelling employee engagement approach and brief that enables us to stand out in the market.
• Ability to utilise our research and insight to create timely content that brings our proposition to life for advisers. Supporting them to look knowledgeable to clients and enabling them to share our vision and provide an excellent service.
• Nurture the customer across all activities. Ensure deep understanding of our customer base through regular focus groups and customer testing.
• Build and then maintain a strong understanding of our market position, competitor offerings and engagement trends to drive our employee engagement strategy.
• Maintain a strong understanding of the competition and their engagement strengths and weaknesses.
• Keep up to date with industry news, the strategic direction of the industry and regulatory changes.
• Focus on team activity to realise new business goals, adding insight, expertise, and support.

Why Lloyds Banking GroupLike the modern Britain we serve, we’re evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We’re growing with purpose. Join us on our journey and you will too!What you’ll need:

• Communications professional with a good understanding of all communication channels and platforms.
• Confident and proficient leading sessions with external parties, such as EBCs, trustees and large clients.
• Strong influencing skills with the ability to confidently lead across multiple stakeholder groups.
• Ability to research competitors and wider sectors and use insight to develop compelling outputs.
• Positive relationship leadership skills and personal credibility at senior stakeholder level
• An engaging, credible, and inspiring presenter with strong communication skills
• Validated influencing and negotiation skills
• Always open to new insights and ways of working
• Flexible and able to optimally lead others through change.

About working for usOur focus is to ensure we’re inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares!
• Benefits you can adapt to your lifestyle, such as discounted shopping.
• 28 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you.At Lloyds Banking Group, we’re driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you’ll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you’ll have many opportunities to learn, grow and develop.We keep your data safe. So, we’ll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We’ll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.We’re focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

Expected salary

£45954 – 51060 per year

Location

Edinburgh

Job date

Thu, 18 Jul 2024 03:37:19 GMT

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