Job description
Northern Rivers Housing (NRH), formally North Coast Community Housing (NCCH), is a well-respected not-for-profit organisation providing quality, long term and affordable housing in northern New South Wales since 1984.
We manage close to 1,000 properties from our offices in Lismore, Grafton and Tweed Heads. We believe that everyone has the right to live in safe, comfortable and affordable housing and our vision is to be a leading provider of innovative housing services.
Our Values:
We are committed to our values, our people and our culture:
- Respect: We are a people centred organisation, respecting the diversity and different needs of the individuals we work with.
- Social Responsibility: We support people with housing needs, striving for equality and fairness in housing outcomes.
- Professionalism: We work with integrity to provide quality, innovative services and are accountable for our decisions and actions.
- Safety and Wellbeing: We are committed to a work environment that values health, safety and wellbeing.
Our Benefits:
Remuneration: competitive salaries, above award wages and salary packaging, which can add up to an additional $15,900 in tax-free pay per year, plus other tax savings.
Learning and development: ongoing professional development including targeted opportunities, career plans and support such as achieving formal qualifications, networking, internal promotions, reflective practice and succession planning.
Leave: enhanced leave provisions, including Ceremonial leave and gifted days off between Christmas and New Year.
Flexibility: flexible and supportive working environment including family friendly working hours. We give you autonomy to work with your manager and team to choose where you do your best work whether that’s office-based, hybrid or remote.
Safety and Wellbeing: we believe it’s important to create a happy, healthy work environment where one can leave at the end of the day and look forward to returning the next. Our Employee Assistance Program (EAP), provides a free and confidential counselling service with local providers and 24/7 support.
About the role:
In April 2022, the NSW Government announced the establishment of temporary housing sites to accommodate the urgent housing needs emerging from the February 2022 storms and floods in the Northern Rivers region of NSW.
NRH has been contracted by the NSW Government to deliver tenancy management and site maintenance of 7 Villages across the Region. The homes in the Villages can house between one individual to families and are supplemented by supporting infrastructure and amenities. Ultimately the objectives of the program delivered by NRH, is to support residents achieve their longer-term housing goals.
As part of a supportive and dynamic team, the NRH Community Village Engagement Coordinator is responsible for delivering innovative participation and engagement activities for NRH Community Villages. The role will be primarily responsible for coordinating activity, delivering the engagement and communications to raise awareness and build participation that brings together the residents within the NRH Community Villages, with a particular focus on developing activities which foster positive mental health and linkages to employment and housing pathways in the wider community.
This a fixed term (12 months, with possibility of extension) position based in the Northern Rivers region of NSW.
The successful candidate will work in a full-time capacity and can be based in our Ballina, Lismore or Tweed Heads offices with the ability to work from home some days. The Engagement Coordinator will be required to travel to our NRH Community Village locations on a weekly basis.
About you:
- Experience in the coordination of events, workshops and activities to build high levels of participation
- Experience in project coordination with a focus on resident involvement and satisfaction
- Strong written and verbal communication skills
- Strong interpersonal and relationship building skills, including the ability to liaise with residents, staff and external organisations to establish effective professional relationships
- Excellent organisational and time management skills, with proven ability to manage multiple tasks and readjust workload priorities to meet conflicting deadlines
- Demonstrate personal accountability, and a proven ability to achieve outcomes
- Be willing to collaborate and support colleagues in a small team
- Be open to working on a Saturday and/or Sunday if required (penalty rates will apply).
Other experience, knowledge and skills we would like you to have:
- Working with Children Check or willingness to obtain this
- National Police Check or willingness to obtain this
- Possession of an unrestricted Australian driver’s licence
- Experienced in working with vulnerable people and delivering a responsive service to people with complex needs (not required, but preferred)
next steps
Apply now and be rewarded with a position that directly and positively influences the local community and working within an organisation that values your professional contribution and personal well-being.
For further information, please contact Cody Harrington, Human Resources Officer on 0490 051 210 or email [email protected], using the subject line: Engagement Coordinator – Northern Rivers enquiry via EthicalJobs.
We will be shortlisting suitable applicants as they apply. If you wish to be considered for the role, please apply as soon as possible.
Northern Rivers Housing is an equal opportunity employer. We partner with our local Aboriginal Community and welcome applications from all backgrounds, including Aboriginal and Torres Strait Islander Australians.
Thank you in advance for your application, please note only shortlisted candidates will be contacted.