Enterprise Management and Mobility Supervisor – 127362

Special Selection Applicants: Apply by 01/17/2024. Eligible Special Selection clients should contact their Disability Counselor for assistance.

Candidates hired into this position may have the ability to work remotely.

The University of California, San Diego Health System seeks an individual to oversee the team tasked with the responsibility of daily operations of desktop engineering, which includes oversight of the automated application delivery platforms, installation, maintenance and support of desktop systems and applications as well the general administration of related server systems providing this functionality. The successful applicant will have a background in leading the implementation and administration of Microsoft centric desktop administration tools including the System Center suite of products, such as System Center Configuration Manager, System Center Orchestrator, Microsoft Intune in a multi forest active directory environment.

The incumbent will manage a team that is responsible for the entire desktop engineering automation stack and ancillary tools as well as providing escalation support. They also ensure that the engineers follow the best practices and standards for quality and security. The incumbent will provide planning and coordinating desktop application or configuration projects in conjunction with the Technical Coordinator; oversee the monitoring and troubleshooting of desktop engineering issues and incidents; provide technical guidance and support to desktop engineers, such as training, documentation, troubleshooting tips; and supervising and developing desktop engineers such as hiring, mentoring, evaluating and goal setting.

Incumbent will have advanced knowledge with a variety of software tools, including those related to support and implementation. Incumbents provide consultation and knowledge transfer with respectto a variety of authentication system and software components. General knowledge and experience running systems in the following areas is preferred: Windows Desktop andServer operating systems, Group Policy Management, Active Directory, and Powershell. Support knowledge and expertise with Cloud Computing technologies such as Azure Virtual Desktop administration and implementation is ideal.

• A Bachelor’s Degree in related area; and/or equivalent experience/training.
• Five (5+) or more years of relevant experience in the design and deployment of complex IS systems related to desktop engineering.

• Ten (10+) or more years of relevant experience in the design and deployment of complex IS systems.
• A certification in desktop engineering or related technologies, such as MCSE Microsoft Certified Systems Engineer, Microsoft Certified Modern Desktop Administrator Associate, ITIL, CompTIA A+, Microsoft Certified Azure Virtual Desktop Specialty.
• Active Directory administration experience.
• Windows 2012 and above administration experience.
• System Center Configuration Manager (SCCM) experience – application packaging, deployment, monitoring and patch management.
• Supervision skills, including a high level of communication and interpersonal skills to work effectively with clients and team members. A proven ability to lead and manage projects in a fast-paced environment.

• Employment is subject to a criminal background check and pre-employment physical.
• Must be able to work various hours and locations based on business needs.

Pay Transparency Act

Annual Full Pay Range: $78,900 – $179,900 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: $37.79 – $86.16

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community .

UC San Diego Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see: http://www-hr.ucsd.edu/saa/nondiscr.html

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.