Environmental Communications Officer

Location: London, Surrey, GB, SE24 0PZ
Contract Type: Full Time
Working Hours: 37.5
hours per week, Monday to Friday

Serco’s Environmental Services provide a complete
waste and recycling service on behalf of the residents and community in Lambeth. With a
professional, dedicated and friendly team of Refuse, Recycling and Street Cleansing staff, we
ensure that streets, homes and businesses are kept clean, safe and tidy, whilst providing the very
best levels of customer service to all members of the community that we serve.

As the Environmental
Communications Officer you will manage key stakeholders within the local authority and be
responsible for the design, delivery and execution of communication campaigns supporting
environmental strategies and behaviour change through multiple media channels.

The role will see
you deeply involved in the delivery of large-scale service launches. For instance, you will support
the project management and delivery of the new food waste collection services being offered to
residents living in flats.

You will also drive the successful delivery of the many Social Value
initiatives we’ve launched in Lambeth. You will work in close collaboration with our Volunteer
& Community Sector partners to strength local circular economies and support the most
vulnerable residents in the borough.

As a frontline educator, you will be expected to manage
resident requests and complaints, flagging any reoccurring challenges. Lastly, you will organise
and attend events to promote positive recycling behaviours.

Not to worry, you won’t be doing this
alone! You will be flanked by a team of three friendly, supportive and equally passionate
communication professionals.

What you’ll need to do the role

First and foremost, you will be
passionate and hold a deep understanding of environmental issues either through academic studies or
work experience.

Pairing your excellent writing and speaking skills with your passion for
environmental sustainability you will be able to compose contract reports, own projects, and
present the team’s work to the client in a compelling fashion.

Work experience within similar
backgrounds such as communications, marketing and public relations is highly desirable.

Why Serco

Meaningful and vital work: The nature of our business means you
will do interesting work that matters – delivering essential services that touch people’s lives.

A
world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and
develop. You’ll be able to broaden your experience and apply your skills in new ways.

Great people:
We are a motivated team who will encourage you and help you to succeed. You’ll have the resources
you need to do your job in a diverse and supportive environment.

What we offer

• Up to 6% contributory pension scheme
• 25 days annual leave
• Serco discounts which include cinema, merlin entertainment online shopping, mobile phone
  plans and leisure centre memberships.
• Interesting, varied, and enjoyable work
• A company that recognises your contribution

About Serco

At Serco, not only is the nature of
the work we do important, everyone has an important role to play, from caring for vulnerable
people to managing complex public services. We are a team of 50,000 people responsible for
delivering essential public services around the world in areas including defence, transport,
justice, immigration, healthcare and citizen services. We are innovators, committed to
redesigning and improving public services for the benefit of everyone.

Apply

Please click on
the apply button to be taken to our careers website.

Serco is a Disability Confident Employer
committed to employing and retaining people with disabilities. Disabled applicants who meet the
minimum criteria for the job will be given the opportunity to demonstrate their abilities at an
interview. For help with your application please contact 0345 010 4000.

We see people first and
foremost for their performance and potential. We are committed to building a diverse and
inclusive organisation that supports the needs of all. As such we will make reasonable
adjustments at interview through to employment for our candidates. We’re a proud holder of the
Silver Inclusive Employer Standard and we actively encourage applications from females, those
with disabilities or from an ethnic minority background.