• Function title: Head of Human Resources
• Reference: NOC-MA-2025-AD/875
• Location: Maastricht
• The selected candidate must reside either at this location or within a reasonable proximity that allows for the satisfactory execution of their duties – Information about living in Maastricht
• Nature of competition: Internal and external competition
• Applicable regulations: General conditions of employment governing servants at the EUROCONTROL Maastricht Centre
• Type of post: Head of Unit or equivalent
• Job level: AD11-AD12 – Check salary simulations for the basic grade
• Generic job title: Head of Unit
• Number of posts: 1
• Duration of appointment: 5 Year(s) – extension or conversion of the contract is possible – see “Useful information” section
• Security clearance: Security vetting may be required in accordance with the relevant EUROCONTROL security provisions
• Directorate/Service: MUAC/DIR/HFR – Human and Financial Resources
• Working arrangement: Hybrid work (A blend of onsite and remote work). Please note that EUROCONTROL does not offer full-time remote working arrangements.
• Competition publication date: 09/01/2025
• Competition closing date: 06/02/2025 (23:59 Brussels time)
• Reserve list: Applicable – See details in the “Useful information” section

Your team

Within the The Directorate Maastricht Upper Area Control Centre, the Human Resources (HR) team is supporting the Director in the implementation and development of the HR processes and activities as defined by the Agency. It ensures the provision of HR support for MUAC staff and manages the relationship with corporate HR services.

Your role

Your role will be to:

• Develop and implement MUAC’s HR strategy and manage a range of domains (e.g. talent development, career management) and activities in compliance with legal provisions.
• Oversee budget and personnel management, including resource allocation, succession planning, and staff development to ensure availability of required competencies and business continuity.
• Provide information and support to management to facilitate effective resource allocation for the implementation of the MUAC Strategy.
• Support senior management in organisational development initiatives, facilitating change management processes to enhance employee buy-in and minimise disruption, and collaborate on succession and workforce planning strategies to ensure future growth and stability.
• Oversee the full recruitment cycle, implementing innovative talent sourcing and employer branding strategies to attract, engage, and retain top talent, with a focus on diversity, equity, and inclusion in all hiring and talent management practices.
• Develop and maintain policies that foster a positive, compliant, and inclusive workplace culture, ensuring all HR processes adhere to relevant regulations, and best practices.
• Continuously evaluate HR processes, policies, and systems to identify areas for improvements. Implement best practices and innovative solutions to enhance effectiveness and support business growth.
• Propose and implement training and development programmes that support employee growth, career progression, and skill enhancement, and oversee leadership development initiatives to build managerial capabilities across MUAC.
• Manage health, wellness, and benefits programmes in partnership with external providers, and lead initiatives that promote employee well-being and work-life balance.
• Collaborate with the Directorate of People to ensure alignment with corporate HR policies, compliance requirements, and effective support functions by developing and managing SLAs and KPIs. Additionally, work with Agency services to ensure alignment with other relevant corporate policies.
• Ensure that the General Conditions of Employment governing servants at the Maastricht Centre (GCE) are maintained and updated as well as ensure implementation of social dialogue process.
• Promote a culture aligned with the organisation’s values, fostering a collaborative, innovative, and adaptive environment.
• Carry out any other task in line with the main purpose of the job.

Required qualifications, experience & competencies

• University degree of four years (e.g. Master’s degree) in a relevant domain such as Business Administration, Human Resources, Law and minimum 15 years’ relevant professional experience including 10 years in management or strategic activities, preferably gained in an international environment

or

• University degree of three years (e.g. Bachelor’s degree) in a relevant domain such as Business Administration, Human Resources, Law and minimum 16 years’ relevant professional experience including 10 years in management or strategic activities, preferably gained in an international environment.
• Internal candidates can check on the intranet to see what level of in-house experience is considered equivalent to educational qualifications where appropriate.
• Experience in developing and implementing HR strategies, and managing various domains such as talent development, career management, workforce planning, etc.
• Experience in managing multicultural teams.
• Experience in applying employment rules and regulations.
• Experience in supporting senior management in organisational development initiatives and facilitating change management processes.
• Experience in modern HR trends including promotion of a diverse and inclusive culture, new ways of working, etc.
• Stakeholder management skills.
• Strategic focus: you develop business/service strategy in line with Agency’s strategy.
• Customer Focus: you know how to develop and implement service excellence concepts.
• Communication: you adapt your communication to different situations and audiences.
• Managing People: you encourage development in support to business objectives.
• Influencing: you know how to sell the benefits of ideas.
• Ability to work in a multinational and multicultural environment.
• Professional conduct in line with the corporate behaviours of the Agency, i.e. result-driven, readiness to change, customer focus, integrity and team-player approach.
• The working languages of the Agency are English and French. For this particular job, candidates must be proficient users of English at level C1. French language skills would be considered an advantage.

  The levels relate to the European-framework-reference Common European Framework of References for languages (CEFR).

Useful information

• Applications will be accepted from nationals of EUROCONTROL Member States only.
• Before receiving an official offer, the selected candidate will be required to provide certified copies of the degree(s) that meet the qualifications specified in the Notice of Competition for this position.
• The selected candidate will be offered a contract for a duration of five (5) years in accordance with the provisions of the Staff Regulations governing officials at EUROCONTROL. This contract may be renewed for a total duration of up to nine (9) years, or it may be converted into an undetermined contract.
• The selected candidate must successfully complete a probationary period of nine (9) months before being established in the post.
• Internal candidates
  • If selected, the person will keep their current type of appointment duration (undetermined or determined).
  • The internal staff member with a determined contract will be offered, in principle, an appointment for 5 Year(s) with a maximum total duration of 9 years.
  • This post entails management activities. Established staff members will therefore have to serve a confirmation period of 9 months. This period may be shortened to 6 months if the successful candidate is appointed following a competition preceded by a previous temporary assignment to the post for which s/he was selected. The Director General may also decide not to make subject to this provision if that official has previously been assigned, for a period of 2 years or more, to a post similar to that for which he has been selected and which entailed the same level of management responsibilities.
• The successful candidate shall be appointed at the grade set out in this vacancy notice, or if a group of grades has been published for a job level, in principle at the basic grade of the published job level.
• Candidates declared suitable who are not selected for the post will be placed on a reserve list for similar roles. The reserve list will be valid for one year from the closing date of applications.
• Information on salary and benefits can be found on our Careers site
• EUROCONTROL is an equal opportunities employer. We are committed to equality and diversity. In the event of equal merit, preference may be given to the applicant from the under-represented diversity characteristics in order to complement diversity of teams and rebalance the workforce.
• Candidates should go to our Careers site and read the tips on how to apply.