International Labour Organization (ILO)
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JOB DESCRIPTION
In all our activities, we encourage the protection of human rights and the empowerment of women, minorities and the poorest and most vulnerable.
UNDP is part of the UN System in the Dominican Republic since 1964. All actions are in the framework of the Sustainable Development Goals (SDG), Agenda 2030. We ensure close coordination with agencies, funds and programs of the United Nations System.
Under the guidance and direct supervision of the Resident Representative (RR), the Executive Associate ensures effective and efficient functioning of the RR’s office, full confidentiality in all aspects of assignments, maintenance of protocol procedures, and management of information flow and follow-up on deadlines and commitments made. The Executive Associate promotes a collaborative, client-focused, high quality and results-oriented approach in the operations of the RR’s office.
The Executive Associate to the RR works in close collaboration with UNDP staff, UN Agencies, national authorities, international organizations, and other stakeholders and external entities to ensure efficient flow of information and follow through on actions, instructions, commitments and agendas.
UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.>
1.) Ensure effective and efficient functioning of the Resident Representative (RR) office.
- Maintain the supervisor’s calendar and contacts with high-ranking visitors, arrange appointments and meetings, take minutes, act as an interpreter, and/or prepare informal translations when required.
- Maintain protocol procedures as well as profiles, rosters and telephone lists of high-level partners and contacts.
- Compile research and prepare high quality briefing materials for supervisor for appointments, meetings, missions, and for use in discussions.
- Manage Resident Representative missions and representation schedule.
- Prepare correspondence, directives, and comments on behalf of RR for his/her signature and follow-up when required.
2.) Provide effective communications support to the office to facilitate essential flow of information.
- Maintain paper and electronic filing systems to ensure safekeeping of confidential materials and accessibility of documents.
- Coordinate information flow in the office, and follow up on circulation files.
- Facilitate information sharing between the RR’s Office, UN Country Team, and the UN Coordination Unit.
- Coordinate and follow up with the different programmatic areas of the inputs and preparation of the Agenda Notes for the high-level meetings.
- Provide support to the programmatic units in the updating of the intermediate milestones of results to be prioritized, and guarantee their updating.
- Follow up on deadlines, commitments made, and actions taken; and coordinate the collection and submission of reports to the RR.
- Screen all incoming calls and correspondence.
- Provide advice to senior officials on national protocols and UN related procedures.
3.) Facilitate knowledge building and management in the Country Office.
- Provide sound contributions to knowledge networks and communities of practice.
- Organize specialized training for secretarial and/or support staff.
- Organize training for UN staff on coordination, administration and protocol issues.
Core :
Achieve Results
LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline.
Think Innovatively
LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements.
Learn Continuously
LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback.
Adapt with Agility
LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible.
Act with Determination LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
Engage and Partner
LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships.
Enable Diversity and Inclusion
LEVEL 1: Appreciates/respects differences, aware of unconscious bias, confronts discrimination
Cross-Functional & Technical competencies
Thematic Area | Name | Definition |
Administration & Operations | Documents and records management |
|
Administration & Operations | Events management (including retreats, trainings and meetings) |
|
Business Management | Communication |
|
Business Management | Customer Satisfaction/Client Management |
|
Business Development | Knowledge Generation |
|
Business Management | Partnerships Management |
|
Business Management | Working with Evidence and Data |
|
- Secondary Education is required with specialized secretarial training.
- A university degree in Social Sciences, Management, Business Administration, Public Administration, Finance or equivalent will be given due consideration, but is not a requirement.
- Minimum of 6 years (with high school diploma) or 3 years (with bachelor’s degree) of relevant progressively responsible secretarial, administrative, and/or programme experience is required at the national and international level.
- Experience in the use of computers, office software packages (MS Word, Excel, etc), and in handling web-based management systems such as ERP.
- Fluency in Spanish and English
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