Executive Director, Research & Relationship Management

The core focus responsibilities of this role are people (team
members and clients) and program through leading the development of
policies, procedures, and protocols for the development, execution,
and management of all research and relationship management
activities to orchestrate success. In pursuit of a world-class
prospect development program, incumbent:

• Understands current and future priorities, opportunities,
  challenges, and constraints that influence decision-making and
  program direction; coordinates with GW and DAR leadership
  to develop strategic fundraising plans that yield improved results
  and build organizational capacity.
• Individually and in collaboration with
  other DAR staff, performs complex data analyses at both
  the micro and macro levels and completes special projects to
  advance the prospect research and relationship management
  programs.
• Supports Divisional efforts to set and refine appropriate
  performance metrics for frontline staff across the enterprise and
  enhances fundraising managers’ coaching of frontline staff by
  providing actionable intelligence and analyses on progress toward
  goals.
• Intentionally and proactively builds and maintains
  collaborative relationships with all RRM clients,
  modeling and establishing behavior, communication, and protocol for
  all RRM staff for interactions. Acts as the default
  “face” and “voice” of the department, while actively sharing credit
  and developing those capabilities among
  other RRM staff.
• Builds, maintains, and thoughtfully develops a team viewed as a
  hallmark prospect development shop across the fundraising industry
  where highly skilled prospect development experts want to work and
  grow.
• Ensures the highest quality of prospect development
  deliverables and support for clients from the team by providing
  quality assurance, training on best practices and creative
  techniques, guiding strategies, and coaching and supporting staff
  in their daily work.
• Manages team budget/spending, including evaluating existing and
  new prospect development tools and managing vendor
  relationships.

 

Performs other related duties as assigned. The omission of specific
duties does not preclude the supervisor from assigning duties that
are logically related to the position.

We encourage you to apply even if your experience does not
precisely match the preferred qualifications. We are looking for
someone with relevant skills and experience, not a checklist that
exactly matches the job description. Telework flexibility may be
possible.