Executive Director, Venezuela

Project HOPE is an international NGO of more than 900 engaged employees and hundreds of volunteers who work in more than 25 countries, responding to the world’s most pressing global health challenges. Throughout our 60-year legacy, Project HOPE has treated millions of patients and provided more than $3 billion worth of medicines to local health care organizations around the world. We have helped build hundreds of health programs from the ground up and responded to humanitarian crises worldwide

Code of Conduct
It is our shared responsibility and obligation to treat each other with respect, take affirmative steps to prevent matters involving Sexual Exploitation & Abuse and Trafficking in Persons, and to disclose all potential and actual violations of our Code of Conduct, which may include Conflicts of Interest, Fraud, Corruption, Discrimination or Harassment. Together we can reinforce a culture of respect, integrity, accountability, and transparency.

Position Summary:
The Executive Director will lead Proyecto Esperanza’s Operations, Finance, Compliance, HR, MEAL and Program teams (Health, WASH, Protection) and as such plays a key role in maintaining a strategic vision for the Country Program, maintaining constructive relationships both inside and outside of the organization and ensuring overall program quality and impact. S/He reports to the Director of LAC, is a member of the Steering Committee and the HQ Senior Management Team and will supervise 100+ staff belonging to 14 Departments. The Executive Director/Country Director will actively support the Director of LAC in defining strategic frameworks and their adoption through to implementation.
S/he will be responsible to:

• Lead the Organization by maintaining open and professional relations with colleagues, promoting a strong team spirit and providing guidance, oversight and resources to enable staff to perform successfully.

• Develop, oversee and maintain a cohesive strategic vision for Projects, Programs and field Regional teams and the broader country program that aligns with Organization’s regional strategy.
• Represent Proyecto Esperanza at coordination meetings as appropriate.
• Support the strengthening and development of the M&E, program and operations’ strategies and their successful roll out.
• Establish and strengthen productive relationships with relevant organizations and networks, technical experts, government, and partner agencies as required.

Principal Responsibilities:
• Provide leadership to the Operations, Finance and Program teams, ensuring that priorities and opportunities identified are in line with and contribute to achievement of Organization’s objectives in the Americas region.
• Ensure that Organization’s program portfolio and implementation plan is up to date and that the Programs team is on track to meet programmatic objectives in line with Operations, Program and Finance goals.
• Provide guidance to Programs, Grants and M&E teams regarding tools and strategies to ensure that programs consider input from communities, a thorough understanding of the operational context, and the application of technical best practices.
• Work with to identify funding opportunities and develop competitive, responsive proposals that meet internal standards and respond to needs.
• Provide leadership support to in-country grants and projects team and collaborate closely with the Finance Team to develop evidenced based and cost-effective funding applications.
• Provide leadership and supervision to the Director of Operations and work closely with the Procurement, Logistics and Regions teams to ensure supply chain management systems are functional, up to date and in place to support programs and strategic growth.
• Provide leadership and supervision to Director of Finance and work closely with administration and human resources teams to guarantee adequate administration of resources to support Operations and Program implementation in compliance with national law, HQ and Donor policies.
• Remain attune to funding trends in the country and provide regular updates on these trends and analyses to the Director of Humanitarian Response and Senior Management teams.
• Provide leadership and supervisory management for programs, including mobilization and stewardship of resources, program quality and accountability, and performance management.
• Participate actively in country program management, coordination, and strategy meetings with other members of the senior management team.
• In close coordination with relevant Proyecto Esperanza departments, oversee organizational partnerships across all outcome areas and actors including Local Organizations, CSOs and Government where appropriate.
• Ensure Program managers develop, adapt, and implement appropriate monitoring and evaluation systems in close collaboration with the M&E unit to demonstrate program effectiveness and quality.
• Work with the Program, Operations and Finance teams to ensure appropriate and timely grant spending to achieve program goals, including procurement, use and distribution of supplies and resources in line with donor rules and regulations.
• Supervise and mentor direct report staff, including communicating clear expectations, setting performance objectives in close consultation with department heads, establishing a supportive environment while emphasizing accountability, providing regular and timely constructive performance feedback, and leading documented performance reviews.
• Work closely with team members to promote strong teamwork and providing oversight and guidance to enable staff to perform in their roles.
• Promote and monitor staff care and well-being adhering to Proyecto Esperanza Duty of Care policies. Support appropriate interventions in response to identified staff care needs of both national and international staff.
• Work with the Steering Committee and Senior Management Team to ensure that the Operations, Finance and Program teams are actively engaged in trouble-shooting and decision-making processes.
• Maintain open communications with regional management staff, regional technical advisors, and HQ departmental staff.
• Support Accountability, Compliance and Ethics initiatives and activities in all program implementation strategies.
Supervisory Responsibilities: • 6 direct reports overseeing a total of 120+ staff across 14 Departments.

Minimum Qualifications:
• At least 10 years of progressively responsible professional experience managing complex humanitarian programming. Previous experience in an emergency or conflict-afflicted setting is required.
• Strong familiarity with Project HOPE core programming areas, including Health, WASH and Protection.
• Demonstrated successful leadership experience managing a multi-disciplinary/multi-cultural team.
• Excellent coordination and negotiation skills are critical, both for internal coordination and for working with key stakeholders.
• Demonstrated ability for rapid, accurate analysis of complex issues, strong decision-making, and translation of programmatic priorities into operational strategies.
• Proven record of accomplishment of leading multi-location teams.
• Extensive experience providing oversight for a program portfolio consisting of a variety of complex, high-value donor-funded projects.
• Fluency in spoken and written English and Spanish is required.
• Strong oral and written communication skills, with ability to express ideas and concepts clearly and persuasively in English and Spanish with senior internal and external stakeholders.
• Extensive representation and fundraising success in the LAC region, including prior experience establishing relationships with international donors.
• Capacity to cope with ambiguity and stressful work environments.
• Ability to respond to multiple priorities in a timely manner, producing high-quality outcomes.

Professional Standards
Project HOPE staff must adhere to the values and principles established by HOPE policies and procedures. These include standards for professional conduct—including policies on Donor Compliance, Accountability to Affected Populations, Protection from Sexual Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Fiscal Integrity and Responsibility, and Anti- Retaliation.

Physical Demands and Work Enviroment:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands:
• While performing the duties of this job, the employee must be mobile in an office environment and able to use standard office equipment.
• Must be able to communicate in verbal and written form and must be able to travel internationally.
• Project HOPE employees may be required to travel or work in countries where working conditions are classified as “hardship.”

Work environment:
• Typical office environment with exposure to a minimal noise levels.
• Emergency deployments may be in resource-deprived environments with austere living conditions.
• Travel for extended periods may be required by air and/or other modes of transportation.
• While international travel is not a regular part of every job, programmatic needs may require it intermittently to meet with donors and other international stakeholders.

Key Working Relationships
Internal: Executive Director; Deputy Director; in-country Steering Committee and Senior Management Team; the Latin America and Caribbean Regional team and HQ staff in various departments.
External: Public and private donor agencies, international and national NGOs, UN agencies, and partner organizations.