Facilities Management Officer

Org. Setting and Reporting

The mandate of the United Nations Economic and Social Commission for Asia and the Pacific (ESCAP) is to promote sustainable and inclusive development and regional connectivity in the Asian and Pacific region. ESCAP’s role as a regional development arm of the United Nations Secretariat is to support its membership with policy-oriented research and analysis, normative support and technical assistance and capacity building, to respond to the development priorities and changing needs of the Asian and Pacific region. This position is located in the Facilities Management Unit (FMU), within the Division of Administration (DA) of the United Nations Economic and Social Commission for Asia and the Pacific (ESCAP), Bangkok, Thailand. The incumbent reports to the Chief of Facilities Management Unit.

Responsibilities

Under the direct supervision of the Chief, Facilities Management Unit, the Facilities Management Officer oversees the work of the Building Management Sub-Unit (BMSU) pertaining to the operations and maintenance of the buildings infrastructure and facilities to ensure their overall functionality and efficiency and keep the buildings operational on day-to-day basis. Within delegated authority from the Chief of Facilities Management Unit, the Facilities Management Officer will carry out the following duties: • Manages the maintenance, repair, installation, and construction of building infrastructure, building systems, building services, both installed, replacement and new. • Coordinates maintenance services of installations, systems, and equipment throughout the complex. • Prepares scopes of work and technical specifications including engineering drawings, bill of quantity and cost estimates for construction/modification/alteration works taking into consideration all relevant building codes for construction, health and fire safety. • Carries out technical evaluation of offers and, after contract has been awarded to successful contractor, supervise, coordinate, and monitor implementation of contract and progress of work to ensure compliance with drawings and specifications and determine justification for technical changes to the contract and prepare progress reports. • Develops standards for existing and future facilities related services and guidelines for the ongoing management of the buildings and associated services. • Ensures the delivery of responsive and effective service related to facilities to building tenants, addressing needs and concerns. • Manages client service requests and implements policies and procedures related to facilities operations to maintain positive client relationships and enhance the well-being of building occupants. • Contributes to implementation, involving strategic planning and the integration of environmental practices to ensure that the facilities operate in an environmentally responsible and sustainable manner. • Liaises with Security and Safety Section (SSS) for fire safety inspections of the premises, reports and investigate accidents and recommends correction of safety or fire hazards and implements improvements based on the findings to ensure compliance and enhance overall safety standard. • Liaises with Occupational Safety and Health (OSH) for safety inspection of building infrastructure and facilities, reports and investigates incidents and recommends corrective action of safety and hazards, and implements improvements based on findings to ensure compliance and to enhance overall safety standards with ESCAP’s commitment to OSH as part of its core initiatives. • Liaises and engages with various local authorities in discussion, negotiation and deliberation in matters relating to facilities for smooth operations of the buildings. • Identifies common issues and best practices, make strategic recommendations, and develop plans to achieve objectives and increase efficiency. • Drafts responses to the board of auditors, OIOS and Joint Inspection Unit on audit-related issues and additional information requests on construction and common service subjects/studies as required. Monitor the implementation of internal and external audit recommendations. • Prepares status reports, briefing papers, updates and ad-hoc reports on status of the various stages of the planning, design, construction, environment, safety-related projects and common-service aspects of the programme as required, communicating findings, recommendations, analysis and concepts to the Chief of Unit as appropriate. • Assists in the implementation of work plan of the Unit and in managing the resources and participate in the preparation of yearly budget and spending plan of the Unit. Ensure that all financial goals are met. • Supervises 15 general service staff of the Unit, 102 full-time outsourced staff and multiple contractual service personnel to undertake the day-to-day operations of a 100,000 sqm high-rise building and conference centre. • Facilitates specialized needs for special events of special construction and operational issues. • Performs other related duties as required.

Competencies

• Professionalism – Knowledge of the Organization’s rules and regulations as they pertain to building management and of industry codes and standards. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations; commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work. • Planning& Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. • Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client. • Managing performance: Delegates the appropriate responsibility, accountability and decision-making authority. Makes sure that roles, responsibilities and reporting lines are clear to each staff member. Accurately judges the amount of time and resources needed to accomplish a task and matches task to skills. Monitors progress against milestones and deadlines. Regularly discusses performance and provides feedback and coaching to staff. Encourages risk-taking and supports creativity and initiative. Actively supports the development and career aspirations of staff. Appraises performance fairly.

Education

Advanced university degree (Master’s degree or equivalent) in facilities management, engineering, or other related field is required. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced degree.

Job – Specific Qualification

Not available.

Work Experience

A minimum of five years of progressively responsible experience working in facilities management or related fields is required. A minimum of five years of work experience in the area of facilities management for high rise office or commercial buildings in a supervisory role is required. Experience working with United Nations’ Enterprise Resources Planning (Umoja) is desirable. Experience working in the United Nations Common System or other international organizations is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English and in Thai is required. Knowledge of another official United Nations language is an advantage.

Assessment

Qualified candidates may be assessed through a competency-based interview and / or other assessment methods.

Special Notice

Candidates for this position must be Thai nationals. Appointment against this post is on a local basis; candidates shall be Thai nationals and will be recruited in the country or within commuting distance of the ESCAP office. If no suitable local candidate is identified, Thai nationals residing elsewhere may be considered, in which case the candidate would be responsible for any costs related to travelling and relocating to Bangkok in the event of an employment offer. Locally recruited General Service staff members applying for this post must meet the minimum requirements, including academic qualifications and years of relevant experience. Relevant experience in the General Service category at G-6 and G-7 levels may count towards experience requirements. The initial appointment is for a period of one year. Extension of appointment is subject to satisfactory performance and availability of funds. At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. Applicants, who successfully go through a competitive recruitment process and are recommended for selection and/or inclusion in the roster of pre-approved candidates for subsequent job openings at the same level and with similar functions, may have their application information and roster status shared with other UN Organizations. Such applicants may be contacted by other UN Organizations for similar job openings, subject to the confirmation of their interest. Placement on the roster is no guarantee of a future selection.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.