Facility for Advanced Computing (FAC) Systems Analyst

IT EDW Operations

Full Time

76520BR

Job Summary

The incumbent in this position will be responsible for assisting the Academic Research Services (ARS)-Facility for Advanced Computing (FAC) team with supporting the UCSF faculty researchers and lab staff by creating, communicating, and implementing infrastructure solutions that align with their lab and project needs.

This position will be heavily involved in reviewing needs, determining the right level of research service and system/server access, and support as well as developing system documentation that aids users with use and management of the system and services.

This position works with different levels of stakeholders in the research areas, including the other departmental IT resources that support different areas of research.  Across research areas works with those stakeholders to support and understand how to effectively establish and maintain services delivered, in order to meet business needs with the technical solutions, and tools. These solutions will be supported by a central IT, and the incumbent will be working with and a part of that team to either enhance or expand current offerings to support business and security requirements or provide recommendations for successful support.

The Research System Analyst will work closely with the Research Infrastructure Teams under the direction of the Director of Research Infrastructure as well as various members of the ARS team and Central IT to oversee the set-up and management of the research services and support. Areas include UCSF’s Security, Networking, Infrastructure, Ethics and Compliance,
they will need to analyze complex issues and work within defined procedures and practices, recommending the appropriate action.

The final salary and offer components are subject to additional approvals based on UC policy.

To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (ucop.edu)

Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

This position will be housed within the Central IT, which provides architecture, infrastructure, network, security, analytics, integration, and application support services and is essential to the organization’s ability to support growth, mitigate security risk, and manage, store, and share sensitive information. Specifically, this position will report to the Academic Research Services Team (ARS), which is focused on providing the central services for researchers.

Required Qualifications

• Bachelor’s degree in a related area and/or equivalent experience/training.
• At least 3 years of experience working to support research infrastructure.
• Advanced skills associated with design, modification/system configuration, and implementation. Basic knowledge of secure software development lifecycle. Demonstrated ability to create software specifications.
• Demonstrated ability to install software and troubleshoot and repair moderately complex problems with computing devices, peripherals, and software. Understanding of and experience troubleshooting client, server, and peripherals-related issues and actions that can be taken to improve or correct performance. Experience in incident response and digital forensics, including data collection, examination, and analysis.
• Thorough knowledge of business and process analysis functions. Knowledge of the design, development, and application of technology and systems to meet business needs.
• Demonstrated testing and test planning skills.
• Familiarity with logical data design and data mapping.
• Broad knowledge of various areas of IT.
• Ability to write technical documentation in a clear and concise manner.
• Interpersonal skills sufficient to work with both technical and non-technical personnel at various levels in the organization. Ability to elicit and communicate technical and non-technical information in a clear and concise manner.
• Works independently and as part of a team. Demonstrated problem-solving skills. Ability to learn effectively and meet deadlines.

Preferred Qualifications

• Demonstrated experience with server administration. Working knowledge of database management systems and standards. Knowledge relating to server and database system design. Advanced database querying and modeling skills working with moderately complex databases.
• Advanced knowledge of computer security tools, best practices and policies including demonstrated experience securing server-based software. Demonstrated skill at administering moderately complex security controls and configurations to computer hardware, software, and networks.
• Demonstrated comprehensive understanding of how system management actions affect other systems, system users and dependent/related functions.
• Familiarity with data quality and governance issues and requirements.

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Job Code and Payroll Title

007309 INFO SYS ANL 3

Job Category

Clinical Systems / IT Professionals

Bargaining Unit

99 – Policy-Covered (No Bargaining Unit)

Location

Mission Center Building (SF)

Additional Shift Details

Mon-Fri; 8-5