Faculty Credentialing Manager

The Opportunity:

Embry-Riddle Aeronautical University is currently accepting applications for a Faculty Credentialing Manager. This position is responsible for recruiting and managing vacant adjunct faculty positions; evaluating the faculty applicant academic transcripts and professional credentials to determine teaching qualifications and matching them with the appropriate course requirements; conducting primary source verification; collecting and validating documents to ensure accuracy of all credentialing elements; assesses completeness of information and qualifications relative to credentialing standards; identifying, analyzing and resolving discrepancies, time gaps and other idiosyncrasies that could adversely impact ability to credential; entering, updating and maintaining data from faculty applications into credentialing databases, focusing on accuracy and interpreting or adapting data to conform to the defined data field uses, and in accordance with internal policies and procedures; preparing, issuing, electronically tracking and follows-up on appropriate verifications for efficient, high-volume processing of individual applications in accordance with applicable credentialing standards, established procedural guidelines, and strict timelines; making appropriate recommendations to the college Department Chair on new hire adjunct faculty based on the University’s need and the applicant’s qualifications.

The Faculty Credentialing Manager will regularly review, recommend, and modify business processes as needed to maintain the efficiency and effectiveness of those processes. The Faculty Credentialing Manager will develop relationships with the College Deans, Department/Program/Discipline Chairs, HR, scheduling, and various Worldwide Departments on faculty credentialing matters.

Faculty Credentialing responsibilities include the following:

• Recruit and manage external adjunct faculty teaching position postings in Workday and coordinate with HR
• Review new faculty applicants to include academic degrees, transcript review, professional and military experience, professional licenses and certifications and teaching experience.
• Make appropriate new hire adjunct faculty recommendations based on need and qualifications.
• Faculty application processing in conjunction with HR and the academic colleges
• Workday data entry and document tracking
• Submit new, additional and reactivation Faculty Course Clearance Applications (FCCAs) for approval for all Worldwide faculty (Part-time and Full Time)
• Faculty document collection, imaging and record maintenance
• Communicate effectively in both written and oral formats as appropriately needed for the audience.
• Manage pre-approval site course listing
• Maintain Faculty Course Clearance Application (FCCA) workflow: Respond to electronic FCCA form issues.
• Data entry into SIS Campus Solutions system to support electronic FCCA system.
• Department liaison with college administrators for faculty record maintenance
• Data entry and maintain faculty databases
• Service indicators
• Data analysis and reporting
• Analyze number of faculty cleared for courses and compare to course offerings to ensure a sufficient number of faculty course clearances is maintained.
• Supply various quantitative reports as needed and requested.
• Coordinate course clearance needs with college admins, scheduling, and the Singapore campus.
• New faculty course clearances
• Knowledge of work status eligibility in U.S. and foreign countries
• Coordinate with payroll for hiring eligibility
• Additional course clearances for existing faculty
• Manage curriculum changes, including course prefix changes, removing old courses/programs and adding new ones when needed
• Request updated documentation from faculty as needed. Examples:
  • Resume/CV
  • New or expired certifications
  • Official transcripts
  • Additional professional experience

• SACS Faculty Roster
  • Maintain Electronic System
  • Review faculty roster each term
  • Create Roster as needed for accreditation
  • Maintain accurate data and formatting on faculty roster

About Embry-Riddle Aeronautical University:  

At Embry-Riddle, we take pride in our position as the world’s largest and most comprehensive university dedicated to aviation and aerospace. Located in Daytona Beach, Florida, and Prescott, Arizona, our esteemed residential campuses offer a prestigious educational experience. However, our commitment to education knows no borders as our Worldwide campus expands our reach globally, providing a world-class education online and at approximately 110 locations across the United States, Asia, Europe, and Central and South America. This breadth of reach ensures that students can access our exceptional programs without geographical limitations. 

With a history spanning nearly a century, we have continually adapted to the dynamic needs of the industries we support. In the Academic Year 2022-23, we welcomed over 11,100 students to our residential campuses and over 19,000 students at our worldwide campus.  

Join our global community and embark on a journey of academic excellence and limitless possibilities. Employees working more than 30 hours a week can enjoy medical, dental and vision benefits, an amazing retirement plan with immediate vesting that includes a 6% gift and up to 4% match, free tuition for employees and their immediate family members, and a generous personal leave program. To find out more about our benefits and why ERAU has been named a “Great College to Work For” for 13 consecutive years, visit our careers page .     

Qualifications

Required education, experience and skills:

• Bachelor’s degree and at least one year of office experience in a fast paced role
• Attention to detail
• Extensive working knowledge of Microsoft Office applications
• Applies advanced critical thinking skills in a fast-paced, changing environment
• Addresses multiple deadlines and balances multiple needs and perspectives
• Communicates proactively, collaboratively, and professionally with team members
• Skilled in excellent customer service and interpersonal skills
• Analyzes problems, identifies solutions, projects consequences of proposed actions, and implements recommendations in support of University Goals

Preferred qualifications:

• Knowledge of SACS accreditation, Campus Solutions and Workday are preferred