Fall 2024 Comprehensive Refugee Service Intern

tendersglobal.net

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world’s largest international humanitarian non-governmental organizations (INGO), at work in more than 50 countries and more than 25 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you’re a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

BACKGROUND: The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. At work in over 40 countries and 28 U.S. cities to restore safety, dignity and hope, the IRC leads the way from harm to home. The IRC in Tallahassee office was established in 2015 and has resettled over 1,500 refugees from 50 countries into Big Bend communities. 

SCOPE OF VOLUNTEER MANAGEMENT INTERN WORK: The major goal of the Comprehensive Refugee Service (CRS) is to ensure services are delivered according to the IRC and Department of Children and Families (DCF) stipulated contract. The main motto for the CRS program is Safety, Service and Compliance. Types of clients include Refugees, Asylum Seekers and Parolees. Clients are mainly received from Reception and Placement (R&P), Matching Grant or DCF including walk-in clients.This position requires a minimum commitment of 15 hours a week for at least three months. Please note that all internship positions are unpaid.

RESPONSIBILITIES:  The CRS Intern will assist the CRS team with the following tasks:

  • Assisting with documents, scanning and filing on box (daycare documents).

  • Providing interpretation services both for clients and IRC CRS staff (Arabic, Spanish, Swahili, Pashto and Dari).

  • Completing data and note entry into ETO under Workforce Development Program.

  • Creating files and managing documentation such as intake forms, demographic data, green card paperwork and so on.

  • Ensuring refugees receive the appropriate public assistance by filling out paperwork, accompanying them to required appointments (Medical, bus orientation), completing and referring clients for benefits and communicating with the providers as needed.

  • Assisting refugees with problem-solving various issues while empowering them to handle thing on their own and supporting their self-sufficiency.

  • Accompanying refugees to appointments at various referred to providers where necessary, especially health offices. 

  • Adhering to all IRC work ethics while serving clients by completing required training, dressing appropriately, communicating effectively and requesting help whenever needed. 

  • Ability to collaborate with CRS staff and outside community providers partnered with CRS. 

  • Attend and actively participate in staff meetings and special staff development programs.

Minimum Qualifications:

REQUIREMENTS:

  • Excellent communication and writing skills

  • Organized with attention to detail

  • Able to work independently and under pressure

  • An interest in international and refugee issues

  • Creativity and initiative to follow through on projects

  • Strong desire to help people and enthusiasm for working in a multi-cultural setting

  • Computer literacy – preferably with PC systems

  • A car/driver’s license is beneficial

  • Submit volunteer hours on volunteer dashboard

This is anin-personrole.

This position reports to the Casework Coordinator.

Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.

Commitment to Gender, Equality, Diversity, and Inclusion:
The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.

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