Job Details

Description

Position Title: Family Service Coordinator

Employee Type: Full-Time Regular

Supervisor Title: Center Director or Manager, Parent, Family & Community Engagement (PFCE)

Division: U.S. Programs & Advocacy

All Save the Children employees are required to be fully vaccinated against Covid-19 unless otherwise required by law. All new employees hired to Save the Children will be required to submit proof of vaccination as part of their onboarding process. Failure to provide proof of vaccination may result in disciplinary action, up to and including termination of employment. Save the Children complies with federal, state and local laws with regard to accommodations related to this policy.

Summary

The Family Service Coordinator (FSC) manages a caseload of families participating in the Head Start and/or Early Head Start program, providing ongoing support, in partnership with families, that is responsive to their needs. The FSC develops trusting partnerships with families. You will support families in using family strengths to build skills for self-sufficiency, improved quality of life and parenting interactions that help children become ready for school and life.

The FSC assists families in identifying and reaching their own goals. In collaboration from families, other program team members and community partners, and will support families in developing skills for leadership and advocacy for their children. You will document all family development services to show a clear picture of the families’ needs, strengths and growth.

You’ll have direct responsibility for tasks associated with the Eligibility, Recruitment, Selections, Enrollment and Attendance (ERSEA) requirements of the Head Start Program Performance Standards, including the proper determination of family eligibility, ongoing recruitment and selection of families, preservation of full enrollment and support for regular attendance of children.

As a front line representative of Save the Children, the FSC is required to ensure the safety and security of Head Start children and families with whom he/she has contact, and adhere to the agency’s values of Accountability, Ambition, Collaboration, Creativity and Integrity.

As a Save the Children employee who will come into contact with children on a routine basis, you are expected to help prevent child abuse in every situation by striving to minimize risk to children through mental awareness and good practice. You must take positive steps to protect children who may be a subject of concern, and report and respond to any instance of child abuse.

What You’ll Be Doing (Essential Duties)

· Engage families as full partners in assessing their needs and strengths, and prioritizing their needs and interests according to their own values; ensure there is an appropriate fit between families’ needs and interests and program

· In coordination with the Manager of PFCE, ensure that vacancies are filled within 30 days, eligibility is properly determined, enrollment includes 10% children with special needs, recruitment is active/ongoing and that funded enrollment is achieved and maintained.

· Support each family in developing a Family Partnership Agreement so the family is able to understand and use goal development as a valuable life

· Have regular home visits with families to build on competence in the areas of: understanding attachment and child development, self and family advocacy, developmental transitions, parents as a child’s first teacher, life management skills and family

· Make and consistently follow up on referrals related to: Family Partnership Agreement goals, strengths/needs assessment items, children with special needs, family health, job and education services and other services related to wellness and family

· Strengthen community collaborations to support families by: maintaining current knowledge of community resources, sharing community service information with families and building relationships during attendance of interagency meetings, community events and other scheduled meetings with community

· Promote a unified approach to sharing child information with families by engaging in joint planning with teachers and other specialists to prepare for home visits and other family

· Participate in multi-disciplinary team

· Meet program documentation requirements by maintaining accurate, objective, complete, timely and well-organized child and family records, both electronic and hard

· Actively participate in opportunities for continuous professional

· Perform other related duties as

Required Qualifications

· Associate’s degree in family and child development, early childhood development, social work or adult learning; or within eighteen months of hire, at a minimum, a credential or certification in social work, human services, family services, counseling or a related

· Professional proficiency in MS Office suite

· Professional proficiency in written and spoken English.

· Demonstrated knowledge of administration, budgeting, purchasing systems management, and public relations skills.

· Demonstrated experience developing consistent, stable and supportive relationships with young children.

· Proven ability to exercise professional judgment and evaluation before making decisions.

· Proven ability to establish and maintain effective working relationships with staff, children, parents and outside agencies.

· Demonstrated successful ability to communicate and collaborate with individuals and teams at all levels—both internal and external

· Proven successful problem solving and time management skills.

· Demonstrated commitment to fostering an environment of diversity, inclusion, and belonging.

Preferred Qualifications

· Bilingual preferred (English/Spanish or English)

Additional Qualifications

Physical Requirements related to essential functions: Ability to perform medium to heavy physical work exerting up to 50 pounds of force occasionally, up to 20 pounds frequently and up to 5-10 pounds constantly, performing such activities as sitting, crawling, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting and grasping. This also includes some duties that require repetitive action and motion skills, keyboarding and computer use.

Clear pre-employment background check requirements, including local, state, and national criminal records check, sex offender registries, employment, and education verifications (including child abuse registry check if required by state regulations) and pass all state and local health requirements required post job offer and prior to employment.

This position will require the incumbent to operate a motor vehicle to fulfill certain essential functions of the job. The incumbent should maintain a valid driver’s license and remain in compliance with any Save the Children policies pertaining to the safe operation of motor vehicles.

Current and former Head Start/Early Head Start parents will receive preference for employment vacancies for which they are qualified.

Compensation

The base pay for this position is starting at $16.02/hour. Actual base salary may vary based upon, but not limited to, experience, credentials, base salary of internal peers and other relevant qualifications specific to the role.