Family Violence Manager – Queerspace and Family Violence Response

The Family Violence Manager will work as part of the Queerspace and Family Violence Response Team supporting the development of practice across DS.

• First Nations People and people from public housing estates, Culturally Diverse Communities, LGBTIQA+ people and people with disability are encouraged to apply
• Applicants who have a lived experience are encouraged to apply 
• Drummond Street Services (DS) is committed to prioritising child safety and adhere to the Reportable Conduct Scheme for organisations.
• DURATION: Full time or part time position available until June 30th 2025, with option of extension dependent on funding   

About the role

Drummond Street Services (DS) delivers responsive, intentional and evidence-based prevention, early intervention and treatment programs, within a public health framework for a range of communities, including LGBTIQA+ people and their families. We strive to build and enhance the innate resilience of children, young people, adults, their families and communities and to increase protective factors.

The Family Violence Manager will work as part of the Queerspace and Family Violence Response Team supporting the development of practice across DS and Queerspace, with individuals and families experiencing family violence and complex issues. The team provides a range of family violence, mental health, AOD, disability, mentoring, youth, counselling and case management programs for LGBTIQA+ individuals and their families. The team also provide individual and group support to LGBTIQA+ people, women, trans, gender diverse and young people who have enacted family violence, both in the community as well as Dame Phyllis Frost Centre. The Manager, with support from the team, will also provide secondary consultation, reflective practice, training and co-work to other staff and programs across DS and the sector.

Your Responsibilities

• Provide operational leadership, including active and positive contributions to DS’s mission, objectives, values and culture, and strategic objectives.
• Assist with the implementation and management of a range of evidence-informed services by leading and supporting practice in a transdisciplinary team environment to achieve positive outcomes for families in the regions we serve. 
• Provision of inspired, supportive supervision through coaching and mentoring with a focus on the development of service outcomes for clients and the quality practice and performance management of staff individually and in teams.
• Using a therapeutic trauma informed model shaped by a queer feminist gendered approach to family violence, manage Senior Practitioners and Practitioners to deliver an Integrated Service Response (ISR) for LGBTIQA+ people with multiple and complex issues as well as women, trans, gender diverse and young people who have enacted family violence and victims of family and intimate partner violence.
• Oversee initial risk and safety screening, ISR engagement with practitioners, ensuring case coordination planning, linkage to and the provision of intensive case management support for higher risk cases.
• Undertake review of cases and case management meetings with in-scope service sectors.
• Provide observation, feedback and debrief sessions for group facilitators.
• Provide supervision to staff to ensure an ISR and monitor protective, risk and safety factors.
• Liaise with internal and external services to maintain relevant links and networks to strengthen the services delivered by the Team.

About you

• Use collaborative leadership and management techniques to support and empower team members
• Bring experience and confidence to your leadership, ensuring our staff group reflects the communities we service by upholding cultural safety for staff and in our service practices

• Demonstrate knowledge and application of LGBTIQA+ specialist and mainstream therapeutic & supportive approaches for families experiencing family violence and other complex issues
• Demonstrate a strong understanding of child and adolescent development, whole of family practice, recovery-oriented trauma informed practice and the impact of structural disadvantage on individuals, families and communities, such as racism, sexism, Islamophobia, homophobia or transphobia

Selection Criteria

All of the following must be addressed in your application to be considered.

Essential

• Minimum Degree level qualification in Social Work or the equivalent
• A minimum of three years Management experience in the sector and transdisciplinary teams
• Strong leadership and ability to support and develop practice staff, including peer workers
• Highly skilled and experienced family violence practitioner and practice lead across work with people experiencing multiple and complex needs, including those who enact harm and victims-survivors of family violence
• Demonstrated understanding of a gendered analysis of family and intimate partner violence and the limitations and challenges it offers when working with LGBTIQA+ communities and women, transgender, gender diverse people and young people who are enacting harm
• Demonstrated experience of working with families with complex needs such as family violence, drug and alcohol and mental health issues
• Demonstrated capacity to work within integrated, collaborative and systemic approaches
• Demonstrated understanding of the needs, issues and sensitivities of people from diverse backgrounds including Aboriginal, LGBTIQA+ and culturally and linguistically diverse people and communities.
• Ability to supervise staff within an integrated service approach that centres the individual and their affected others
• Ability to handle pressured situations with resourcefulness, adaptability, and creative thinking
• Capacity to work creatively, demonstrate initiative, contribute ideas and be active in a supportive team environment
• You identify as belonging to LGBTIQA+ communities, as well as other communities with whom ds assertively engages
• Victorian Drivers Licence

Application process

• All applications will be directed to our careers portal – Family Violence Manager Queerspace and Family Violence Response
• All applicants must include a resume and with a cover letter addressing all the key selection criteria for the position.
• Interviews will be arranged when suitable applications are received so we encourage early submission.

To discuss your application contact Paula Fernandez Arias on 03 9663 6733 or [email protected] using the subject line: Family Violence Manager – Queerspace and Family Violence Response enquiry via EthicalJobs.

A position description is attached.

First Nations People and people from public housing estates, Culturally Diverse Communities, LGBTIQA+ people and people with disability are encouraged to apply.

Applicants who have a lived experience are encouraged to apply.

Drummond Street Services (DS) is committed to prioritising child safety and adhere to the Reportable Conduct Scheme for organisations.

DURATION: Full time or part time position available until June 30th 2025, with option of extension dependent on funding.