Farmer Services Support x2

About our Organisation

The Soil Association, formed in 1946, is the only UK charity which works across the spectrum of
human health, the environment and animal welfare. That’s because we cannot tackle these issues
in isolation.

We campaign for change, we support farming innovation, we serve healthy food in communities, we
support and grow the organic market, and we protect forests. We couldn’t do any of this without
our supporters, partners, donors and dedicated staff. We make a difference in the world
where it’s needed the most.

About the Opportunity

Soil Association Exchange is a new service and web-based platform for all UK farmers to help
them farm in a way that improves the climate, protects nature and enhances their profitability.
Exchange works with farmers to measure the environmental impact and then delivers bespoke
advice on how those scores can be improved. Crucially, it then helps farmers understand and
take advantage of the links between farming more sustainably and farming profitably. Exchange
is a fast-paced, commercial startup that spun out of the Soil Association charity in 2022.
Exchange sells its services to a variety of customers including retailers (e.g. M&S and
Sainsburys), processors (e.g. Riverford and Arla) and financial institutions (e.g. Lloyds
Banking Group). Through these companies we are set to work with over 600 farms in 2024. The
Farmer Services Support role will be crucial in establishing strong relationships with our
farmers, setting the tone for their engagement with Exchange.

About You

You will:

• Have strong relationship-building skills, and be open and approachable
• Be good at working under pressure and reliable.
• Possess good organisation skills
• Embrace delivery targets and timelines.
• Be engaged with climate and the environment, interested in nature
• Have a sharing mentality – ‘for the benefit of all’.
• Be a true self-starter who loves grasping a problem and then figuring out how to solve it.

Our Benefits

We offer a range of financial and lifestyle benefits to all our employees, including:

• 27 days annual holiday increasing to 30 days with length of service plus bank holidays
• Pension scheme with ethical investment options and employer contribution increasing with
  length of service
• Free membership of the Soil Association and discounts on organic produce
• Volunteer days to give back to the local community or support green initiatives
• Family friendly policies and flexible working
• Cycle to work scheme
• Sociable and engaging workplace of professionals that share a passion for healthy,
  sustainable lifestyle and produce

Hours

37.5 hours per week

Fixed Term – 6 Months

Location

Bristol with hybrid working