FCDO: Corporate Services and Events Support Officer, Los Angeles – Los Angeles

Main purpose of job:

The British Government’s Consulate in Los Angeles (BCG LA) is offering an exciting opportunity to join the Corporate Services & Events Team as Corporate Services and Events Support Officer. This is a meaningful role which supports and further develops the special relationship between the UK and the US – contributing to work shaping international diplomacy to make a real difference globally.

The US Network offers a unique, career-enhancing opportunity and is committed to supporting its staff through a comprehensive benefits package- including generous leave, competitive insurance options, a top-tier 401(k) programme, and access to world-class learning and development resources.

In this role, you will be part of a dynamic international environment spanning the British Government’s extensive network across the United States and the United Kingdom, which includes the Embassy in Washington, the UK Mission to the United Nations, multiple Consulates, and other Government Offices—comprising over 900 staff and supporting the work of approximately 30 UK government departments and agencies.

As Corporate Services and Events Support Officer, in the Corporate Services and Events Teams, you will contribute to strengthening UK-US collaboration. Positioned within Corporate Services and reporting both to the Corporate Services Manager and the Residence Events Manager, you will work closely with all internal stakeholders at BCG LA such as in the Corporate Services element of your role, and with the Consul General, Deputy Consul General, and Residence Events Manager on high profile events.

We’re looking for a motivated, enthusiastic, proactive, and creative individual with experience in office management and/or events. You’ll bring strong IT Skills, excellent customer service skills, the ability to prioritise, and a commitment to high-quality work.

Roles and responsibilities:

The job will involve a wide variety of Administrative, IT, Finance, Estates, and high-profile events management activities.

This is hugely varied and stretching role– no two days will be the same! BCG LA has an extremely busy and ambitious events agenda as LA moves towards the 2026 FIFA World cup and 2028 Olympics and Paralympics. This successful applicant will provide essential support to BCG staff through their Corporate Services responsibilities, and will be pivotal in delivering high-quality, high-profile events for BCG.

Events Management (50%)

• Assisting the Consul General’s Events Manager to deliver high-profile events for BCG LA. You can expect to get involved in all aspects of events management in this role. Tasks include but are not limited to; designing invitations and managing guest lists; oversight and management of catering/waiting/cleaning staff; procurement of events items; building, maintaining and managing relationships with Event suppliers and Partners.
• Responsible for ensuring IT and audiovisual equipment at the Residence functions effectively and is properly maintained (linked to corporate IT support elements of role)

Information Technology (15%)

• Key IT support point of contact for BCG staff working with US Network IT team in Washington DC and the UK based IT Help Desk to provide excellent customer service for IT issues arising and ensure Consulate IT systems function effectively. Setting up IT for new starters (training will be provided for this element of the role).

Finance (15%)

• Requisition and ‘receive’ goods/services, using the Consulate’s procurement and payment system (Hera). Ensure all invoices are paid accurately and promptly and maintain a robust audit trail for all payments.

Estates (15%)

• Working with the Corporate Services Manager to ensure BCG LA’s residential properties are correctly maintained (both proactive and reactive maintenance as required). Supervision of contractors to ensure works completed to required standards.

Other 5%

• Ensure Crisis Equipment and supplies are working effectively and are properly maintained.
• Maintain office stationery and other supplies
• Any other tasks as required

Language requirements: 

English

Essential on arrival:

• Excellent oral and written communication skills in English, with the confidence to communicate at all levels and effectively manage stakeholders.
• Valid driving licence and ability to drive to events and run errands pertaining to events (BCG is based in Century City and CG Residence is in Hancock Park).
• Strong team player with the ability to work well with others and integrate into the wider FCDO US Network.
• Previous office management, customer service, or event management experience.
• High proficiency in using internet applications and Microsoft Office suite (Excel, Teams, Outlook, Word, PowerPoint).
• Excellent problem-solving skills, sound judgement, and the ability to remain calm and composed under pressure.
• Creativity, enthusiasm, and a keen eye for detail.