FCDO: Digital, Data and Technology Contract Manager (PRT25.303) – Lisbon

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The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow. The FCDO operates an agile workforce and to facilitate this, you may be required to undertake other duties from time to time, as we may reasonably require.

Job Category

Foreign, Commonwealth and Development Office (Operations and Corporate Services)

Job Description (Roles and Responsibilities)

The British Embassy in Lisbon, Portugal, is seeking a talented Digital, Data and Technology (DDaT) Contract Manager to join a newly established team in the UK Foreign, Commonwealth and Development Office’s (FCDO). This is a unique opportunity to contribute to a high-impact function that supports the delivery of Digital, Data and Technology (DDaT) Services across our global digital portfolio. This role provides the opportunity to be directly involved in managing contracts that underpin critical services across consular, crisis response, and digital infrastructure.

Exciting Opportunity to Join the Team Powering the FCDO’s Global Digital Strategy!

What You Will Do:

As a key member of a newly established team of contract management specialists, you will:

Manage selected critical contracts in the Digital, Data and Technology (DDaT) portfolio.
Develop and implement contract management plans, compliance frameworks, and performance monitoring systems.
Lead contract negotiations, variations, extensions, and dispute resolutions.
Provide commercial advice and support sourcing strategies.
Monitor supplier performance against KPIs and drive value-for-money outcomes.
Champion digital tools and data-driven approaches to improve transparency and efficiency.
Act as a ”trusted adviser” to internal teams and suppliers, promoting contract management best practices.
Line manage an EO Contract Support Officer and contribute to staff development and succession planning.
Collaborate with stakeholders across the UK and Portugal, including the Information & Digital Directorate and Consular & Crisis Directorate..

Why You Should Apply:

Be part of a high-impact team shaping the future of digital contract management in government.
Work in a dynamic, international environment with exposure to cross-border collaboration.
Contribute to the UK’s global digital strategy from a strategic European location.
Enjoy flexible working arrangements and access to the Government Commercial Function’s Contract Management Capability Programme and a strong focus on continuous professional growth.
Make a meaningful corporate contribution to the wider Portugal Network and our wider network.

What We Are Looking For:

Strong commercial contract management and supplier relationship management experience, ideally in the DDaT sector.

Excellent negotiating skills in navigating complex contracts and managing supplier performance.
Strategic mindset with the ability to see the big picture and make effective decisions.
Excellent communication skills and leadership skills with the ability to influence at all levels.
A degree in Procurement, Supply Chain, Business, IT, Economics, or Finance. CIPS qualification would be ideal
International procurement experience and knowledge of working with e-procurement tools.
Analytical ability to interpret complex data and commercial models.

Key Roles & Responsibilities:

This is a hands-on role requiring strong Contract Management, Supplier Relationship Management (SRM) and influencing skills to lead, support and collaborate with stakeholders across the supply base and the wider FCDO.

Contract Management

The jobholder will be responsible for contract managing a small number of critical DDaT contracts including.

Direct management of selected larger and more complex contracts:

-Coordinate with stakeholders and SROs to understand business objectives.

-Drive benefits through effective contract management.

Develop and implement:

-Contract management plans.

-Compliance and obligations matrices.

Monitor contract performance to ensure value-for-money solutions:

-Track supplier performance against KPIs (time, cost, performance).

-Maintain effective contract management information systems.

Provide feedback on supplier performance to project leads.
Assist with contract enforcement:

-Identify performance trends and non-conformance.

-Support dispute resolution and enforcement tools/remedies.

Offer commercial advice to business SROs and contract owners.
Review contract requirements and commercial models to inform future sourcing strategies.
Lead supplier/FCDO negotiations: Handle contract variations, disputes, extensions, and renewals.
Support wider FCDO priorities through supplier relationships:

-Identify opportunities and propose improvements.

-Champion initiatives that enhance commercial outcomes and promote innovation.

Carry out administrative tasks: Contract management filing and administration.
Perform other duties as required.

Stakeholder Management

The jobholder will engage with internal and external stakeholders and guide the team to:

Act as a “trusted adviser” to FCDO business units:

-Ensure delivery of contractual obligations.

-Identify commercial and contractual solutions to in-life contract issues.

Interface with suppliers and internal departments:

-Understand contract changes and additional service requirements.

-Negotiate contract terms as needed.

Liaise with relevant directorates for policy queries: Act as a subject matter expert on commercial policy.
Champion contract management best practices throughout the contract lifecycle.

Corporate Responsibilities and Staff Management

Line manage an EO contract support officer based in Lisbon.
Prepare data management tools for corporate information returns.
Cascade information requests.
Support succession planning, staff development, and skills review for Commercial staff.

Apply now to join a team that’s redefining the digital contract management space

within the FCDO!

Essential qualifications, skills and experience

Candidates should note that the FCDO operates within a regulated sector for procurement and under English Law. Training will be provided on the UK’s legal framework. However, skills and experience in the principles of contract management will be an essential foundation.

High level of fluency in English, both spoken and written — minimum C1 level according to the CEFR*
University degree or equivalent in Procurement, Supply Chain, Business, Information Technology, Economics, Finance, or a related field.
DDaT Sector Background: Minimum 3 years of relevant experience in sourcing and/or contract management within the Digital, Data and Technology sector (as either a buyer or supplier).
Commercial Contract Management: Strong track record in managing complex commercial contracts and delivering successful outcomes.
International Procurement: Experience working in a regional or international procurement role beyond the domestic market.

Team Leadership: Demonstrable experience in line management and leading teams to achieve commercial goals.
Stakeholder Engagement: Proven ability to influence and support internal and external stakeholders, including non-commercial staff.
Customer Service: Strong service orientation with experience guiding others.
Analytical Thinking: Ability to interpret complex data and commercial models to support decision-making.

Desirable qualifications, skills and experience

Formal qualification in Procurement or Commercial discipline (Chartered Institute of Purchasing and Supply CIPS or its equivalent)
Knowledge of relevant UK and EU procurement legislation
Experience of working with e-procurement tools

Required behaviours

Changing and Improving, Communicating and Influencing, Developing Self and Others, Making Effective Decisions, Seeing the Big Picture, Working Together

Application deadline

21 September 2025

Grade

Higher Executive Officer (HEO)

Type of Position

Full-time, Permanent

Working hours per week

Region

Europe, Eastern Europe & Central Asia

Country/Territory

Portugal

Location (City)

Lisbon

Type of Post

British Embassy

Number of vacancies

Salary Currency

EUR

Salary

€3,464.53 (Monthly) x 14 instalments, plus €193.60 Meal allowance

Type of Salary

monthly

Start Date

17 November 2025

Other benefits and conditions of employment

This is a full-time, permanent contract for 35 net working hours per week, subject to a 180 days probation period. This role is based in Lisbon, with occasional travel required to London, Scotland, and Vilnius. We are flexible on travel requirements and open to discussing individual circumstances.

The British Embassy in Lisbon aims to offer an attractive working environment and remuneration package for this role of € 48,503.48 gross annual salary paid in fourteen instalments; plus a monthly meal allowance of €193.60. This salary is payable if the successful candidate is subject to individual income tax (IRS) in Portugal on the employment income in question. If the successful candidate is not subject to individual income tax (IRS) on their employment income in Portugal, and/or is not taxable elsewhere on such income, s/he will receive the above salary minus a reference amount approximate to the level of Portuguese tax that would be applicable if the income were subject to tax locally. Further information on this will be given to candidates during the recruitment process.

All staff recruited locally by the British Embassy in Portugal are subject to local Portuguese employment law as well as internal regulations in force at any given time.

The successful candidate will be subject to a professional background and security clearance and must have pre-existing work authorisation for Portugal in order to apply.

All applicants should have the right to live and work in Portugal. The British Embassy does not sponsor work permits.

The Embassy will not consider applications from existing staff who have not successfully completed their probation period or, in the case of staff on temporary contract who have not yet completed two thirds of their contract.

British Embassy Lisbon offers a supportive environment for its team, including flexible working opportunities, a rich learning and training offering and a focus on individual development.

Visa/ Passport requirements: Candidates must currently hold the independent right to live and work in Portugal and be prepared to ensure that right remains throughout the scope of the contract. Please note that it is your responsibility to ensure you meet the legal requirements to live and work in this country.

Working Pattern: 35 net working hours per week as per Lisbon local staff Terms of Service. The Embassy’s flexible working policy currently allows for staff to work remotely for up to two days a week. This role is based in Lisbon, with occasional travel required to London, Scotland, and Vilnius. We are flexible on travel requirements and open to discussing individual circumstances

Learning and Development opportunities: The Embassy has a strong Learning and Development Culture. You will be encouraged and supported to undertake L&D activity. We are committed to the development of our staff. Staff have access to learning and development opportunities on our various platforms, in order to enhance their skills and build capability. Government Commercial Function – Contract Management Capability Programme support and development.

Additional information

Please note that the deadline for applications is 23:55 on the day mentioned in the above field “Application deadline”.

We advise you to allow enough time to complete and submit your full application, since only applications completed and submitted before the deadline will be considered.

Please be aware that the deadline for submitting applications is considered to be the time zone for the country where the vacancy has arisen.

Please be advised that the British Embassy will not be able to meet the travel costs incurred when travelling to the interview, nor the costs connected with relocation if offered a position.

*Please note for more information on the Common European Framework of Reference for Languages: Learning, Teaching, Assessment levels please click on the following link CEFR. Please bear in mind in case you are invited for an interview your language skill is going to be assessed.

To help us track our recruitment effort, please indicate in your cover/motivation letter where (tendersglobal.net) you saw this job posting.

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