JOB DESCRIPTION

View Vacancy – OMN – Security Team Leader / Supervisor (S1)

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow. The FCDO operates an agile workforce and to facilitate this, you may be required to undertake other duties from time to time, as we may reasonably require.

Job Category
Foreign, Commonwealth and Development Office (Operations and Corporate Services)

Job Subcategory
Security Guards

Job Description (Roles and Responsibilities)
The British Embassy in Muscat has a vacancy for Security Team Leader / Supervisor, job grade S1, on a fixed term contract for one (1) year.

The security team works 365 days a year and cover 24 hours per day. You will be expected to regularly work weekends, bank holidays and public holidays as part of your rotation. You will also be expected to be flexible to cover shifts at short notice. This job will cover two security sites, 25km apart, the British Embassy in Muscat and the Ambassador’s Residence, Bandar al Rawdah. You will be expected to cover both sites as part of your work. Preference for location will not be given based on individual home location.

Main purpose of the job:

To enable the operational success of the British Embassy platform, by maintaining and protecting the established security environment. Ensuring the safety of all staff and families and by protecting the FCDO assets and reputation.

The jobholder will work as part of an established and capable team to ensure the security of the Embassy. You must have strong communication skills and the ability to give clear and concise advice on a range of security topics and be able to enforce security policy and procedure in a calm, pragmatic and professional manner.

Main duties and responsibilities:

As the team leader of the security team, you are expected to

 

• To drive the security team by overseeing the team’s activity and performance against the established security protocols and stepping in as and when required to support the team carry out Business as usual, completing security tasks to a high standard.
• To work collaboratively with the other team leaders and PSM/ APSM to identify best practice and continuous improvements for the team and to set processes.
• To monitor the performance of the sub-team members against the job role and performance goals for the year and to raise any issues with the PSM/ APSM immediately.
• To train new security team members in the established security protocols and monitor their performance against the job role, and to raise any issues with the PSM immediately.
• To identify any dips in performance early and to raise with the PSM/ APSM and work with them to manage poor performance appropriately in a timely manner, working towards the identifying and setting clear performance objectives to make improvement, set by the PSM.
• To proactively manage the annual leave applications for the sub-team to identify gaps and shortages in the roster quickly and effectively.
• Effectively manage the gatehouse: Reviewing visitors and events during the shift and allocating staff to workstations C1-C4 accordingly to the demand. Allocating break times effectively for the team. Raising any resource issues with the PSM and APSM in a timely manner to make sure all security requirements are effectively covered and allow for the successful flow of visitors, guests and contractors.The above list is not exhaustive and the jobholder will be required to be flexible and take on other responsibilities on an ad hoc basis, including participating in the Embassy’s emergency planning and any other response to a crisis affecting UK citizens. Key Behaviours:

  The candidate will need to demonstrate the following behaviours and the values of who we are during the interview:

   

• Communicating and Influencing – Communicate purpose and direction with clarity, integrity and enthusiasm. Respect the needs, responses and opinions of others.
• Working Together – Form effective partnerships and relationships with people both internally and externally, from a range of diverse backgrounds, sharing information, resources and support.
• Leadership – Show pride and passion for public service. Create and engage others in delivering a shared vision. Value difference, diversity and inclusion, ensuring fairness and opportunity for all.
• Changing and Improving – Seek out opportunities to create effective change and suggest innovative ideas for improvement. Review ways of working, including seeking and providing feedback.

Our Values:

The British Embassy Values (Trust, Respect, Integrity and One Team) are important in helping us to deliver for the UK internationally. Wherever we work in the world, we share a set of values that guides our decision-making, sets standards for our behaviour and helps us deliver the UK”s national interest internationally.

 

• Trust: Be reliable, open, and dependable in our actions and communications.
• Respect: Acknowledging each other’s skills, opinions, and experiences and honouring each other’s ideas, beliefs, and culture.
• Integrity: Taking responsibility for our decisions and actions and standing up for what is right, not what is easy.
• One Team: Being kind, helpful, supportive, open to challenge so that we can all work at our best towards achieving the same goal.These values are underpinned by the UK Civil Service values (Integrity, Honesty, Objectivity, Impartiality) and complemented by values all One HMG colleagues bring from their own department, service or administration.Essential qualifications, skills and experience
• At least two (2) years of relevant supervisory experience in a customer focussed industry background or uniformed services (police, military) or commercial security or diplomatic security with checkable references.
• Proficiency in English and Arabic, both written and spoken. Able to express ideas and messages clearly.
• Able to work variable shifts and weekends at two separate locations.
• Team player who is also capable of working on their own initiative.
• Strong customer focus and ability to deliver quality service.
• Courtesy and consideration in dealing with staff, customers and visitors to the embassy. Able to present a professional image of self and the Embassy.
• Good organisational skills and flexibility to manage and prioritise tasks.
• Good IT and computer skills. Proficiency in using MS Office applications (Word, Excel, PowerPoint, Outlook, Teams).
• Must be physically fit and pass level 5.4 of the bleep test/ Job related fitness test.
• Must submit for a medical exam due to shift work.Desirable qualifications, skills and experience
• Knowledge of industry standard security policies and procedures.Required behaviours
  Changing and Improving, Communicating and Influencing, Leadership, Working TogetherApplication deadline
  14 September 2025

  Grade
  S1

  Type of Position
  Full-time, Fixed Term

  Working hours per week
  38.5

  Duration of Post
  12 months

  Region
  Middle East & North Africa

  Country/Territory
  Oman

  Location (City)
  Muscat

  Type of Post
  British Embassy

  Number of vacancies
  1

  Salary Currency
  OMR

  Salary
  610.5

  Type of Salary
  monthly

  Start Date
  30 November 2025

  Other benefits and conditions of employment
  Eligibility:

  If you are selected for this position, we will be able to employ you as long as you:

   

• Hold a right to live and work in Oman.
• The successful candidate will be required to transfer their visa under the Embassy”s sponsorship.Working Conditions and Remuneration:The Embassy offers an attractive working environment and remuneration package for the role, including a non-negotiable salary of 610.50 Omani Riyals per month inclusive of all allowances; and use of on-site recreational facilities including a swimming pool and social club.

  This position is for a full-time employment, on a fixed-term basis for one (1) year with a possibility of renewal, subject to 3-month probationary period.

  Conditioned working hours are 38.5 hours average per week. The security team is on a shift pattern, covering morning, afternoon and night shifts as required. The team is on an eight-week shift rotation, 12-hour shift pattern: two mornings (0600 – 1800) followed by two nights (1800 – 0600) followed by four rest days (Four on, four off).

  Holiday entitlement is 32 days per year (on a pro rata basis) following successful completion of a 3-month probation period. There are also national holidays determined annually by the Embassy, which usually total 14 days per year.

  The FCDO offers a comprehensive L&D package via an internal learning platform. Specific L&D opportunities may be available, upon discussion with the Line Manager.

  Employment in the advertised position is dependent on the potential employee having or acquiring valid UK security clearance. Security clearances can take several weeks to process. Inability to obtain a clearance will preclude employment. Loss of a security clearance at any time will lead to termination of employment.

  Additional information
  How to apply:

  Please ensure that your application is authentically written based on your own experiences. If AI tools are used, their usage must only be limited to specific tasks such as ensuring formatting consistency and keyword relevance. The core content, personal narratives, and responses to behaviour and skill-based questions must genuinely reflect your professional journey, experiences, and achievements. We place great importance on originality and individual effort throughout the application process. Any form of plagiarism will result in immediate disqualification.

  Interested candidates must include 1) an updated Curriculum Vitae (CV); 2) a motivation essay stating how you meet the requirements of the role; and 3) specific examples, in the relevant sections of the online application form, of how you meet the key behaviours and skills required.

  Applications that do not include this information will not be considered.

  Applications must be submitted before 23:55 local time on 14 September 2025.

  Applications submitted after the stated deadline will not be considered. Telephone applications and enquiries will not be accepted.

  Internal candidates (i.e., those who are currently employed by the British Embassy Muscat) applying for this position should consider informing their current line manager upon submission of their application.

  Process:

  The recruitment process, including security clearance, is expected to take around two-three months. The security clearance process includes checks available in country and with UK, dependant on the security level required for the role and the candidates’ profile and UK footprint. You may experience some delay in the progress of this recruitment campaign, and we are working hard to minimise any disruption.

  Appointable candidates who were unsuccessful at interview may be placed on a ‘reserve list’. If during the reserve period of six (6) months the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate.

  The start date mentioned in the job advert is a tentative start date and the successful candidate will be required to undergo security-vetting procedures. Any offer of employment will be subject to the candidate achieving suitable clearances and reference checks.

  The successful applicant”s employment will only be confirmed after the completion of any security clearance/checks. The checks can take several weeks to complete, and the applicant will only be employed if the UK security clearance is granted.

   

  The FCDO operates an agile approach to delivery. To facilitate an agile workforce, you may be required to undertake other duties from time to time as we may reasonably require. The British Embassy Muscat is an equal opportunities employer, dedicated to inclusivity, a diverse workforce and valuing difference.  Staffs recruited locally by the British Embassy are subject to Terms and Conditions of service according to local Muscat Employment Law.

  Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.

  
  

   

  Level of Education: Bachelor Degree

  Work Hours: 8

  Experience in Months: No requirements