FCDO: Protocol Officer AO (18/25 ADD) – Addis Ababa

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The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow. The FCDO operates an agile workforce and to facilitate this, you may be required to undertake other duties from time to time, as we may reasonably require.

Job Category

Foreign, Commonwealth and Development Office (Operations and Corporate Services)

Job Subcategory

Protocol, Visits and Events

Job Description (Roles and Responsibilities)

Main purpose of job:

Work with the Protocol team to deliver routine protocol duties such as clearance of official consignments; assisting staff with visa, driving license, diplomatic ID cards, vehicle registration, etc.

Roles and responsibilities:

MFA – liaising with MFA on UK-based staff arrival and departure issues, arranging clearance of personal effects of UK- based and official shipments for the embassy, applying for diplomatic ID cards and driving licences, organising allocation of number plates to private and official vehicles, and securing authorisation to sell duty free vehicles on open market.
Customs – processing of all necessary Customs paperwork for goods clearance and liaising with Customs on all other Customs related issues.
Driving licences – Processing of driving licences, registration of vehicles, change of ownership of vehicles and all vehicle-related matters.
Immigration – Securing entry visas, as well as managing all immigration issues including the processing of residence and work permits for all expatriate staff.

Airport duties – Arranging diplomatic airport passes, and the use of VIP lounge, tarmac access, meeting and seeing off HMG’s senior officials.
Freight handling – Processing the necessary documentation for clearance and export of air freight and heavy baggage for UK-based staff and other consignments for the embassy; liaising with the embassy’s clearing agents when required and ensuring all process are correctly followed and all rules/legislation adhered to; briefing officers on arrival and ensuring all documentations are submitted and processed before departure.
Visa applications – Processing visa applications for UK-based and CBS colleagues for official travel.

Essential qualifications, skills and experience

College Diploma/degree in business related field

5 or more years’ experience on facilitation, clearance and protocol work, or similar facilitation roles
Good knowledge of Ethiopian Government offices, their procedures/policies
Basic computer skills – Word, Excel
3rd grade or equivalent valid driving license

Able to work on unconditional hours, late nights, early mornings, weekends, public holidays
Fluent in Amharic and English

Desirable qualifications, skills and experience

Proven driving ability of 4WD vehicles

Required behaviours

Communicating and Influencing, Delivering at Pace, Managing a Quality Service, Working Together

Application deadline

5 September 2025

Grade

Administrative Officer (AO)

Type of Position

Permanent

Working hours per week

Region

Africa

Country/Territory

Ethiopia

Location (City)

Addis Ababa

Type of Post

British Embassy

Salary

USD 694,52

Type of Salary

monthly

Start Date

29 September 2025

Additional information

The British Embassy will never request any payment or fees to apply for a position.

Employees recruited locally by the British Embassy in Addis Ababa are subject to Terms and Conditions of Service according to local employment law in Ethiopia.
All candidates must be legally able to work and reside in the country of the vacancy with the correct visa/work permit status or demonstrate eligibility to obtain the relevant permit
The responsibility lies on the successful candidate to:
1.Obtain the relevant permit
2.Pay the fees for the permit
3.Make arrangements to relocate
4.Meet the costs to relocation
Base salary is subject to tax and other statutory deductions.

Employees who are not liable to pay local income tax on their Mission salary may have their salaries reduced by the equivalent local income tax amount.
Information about the Civil Service Success Profiles can be found on this link: https://www.gov.uk/government/publications/success-profiles
Reference checking and security clearances will be conducted on successful candidates
Please log into your profile on the application system on a regular basis to review the status of your application

Appointable candidates who were unsuccessful may be placed on a ‘reserve list’. If during the reserve period of 6 months, the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate

To help us track our recruitment effort, please indicate in your cover/motivation letter where (tendersglobal.net) you saw this job posting.

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FCDO: Protocol Officer AO (18/25 ADD) – Addis Ababa

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