All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.

1. Role and responsibilities

The purpose of the Field Office Team Leader is to run the day-to-day support functions at the Shostka Field Office (FO).

The following is a brief description of the role.

Generic responsibilities

1. Manage support staff at field office level
2. Manage day to day HR & Admin, Finance, and Logistics of the field office
3. Ensure adherence to NRC policies, handbooks, procedures and SOPs/guidelines
4. Coordinate and assist with budgets and costs for the field office’s shared costs and support functions
5. Provide support in the training and development of staff
6. Provide support to project implementation at field office level
7. Coordinate representation meetings with partners and local authorities
8. Promote the rights of IDPs/returnees in line with the advocacy strategy

Specific responsibilities 

• Under the direct supervision of the Area Support Manager (ASM) and the overall leadership of the Area Manager (AM), oversee the setup of the NRC field office in Shostka
• In close coordination with Kyiv-based coordinators (Finance, Procurement, Logistics, HR & Admin and HSS), ensure that NRC Support procedures, rules and regulations are adequately and timely implemented in the NRC field office in Shostka
• Facilitate effective integration between support departments and regular coordination between FO support departments and visiting programme teams from Chernihiv and Kyiv
• Organize and facilitate regular team meetings in the field office
• Under the close supervision of the Area Manager and HSS Coordinator, represent NRC externally in Shostka and liaise with local authorities (oblast civil-military administration, hromada administrations, etc.), UN agencies, other NGOs and support the teams in day-to-day access negotiation as per needs
• Day-to-day approval of travel and leave requests for support staff in the field office and monitoring of daily attendance
• Attend to any other tasks that will be assigned by the ASM or the AM.

Critical interfaces

• Support function: HR, Finance, Procurement and Logistics Coordinators at area level
• Programmatic operations support: CC Project Managers and Coordinators at area and field levels
• Security: Security Coordinator at area level

1. Competencies

1. Professional competencies 

• Previous experience from working in support functions in a humanitarian/recovery context
• Previous experience from working in complex and volatile contexts
• Previous management experience
• Documented results related to the position’s responsibilities
• Fluency in Ukrainian and Russian, both oral and written
• Working level in English, both written and verbal
• Good knowledge of the Ukrainian context, specifically Northern Sumska Oblast, and political dynamics

2. Behavioural competencies

• Handling insecure environments
• Planning and delivering results
• Working with people
• Communicating with impact and respect
• Managing resources to optimise results
• Managing performance and development