Field Program Coordinator

About Action For Humanity/ Syria Relief:

We are one of the leading Syria-focused charities in the world. We provide lifesaving and life-changing Support to millions of Syrians annually through emergency interventions, providing medical facilities, food, clean water, shelter, orphan support, protection, and education. Through our parent charity, Action For Humanity, we also work further afield.

Suriye Yardım Derneği was established in Manchester, UK, at the start of the Syrian conflict in 2011. Dismayed at the rapidly unfolding crisis in Syria, a group of friends of Syrian heritage came together to provide emergency humanitarian aid in the region for what has initially assumed to be a short-term project. Since then, we have grown to become the largest Syria-focused charity in the UK and have touched the lives of 10.3 million people in need.

We are focused on providing medical care, food aid, education, protection, and access to water and shelter to the millions of Syrians displaced across the region. As well as establishing long-term projects such as schools, healthcare clinics, and livelihood.

Vacancy: Field Program Coordinator

Qualifications and Education Requirements: Bachelor’s degree in Program Management, International Development, or a related field. Additional certifications or professional training related to program management, such as Project Management, Monitoring and Evaluation, would be an advantage.

General Work Experience:

• A minimum of 7 years of experience in managing humanitarian or development programs, preferably with NGOs.
• Proven experience in team management, program coordination, and budget management.
• Experience working with donor partners, and providing both financial and technical reports.
• Strong coordination and negotiation skills with internal and external stakeholders.
• Experience in developing strategic plans, reports, and monitoring and evaluation tools.
• Strong knowledge of humanitarian principles and international standards such as Sphere, CHS, LEGS, and other relevant standards

Skills & Abilities:

• Languages: Proficiency in both written and spoken Arabic and English.
• Computing: Advanced knowledge of Microsoft Office Suite (Word, Excel, PowerPoint), and experience with project management tools and systems.

Abilities:

• Based in Damascus with the ability to travel domestically as needed.
• Strong commitment to the organization’s values and principles, with a focus on ethical practices, accountability, and respect for diversity.
• Ability to work independently and as part of a team, demonstrating leadership, flexibility, and problem-solving skills.
• Excellent communication skills, both verbal and written, to effectively coordinate with partners, donors, and team members.

Duties and Responsibilities:

Grants Management:

• Oversee the entire grants cycle, ensuring effective kick-off, periodic reviews, and successful closeout, addressing challenges as they arise.
• Ensure all contractual obligations are fulfilled and smooth communication across departments.

Risk Management:

• Identify key risks related to program implementation and inform the Country Director/SMT to develop risk management plans.
• Program Planning:
• Develop and implement detailed program/project plans, including procurement, human resources, and spending plans.

Program Implementation:

• Ensure the program meets contractual obligations and aligns with partner/donor policies, procedures, rules, and regulations.
• Ensure that the program meets community and beneficiary needs.
• Ensure the program adheres to relevant quality standards (e.g., Sphere, CHS, LEGS, CPMS, CaLP).
• Budget and Financial Management:
• Manage and control program budgets and financial reports effectively.

Team Management:

• Manage the program team and vulonteers ensuring proper team coordination and conflict resolution.
• Coach, mentor, train, and develop program staff.
• Documentation and Reporting:
• Ensure proper documentation and compilation of program/project data.
• Submit internal and external narrative and financial reports (weekly, monthly, interim, final) on time.

External Coordination and Communication:

• Maintain communication with partners, donors, and stakeholders.
• Share information with donors, technical sector clusters, other NGOs, and coordination structures.

Risk Monitoring:

• Ensure that risks (financial, safety, security, programmatic, reputational) are managed appropriately.
• Integration and Coordination:
• Ensure program integration with other sectors to maximize the benefit for vulnerable populations.
• Oversee coordination, collaboration, and integration of projects under the sector.
• Foster strong relationships with clusters and other coordination bodies.

Technical Support:

• Develop, document, and implement sector-specific plans and strategies.
• Work closely with the MEAL Team to create tools and systems for monitoring and evaluating projects under the sector.
• Develop and submit high-standard concept notes and proposals, ensuring compliance with donor rules and regulations.

Resource Mobilization: Support resource mobilization efforts with the Global Head of Institutional Funding to identify funding opportunities from institutional donors and partners.

Strategic Design and Alignment:

• Assist in the development and monitoring of program strategies in line with the organizational strategy.
• Provide continuous support to the Senior Management Team and Country Director to align the country strategy with the organization’s overall goals.

Child Safeguarding Policy

Child abuse in all forms is unacceptable to Suriye Yardım Derneği which recognizes its responsibility to protect children from harm in all areas of its work. Suriye Yardım Derneği is committed to ensuring a child-safe environment and is applying a zero-tolerance approach towards any kind of child abuse and exploitation. We understand the diverse needs of every individual, and we’re proud to announce our unwavering dedication to creating an inclusive environment for persons with disabilities.

PSEAH -Discrimination, Abuse, and Harassment Policy

Suriye Yardım Derneği’s unwavering dedication extends to creating a workplace that fosters respect, equality, and dignity. Introducing our Discrimination, Abuse, and Harassment Policy, we affirm our stance against any discrimination, abuse, or harassment based on race, ethnicity, religion, national origin, gender, age, sexual orientation, marital status, citizenship status, disability, or military status. We declare zero tolerance for any form of mistreatment, whether physical, sexual, or verbal. Our employees and associated personnel are integral to upholding these values, ensuring a work environment where everyone’s rights are respected, both within and beyond the Suriye Yardım Derneği community. Join us in building a future where protection, safety, and respect prevail for all**.**

and It is forbidden for Suriye Yardım Derneği employees inflict harm on children or vulnerable groups or carry out acts of harassment or sexual exploitation of children and adults, directly or indirectly, inside or outside the organization, during or after working hours.”