Field Support Officer (Cash-Based Interventions (CBI))

Position Title: Field Support Officer (Cash-Based Interventions (CBI))

Duty Station: Geneva, Switzerland

Classification: Professional Staff, Grade P2

Type of Appointment: Fixed term, one year with possibility of extension

Estimated Start Date: As soon as possible

Closing Date: 08 August 2024

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive work environment. Read more about diversity and inclusion at IOM at www.iom.int/diversity.

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.

For the purpose of this vacancy, the following are considered first-tier candidates:

1. Internal candidates
2. Candidates from the following non-represented member states:

Antigua and Barbuda; Barbados; Cabo Verde; Comoros; Congo (the); Cook Islands; Guinea-Bissau; Holy See; Iceland; Kiribati; Lao People’s Democratic Republic (the); Latvia; Madagascar; Marshall Islands; Micronesia (Federated States of); Namibia; Nauru; Palau; Saint Kitts and Nevis; Samoa; Sao Tome and Principe; Solomon Islands; Suriname; The Bahamas; Tonga; Tuvalu; Vanuatu Second tier candidates include:

All external candidates, except candidates from non-represented member states.

Context:

The position is placed in the Cash-Based Interventions (CBI) Unit in Headquarters (HQ), but might be subject to relocation based on the needs. The Field Support Officer (Cash-Based Interventions (CBI) will be also required to undertake regular duty travel in support of IOM Country Offices worldwide. The CBI Unit leads IOM’s effort to increase, coordinate and standardize the use of CBI as a modality to deliver assistance across the organization and implement the IOM CBI Strategy 2022-2026. This includes designing relevant tools and reviewing internal processes in coordination with all relevant stakeholders, while also providing technical support and capacity-building to IOM Country l Offices to make sure they are well-equipped to efficiently implement CBI.

Under the overall supervision of the Director of the Humanitarian Response and Recovery (DHRR) and direct supervision of the Senior Cash-Based Interventions (CBI) Officer at HQ, and in close collaboration with relevant units at the regional level and Headquarters, the Field Support Officer CBI will support IOM Country Offices in designing projects and improving CBI processes, as well as improving coordination and contributing to capacity-building efforts both remotely and through regular field deployments.

Core Functions / Responsibilities:

1. Support Country Offices in implementing the IOM CBI Strategy 2022-2026 at the country level and integrating CBI into operational plans, strategies, and projects.
2. Support Country Offices to develop country-level CBI Strategies and related work plans to ensure an increased and improved use of CBI, in line with the IOM CBI Strategy.
3. Participate and engage actively into global and regional forums and in meetings with donors, partners and other stakeholders on cash and voucher assistance, in coordination with Regional Offices and the Head of the CBI unit.
4. Support Country Offices on CBI, and contribute to the adequate design, implementation and monitoring of activities using cash and voucher modalities, in line with the IOM CBI Strategy.
5. Support the Country Offices on developing standard operating procedures and risk control measures and adapt available tools to project needs to ensure compliance with IOM’s policies and procedures.
6. Assist the Senior CBI Officer at HQ in identifying any bottlenecks at the Country or Regional level that may impede the timely delivery of CBI to beneficiaries and contribute to the action to resolve problems.
7. Provide technical support to the Country Offices on feasibility studies and market assessments to contribute to the efforts to select the most adequate CBI modality and transfer mechanisms. Also, support in reviewing the appropriateness of using CBI to deliver assistance to respond to the evolving needs, including humanitarian, transition and recovery, development, and return and reintegration programmes.
8. Review project proposals with CBI components and contribute to project proposal preparation to verify that they align with institutional best practices and priorities.
9. Maintain an updated list of IOM CBI Focal Points in the Country Offices and coordinate and conduct capacity-building initiatives for staff involved in the planning and management of CBI.
10. Facilitate protection mainstreaming and streamline cross-cutting issues, such as Gender-Based Violence, Disability Inclusion, Child Protection and Accountability to Affected Populations, across all the IOM CBI activities.
11. Coordinate with Country Offices on efforts to link humanitarian CBI with existing social protection programmes, where possible, as well as other referrals pathways to check that the humanitarian and emergency cash projects have a defined time limit after which a clear transition strategy towards solutions is in place.
12. Undertake duty travel to the Country Offices to provide technical assistance to achieve project objectives.
13. Perform such other duties as may be assigned.

Required Qualifications and Experience:

Education

• Master’s degree in Economics, Social Sciences, Political Science or a related field from an accredited academic institution with two years of relevant professional experience; or,
• University degree in the above fields with four years of relevant professional experience.

Experience

• International experience in cash programming in humanitarian contexts, preferably across multiple sectors, including experience in emergency and conflict environments;
• Experience liaising with governmental authorities, other national and international institutions and Non-governmental organizations (NGOs) and building effective local partnerships including with the private sector;
• Experience coordinating activities across locations and reporting;
• Strong experience with assessment tools and systems; and,
• Previous experience working in an international organization and knowledge of the UN is essential.

Skills

• Ability to timely understand the Organization’s structure and portfolios;
• Proven computer literacy, in particular knowledge of Excel is a must;
• Ability to work effectively and harmoniously in a team of colleagues of varied cultural and professional backgrounds;
• Demonstrated flexibility and creativity in planning and problem solving and ability to plan ahead and stress-resilient;
• Demonstrated interpersonal skills and strong communication skills;
• Analytical skills, observation and analysis capacity; and,
• Knowledge of Sphere standards and other training in humanitarian response preferred.

Languages

IOM’s official languages are English, French, and Spanish. All staff members are required to be fluent in one of the three languages.

For this position, fluency in English is required (oral and written). Working knowledge of another official UN language (Arabic, Chinese, French, Russian, and Spanish) is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Notes

Accredited Universities are the ones listed in the UNESCO World Higher Education Database (https://whed.net/home.php).

Required Competencies:

Values – all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators level 2

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators level 2

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings.

IOM’s competency framework can be found at this link.

https://www.iom.int/sites/default/files/about-iom/iom_revised_competency_framework_external.pdf

Competencies will be assessed during a competency-based interview.

Other:

Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates endorsed by the Appointments and Postings Board will remain eligible to be appointed in a similar position for a period of 24 months.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and background verification and security clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or after 15 November 2021. This will be verified as part of the medical clearance process.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.