Finance Associate (Staff Health Insurance), G-6, Manila, PHILIPPINES

OBJECTIVES OF THE PROGRAMME

The office of Budget and Finance Unit provides full range of administrative and financial support and services to all regional activities and programmes to facilitate the achievement of WHO objectives. Budget and Finance Unit including the Staff Health Insurance (SHI) provides support services necessary for the efficient functioning of the Organization.

DESCRIPTION OF DUTIES

1. As a senior member of the WPRO SHI team, responsible for coordination of the assigned tasks and providing guidance to the members of the team.

2. Troubleshoot problems, build resource capacity, monitor work output and perform regular review of the SHI Claims and Direct Payment Monitoring Sheets. Provide periodic updates to Finance Officer and Budget and Finance Officer to ensure that pending items are resolved immediately.

3. Provide efficient administrative support related to SHI including timely issuance of letter of guarantee to hospitals and service providers, reply to queries and requests, and process/review SHI direct payments to hospitals and other healthcare providers. Verification or review of catastrophic limits(as needed).

4. Liaise with hospitals or service providers concerning corrections required on bills/invoices, overdue bills, unpaid bills or overpaid bills.

5. Coordinate the submission of reports and related documents to Insurance Officer, Medical Adviser, Global Standing Committee(GSC) through SHI/HQ on claims/reimbursements requiring exceptional approval.

6. Coordinate the collection and process the recording of insurance premiums of retired staff members, surviving spouse/dependents.

7.Conduct SHI briefing to new staff and retirees and prepare presentation for SHI related events and activities.

8. Analyze problems and contribute to continuous process improvement ideas to enhance both the speed and quality of SHI services.

9. Assist on urgent matters relating to SHI, providing back-up and support in the absence of team members; and

10. Perform other related duties as may be assigned.

REQUIRED QUALIFICATIONS

Education

Essential: Completed secondary education or equivalent with thorough training in Business Administration, Accounting and/or clinical Nursing.
Desirable: University degree in Business Administration / Commerce (with specialization in accounting/financial management) or Nursing. Professional qualification or licensure in his/her field of education is an advantage.

WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/ .

Experience

Essential: Minimum of eight years of accounting/financial management and/or health insurance claims processing, preferably in a large organization.
Desirable: Minimum of 2 years of Accounting/finance and/or health insurance claims processing from other United Nations agencies/international organizations.

Skills

Thorough knowledge of WHO Staff Health Insurance Rules, Staff rules and administrative rules and procedures. Strong interpersonal and communications skills, respect for confidentialities and cultural differences. Strong analytical skills to analyze and interpret source documents and data. Ability to work harmoniously as a member of a team, adapt to diverse educational and cultural backgrounds and maintain a high standard or personal conduct. Working knowledge of Microsoft applications.

WHO Competencies Enhanced WHO Global Competency Model: who-enhanced-competence.pdf

Teamwork
Respecting and promoting individual and cultural differences
Communication
Producing results
Knowing and managing yourself

Use of Language Skills

Essential: Expert knowledge of English.

REMUNERATION

WHO offers staff in the General Services category an attractive remuneration package, which for the above position includes an annual net base salary starting at PHP 935,973 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.

ADDITIONAL INFORMATION

• This vacancy notice may be used to fill other similar positions at the same grade level

• Only candidates under serious consideration will be contacted.

• A written test and/or an asynchronous video assessment may be used as a form of screening.

• In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.

• According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.

• Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.

• The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.

• The WHO is committed to achieving gender parity and geographical diversity in its staff. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply.

• Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to reasonableaccommodation@who.int

• An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.

• WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.

• WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

• For information on WHO’s operations please visit: http://www.who.int.

• WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.

• The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered.

• Please note that WHO’s contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at shws@who.int.

• This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of the duty station.

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