Financial Capability Specialist

Job Overview: The Financial Capability Specialist will coordinate and provide financial counseling/coaching services for clients in programs across the local office and external partners.

Responsibilities: Include, but are not limited to:

• Provide 1:1 financial coaching and counseling to a caseload of clients, including creating a personal budget, establishing a bank account, taking out loans, and establishing credit, as well as advanced asset-building topics, including analyzing credit reports, techniques to build credit, and debt reduction as needed
• Assess client needs and develop individual financial action plans with each client
• Provide individualized financial counseling sessions (including both initial and follow-up sessions) and achieve client outcomes. Make appropriate referrals and integrate other wraparound supports (i.e. benefits, tax preparation) into counseling to achieve greater results.
• Support the creation of new workshops in budgeting, banking, and credit.
• Ensure that all training requirements are met for participants in budgeting, cash management, savings, and credit building. Ensure that participants complete the required training.
• Increase participant knowledge of financial services and credit offerings
• Coordinate with the Financial Capability Coordinator assigned to, on external outreach to banks and other community members to assist with client achievement of financial navigation and coaching goals.
• Accurately track participant attendance, data, follow-up services, and outcomes in ETO.
• Successfully complete and pass CNM Certified Financial coach, participate in initial trainings and ongoing professional development trainings
• Follow all programmatic, contractual, donor requirements and IRC standards of practice
• Participate and attend community of practice (COP) calls for financial coaches
• Participate in financial capability wide events and initiatives
• Build and maintain effective relationships with colleagues, banks, VITA tax sites, and community volunteers
• Other related duties as assigned.

Position Reports to: Financial Capability Coordinator

Position directly supervises: N/A

Indirect Supervision: N/A

Other Internal and/or external contacts:

Internal: Collaborate closely with other departments where there is overlap in client caseload, including communication with other department managers. Coordinate with Finance, Community Relations and Development teams as needed.

External: Community-based organizations, employers, and workforce agencies.

Job Requirements:

• Undergraduate degree preferred; or combination of equivalent years of education and related work experience;
• Experience with financial education, counseling and coaching;
• High level of familiarity with U.S. credit and banking system and experience with personal budgeting, banking and credit counseling;
• Demonstrated ability to communicate well with people of varied backgrounds;
• High level of comfort, functioning and effectiveness in multi-cultural and multi-disciplinary teams;
• Excellent organizational skills with a high level of attention to detail and computer literacy;
• Strong written and verbal communication skills, including ability to make presentations;
• Ability to work independently, be a self-starter and manage multiple tasks;
• Fluency in English required. Proficiency in a refugee language an asset.
• Valid driver’s license and access to a personal, insured vehicle to travel regularly throughout the service delivery area.

Working Environment:

• A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.
• May require occasional weekend and/or evening work.

Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: The IRC offers a comprehensive and highly competitive set of benefits. All US employees are eligible for sick time, a 403b retirement savings plans: up to 4.5% immediately vested matching contribution, plus an 3-7% additional IRC contribution, and an Employee Assistance Program which is available to our staff and their families to support in times of crisis and mental health struggles.

In addition, full-time employees are eligible for 10 US paid holidays, 20-25 paid time off days, disability & life insurance, medical, dental, and vision insurance (employee contribution starting at $135, $7, and $5 per month respectively) and FSA for healthcare, childcare, and commuter costs. Part-time employees are eligible for a proportionate amount of paid time off. These additional benefits apply to employees who work at least 6 months within a 12 month time period.