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Financial Operations Assistant

University of Derby

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Job details

Department

Finance

Responsible to

Bank Transmissions Team Leader

Location

Kedleston Road, Derby Campus

Salary

£23,343 to £25,143 per annum
(for exceptional performers, there is scope for further progression up to £28,914 per annum)

Closing date

Sunday 3 March 2024

Contract type

Permanent

Post type

Full-time

Reference

0042-24

About the role

Do you have considerable and recent experience of working in a Finance Office? Do you have excellent customer service skills and great attention to detail? Our Finance department are seeking a Financial Operations Assistant to join the team. 

Working closely with the Bank Transmissions Team Leader you will ensure that an effective, customer focused and responsive service is provided for both internal and external customers. You will be goal focused, driven by attention to detail and accuracy, be able to multitask along with providing an excellent customer service to all stakeholders.  

If you think you have the skills and experience we’re looking for, we look forward to hearing from you. 

For further information and informal enquiries regarding the role, please contact Bank Transmissions Team Leader, Susan Herriman via [email protected]

For enquiries regarding your application and for sponsorship eligibility, please contact the recruitment team via [email protected]

Principal accountabilities

  • Deliver the day-to-day operation of the Bank Transmissions office to achieve internal and external targets and deadlines. Ensure a high degree of assurance in the integrity of our operations by ensuring all actions and decisions are transparent.
  • Ensure the accurate and timely posting of income and transmission of outgoing payments and reconciliation of card payments.
  • Liaise with the Bank over operational issues and monitoring of bank accounts.
  • To ensure policies and procedures are documented, acted upon and support both the Financial Regulations and the Finance Department in the achievement of its goals.
  • To assist with initiatives in the department that involve a required change in process or procedure. Deliver future proof outcomes by thinking ahead and anticipating future needs and challenges.
  • On occasion support other areas of Financial Operations for example Income team and Accounts Payable.
  • Support high profile events such as enrolment, welcome day, and Awards Ceremonies to ensure their smooth operation in accordance with the Financial Regulations.
  • Ensure an inherent customer service ethos within self and team. Champion a continuous improvement in service delivery to raise the profile of the team.
  • Gain co-operation and support from peers in colleges and departments to improve the service.
  • Challenge internal systems and procedures that don’t focus on customer needs.
  • Attend forums, workshops and informative events throughout the year and maintain awareness of organisational change in support of the University values and behaviours.
  • Be knowledgeable of cashbook processes, BACs transmission and bank reconciliation and understand the impact the transactions and processes have on other areas within the Finance Department e.g. Treasury, Accounts Payable, Accounts Receivable and General Ledger.
  • Ensure that timely and accurate information is available to support effective decision making i.e. cashbooks up to date, all nominal entries posted and failed transmissions recorded.
  • Adopt a forward-thinking approach by identifying and reporting any risks to the Bank Transmissions Team Leader.
  • Seek and adopt best practice, maintain a high level of accuracy in all outputs and provide a flexible approach to delivering deadlines.
  • Work with influence across the University by developing and sustaining relationships.
  • Be fully aware of your health and safety responsibilities.
  • Promote and exemplify the University’s values.
  • Promote agility and collaboration across teams you may be required to carry out other duties or projects consistent with the level of this post. To continue personal and professional development under the support and guidance of the Bank Transmissions Team Leader and senior finance colleagues.

    • Person specification
    Essential Criteria
    Qualifications

    • GCSE Maths and English Grade C or above.

    Experience

    • Experience of input into Financial Ledgers.
    • 2 Years recent experience of working in a Finance Office.
    • Understand impact of bank transmission transactions & processes on other areas within Finance e.g. Treasury, AP, AR, GL.

    Skills, knowledge & abilities

    • Resilient, proactive and adaptable to change.
    • Ability to deliver to tight deadlines in a demanding environment.
    • Drive and determination for excellence.
    • Accuracy and attention to detail.
    • Proven ability to liaise and negotiate with customers.
    • Proven ability to prioritise workloads.
    • Sound digital skills.
    • Excellent communication skills with the ability to persuade, influence and engage.

    Business requirements

    • Ability to work autonomously and as part of a team.
    • Ability and commitment to occasionally work additional hours, to include evenings and sometimes weekends to meet deadlines as appropriate.

    Benefits

    As well as competitive pay scales, we offer generous holiday entitlement. We also offer opportunities for further salary progression based on performance, and the opportunity to join a contributory pension scheme.

    Find out more about pay and benefitsFind out more about pay and benefits

    How to apply

    You can apply by submitting an online application. Once you have signed in or registered with us you will be able to begin your application. If you are creating an account for the first time, please ensure you provide an email address that you access regularly as this will be our main means of contacting you regarding your application.

    • Apply online Apply online
    • Continue application Continue application
    • Advice on completing your applicationAdvice on completing your application

    If you require any assistance, including the provision of any documentation in an alternative format, please contact the Recruitment team at [email protected] .

    Please note all applications must be submitted online by Midnight GMT on the closing date of the vacancy.

    Important information

    Please note that unfortunately, this role will not attract sufficient points to obtain a sponsored Skilled Worker visa under the UK Visas & Immigration points based immigration system; however, applications are welcome from candidates who do not currently have the right to work in the UK, but who would be eligible to obtain a valid visa via another route..

    Please consult the Home office website for further information.

    Equity, diversity and inclusion

    The University of Derby is committed to promoting equity, diversity and inclusion. However you identify, we actively celebrate the knowledge, experience and talents each person brings. Our students come from a wide range of backgrounds; therefore we are particularly interested to hear from applicants who will help our leaders and teams be more reflective of our student population.

    A university that celebrates youA university that celebrates you

    Further details

    Download Financial Operations Assistant job descriptionDownload Financial Operations Assistant job description

    Why join Derby?

    Challenging, interesting and constantly changing, the University of Derby is an extraordinary place to learn and an incredibly rewarding place to work.

    Find out more about working at the UniversityFind out more about working at the University

    We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.

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