Financial Services Coordinator, Executive Education

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Position Summary:

Florida Atlantic University is seeking a Financial Services Coordinator, Executive Education – Boca Raton, FL.

The FAU College of Business is one of the largest AACSB-accredited colleges of business in the United States with more than 8,500 students. The college has six departments and an impressive offering of degree programs at both the undergraduate and graduate levels (including Ph.D.) as well as many online, executive, and certificate programs. The College of Business was named one of the 2011 “Best Business Schools” by The Princeton Review as well as one of America’s “Top 50 Business Schools for Entrepreneurs” and “Top 25 Online Business Programs” by U.S. News and World Report. The FAU Sports Management MBA is ranked in the “Top 10 Worldwide” by Sport Business International. For more information about the FAU College of Business, please visit http://business.fau.edu .

This position is fully focused on managing the financial services process for the graduate programs offered through the Executive Education Department in the College of Business. This position will ensure all programmatic functions are within guidelines and regulations. The position will work in collaboration with the Financial Aid and Controller’s office staff to create and implement “best practices” related to all student financial service activities in addition to Preparing Student Accounts reconciliation. The Financial Services coordinator will also Develop and maintain policy and procedures for proper handling of required documents needed to comply with federal, state, and institutional student account and financial aid guidelines maintaining students’ account records with accuracy. 

Summary of Responsibilities:

• Manage the Financial aid and Tuition payments for the Executive Master of Accounting and Taxation students.

• Act as the liaison between Executive Education and Financial Aid to submit various forms and documents as requested by the Financial Aid department.

• Set agendas and scheduled tasks for the Financial Services team to accomplish certain goals within specific timeframes within the semester to best serve the students.  This includes but is not limited to reaching out to students for missing documents, discussing financial aid status loan acceptance, etc.

• Facilitate resolutions to student issues identified by the Financial Services team.

• Train and assist Financial Services staff members in their job functions and responsibilities.

• Manage and work directly with the financial services team to resolve student issues related to financial aid, drops, collections and AR Holds.

• Assist the Corporate Billing Coordinator with the billing and invoice process every semester.

• Audit all Corporate sponsored partners’ payment vouchers submitted to make sure the discounted tuition rate was properly applied.

• Manage the Financial aid and Tuition payments for the Executive Master of Accounting and Taxation students.

• Post late fees to delinquent accounts to incentivize future on-time payments.

• Coordinate with the Controller’s Office to ensure delinquent accounts are sent to collection agencies.

• Compile financial reports and reconcile semester tuition generated, payments collected and outstanding balance per program.

• Prepare various reports for the Assistant Dean, Program Director, and Assistant Director of Executive Education, including but not limited to registration reports, Collection reports, and recognized revenue reports.

• Produce academic calendars for various Executive Education programs each academic year.

• Provide general office support if requested in other areas.

• Other job-duties as assigned.

FAU Benefits and Perks

• If Benefits & Perks are important to you, then FAU is the place to be! Working at FAU has its perks! In addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, FAU offers:

• Excellent benefit packages including Medical (PPO/HMO $50 per month single & $180 per month family), Dental, Vision, Life Insurance, Flexible Spending plans, Employee Assistance Program (EAP) and much more.

• State retirement options including tax-deferred annuities and Roth 403(b) plans.

• State employees Public Service Loan Forgiveness (PSLF) program – https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service .

• Flexible work arrangement plans – https://www.fau.edu/hr/employee_relations/flexwork.php .

• Sick Leave Pool Program.

• Paid time off (eligible employees) including vacation and sick leave, 1 personal day, 9 paid holidays, and paid winter break (at President’s discretion).

• Paid Community Engagement Volunteer Service Day – https://www.fau.edu/hr/documents/community-engagement-volunteer-leave4-2015.pdf .

• Employee Educational Scholarship Program (EESP) for eligible Staff/Faculty – Tuition assistance after 6 months of full-time employment. For in-unit faculty, the EESP program may be extended to spouses and dependent children (eligibility rules apply).

For details on FAU’s amazing offers visit us at https://www.fau.edu/hr/benefits/index.php

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Minimum Qualifications:

Master’s degree from an accredited institution in an appropriate area of specialization; or a bachelor’s degree from an accredited institution in an appropriate area of specialization and two years of appropriate experience required.
Preferred Qualifications/Skills:
Bachelor’s degree with 5 years of appropriate experience.
Experience working with student accounts, financial aid, bursars’ office, and tuition payments, and/or adults in an educational environment.
Excellent verbal and written communication skills.
Effective problem-solving, creative-thinking abilities.
Self-motivated, task-oriented.
Customer service orientation and negotiation skills.
Highly adaptable.
Confident public speaking and presenting.
Ability to connect with a diverse group of individuals.
Knowledge of Banner, Workday, VIP, CRM system and Adobe.
Collections, Third Party Billing, and Veterans Affairs.
Microsoft Office, with a heavy emphasis on Excel.
High degree of accuracy and attention to detail.

Salary:

$75,000 – $80,000 per year.
Exempt Administrative, Managerial, Professional (AMP)

College or Department:

COB: Executive Degree Programs

Location:

Boca Raton

Work Days and Hours:

Monday – Friday, 8 a.m. – 5 p.m. Some nights and weekends as needed.

Application Deadline:

2024-04-03

Special Instructions to Applicant:

APPLICATION DOCUMENTS REQUIRED:
Resume
OFFICIAL SEALED TRANSCRIPTS REQUIRED:
Final candidate will be required to have official, sealed transcripts and original NACES evaluation, if applicable, sent from their educational institution to Human Resources prior to the start of employment.
PRE-EMPLOYMENT SCREENINGS REQUIRED:
Selected candidates must successfully complete and pass all employment screenings prior to the start of employment. Employment screenings may include a criminal background check (level I and level II), motor vehicle check, credit check, reference checks, alcohol, and drug screening check.
REQUEST FOR ACCOMODATIONS:
Individuals with disabilities requiring accommodation, please call 561-297-3057. 711
As a Hispanic-serving institution, Florida Atlantic University (FAU) is one of the most racially and ethnically diverse institutions in the Florida state university system. We are committed to recruiting and retaining talented faculty and staff. We embrace our shared responsibility to create and celebrate a welcoming and inclusive campus environment for all. Our community features excellent schools, a vibrant and safe community, and a sub-tropical climate conductive to year-round outdoor activities.