Fundraising Assistant – Digital & Content (GS-5) FT ECARO O/P Athens, Greece PN#128188

UNICEF ECARO is looking for a Fundraising Assistant reporting to the ECA Cluster Fundraising Manager. The incumbent will provide support to the Individual Giving Fundraising area for all countries within the Cluster, working in collaboration with the Digital Marketing Officer to continue increasing income mainly from individual pledge donors, but also cash donors through technical digital support on tracking, managing data and reporting, maintenance of main systems (landing pages, digital platforms, etc.) looking for performance optimization.

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do. Promoting the rights of every child is not just a job – it is a calling.
UNICEF is a place where careers are built: we offer our staff diverse opportunities for personal and professional development that will help them develop a fulfilling career while delivering on a rewarding mission. We pride ourselves on a culture that helps staff thrive, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, dedication.

The fundamental mission of UNICEF is to promote the rights of every child, everywhere, in everything the organization does — in programs, in advocacy and in operations. The equity strategy, emphasizing the most disadvantaged and excluded children and families, translates this commitment to children’s rights into action. For UNICEF, equity means that all children have an opportunity to survive, develop and reach their full potential, without discrimination, bias or favoritism. To the degree that any child has an unequal chance in life — in its social, political, economic, civic and cultural dimensions — her or his rights are violated.

There is growing evidence that investing in the health, education and protection of a society’s most disadvantaged citizens — addressing inequity — not only will give all children the opportunity to fulfill their potential but also will lead to sustained growth and stability of countries. This is why the focus on equity is so vital. It accelerates progress towards realizing the human rights of all children, which is the universal mandate of UNICEF, as outlined by the Convention on the Rights of the Child, while also supporting the equitable development of nations.

Job organizational context:

The Fundraising Assistant, at the GS5 level is a multi-country position, reporting to the ECA Cluster Fundraising Manager. The incumbent will provide support to the Individual Giving Fundraising area for all countries within the Cluster, working in collaboration with the Digital Marketing Officer to continue increasing income mainly from individual pledge donors, but also cash donors, through technical digital support on tracking, managing data and reporting, maintenance of main systems (landing pages, digital platforms, etc) looking for performance optimization.

Purpose for the job

Working with third party stakeholders (suppliers, consultancies, etc), internal Communication teams and a growing internal ECA Cluster team, the Fundraising Assistant will work in collaboration with the Digital Marketing Officer to ensure all planned digital campaigns are launched on time, elaborating donor centric content for creatives, landing pages, e-mail marketing, etc, ensuring tracking (UTMs, etc) is all set through systems and platforms to guarantee analysis and ongoing AB tests in order to optimize performance/conversion and, therefore, ensure income and donor base growth within ECA Cluster countries.

The position will be under the general supervision of the ECA Cluster Fundraising Manager and will work in close collaboration with the Digital team in PFP Geneva and COs under the Cluster.

How can you make a difference?

Under the supervision of the ECA Cluster Fundraising Manager, and in close liaison with Digital Marketing Officer, the incumbent will perform the following tasks:

1. Management of Data and Reporting

• GA integration
• Ensure UNICEF UTM guidelines are followed
• User experience analysis
• Payment rates monitoring, report and optimizations

2. Create, manage and ensure maintenance of donation platform(s)

• Ensure donation platforms/landing pages are integrated with UNICEF campaigns regarding content and tracking and UNICEF systems, ensuring data is being fully captured onto CRM(s) and ensuring payments are going through different payment platforms
• Landing pages optimizations and performance analysis
• Promote AB testing to optimize conversion rates, average gifts, etc.

3. Creatives creation and support of Paid Media campaigns

• Support and liaise with Digital Marketing Officer to ensure the creation and launching of planned campaigns in a timely manner
• Track and monitor paid media performance, using data to support on fast and strategic decision regarding digital strategy
• Support and give guidance to agencies and suppliers to constantly improve digital performance
• Work in liaison with COs Communication teams to ensure launching of campaigns and approvals
• Work in liaison with PFP teams to ensure campaigns content are updated

4. Reporting and results accountability

• Provide recurring reporting on ongoing and ad-hoc test results
• Participate in the PSP and quarterly reports
• Provide administrative support to IG Fundraising area across the ECA Cluster

To qualify as an advocate for every child you will have…

The following minimum requirements:

• Education: 

– A Secondary education is required. Professional and/or university courses related to marketing, business administration or another relevant field are highly desirable.
• Work Experience: 

– A minimum of five (5) year of professional experience in Digital and experience in private sector fundraising are required, with progressively increasing responsibilities.

– Excellent knowledge of MS Office (MS Word and MS Excel, in particular) and office management software (ERP etc.)

– A systematic mindset and strong attention to detail

– Experience and ability with analysis and project management

– Ability to manage competing priorities and simultaneous tasks

– Excellent time management skills

• Language Requirements:

• Fluency in English oral and written skills
• Another language of the Cluster is an asset (Russian, Greek, Kazakh or Uzbek)

For every Child, you demonstrate…

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

The UNICEF competencies required for this post are…

(1) Builds and maintains partnerships (2) Demonstrates self-awareness and ethical awareness (3) Drive to achieve results for impact (4) Innovates and embraces change (5) Manages ambiguity and complexity (6) Thinks and acts strategically (7) Works collaboratively with others

Familiarize yourself with our competency framework and its different levels.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks, and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority, and discrimination. UNICEF is committed to promoting the protection and safeguarding of all children. All selected candidates will undergo rigorous reference and background checks and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

UNICEF appointments are subject to medical clearance.  Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.

Remarks:

As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Additional information about working for UNICEF can be found here.