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Fundraising Assistants

United Nations Children's Fund

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Job Description

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Description

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The Fundraising Assistant, at the GS5 level is a multi-country position, reporting to the ECA Cluster Fundraising Manager. The incumbent will provide support to the Individual Giving Fundraising area for all countries within the Cluster, working in collaboration with the Digital Marketing Officer to continue increasing income mainly from individual pledge donors, but also cash donors, through technical digital support on tracking, managing data and reporting, maintenance of main systems (landing pages, digital platforms, etc.) looking for performance optimization. 
Under the supervision of the ECA Cluster Fundraising Manager, and in close liaison with Digital Marketing Officer, the Fundraising Assistant is expected to perform the following tasks:
Management of Data and Reporting:
  • GA integration
  • Ensure UNICEF UTM guidelines are followed
  • User experience analysis
  • Payment rates monitoring, report and optimizations
Create, manage and ensure maintenance of donation platform(s):
  • Ensure donation platforms/landing pages are integrated with UNICEF campaigns regarding content and tracking and UNICEF systems, ensuring data is being fully captured onto CRM(s) and ensuring payments are going through different payment platforms
  • Landing pages optimizations and performance analysis
Promote AB testing to optimize conversion rates, average gifts, etc.
Creatives creation and support of Paid Media campaigns:
  • Support and liaise with Digital Marketing Officer to ensure the creation and launching of planned campaigns in a timely manner
  • Track and monitor paid media performance, using data to support on fast and strategic decision regarding digital strategy
  • Support and give guidance to agencies and suppliers to constantly improve digital performance
  • Work in liaison with COs Communication teams to ensure launching of campaigns and approvals
  • Work in liaison with PFP teams to ensure campaigns content are updated
Reporting and results accountability:
  • Provide recurring reporting on ongoing and ad-hoc test results
  • Participate in the PSP and quarterly reports
  • Provide administrative support to IG Fundraising area across the ECA Cluster
To qualify as an advocate for every child you will have…
Education:
  • Completion of secondary education (i.e. High School Diploma) is required, preferably supplemented by technical or university courses related to marketing, business administration, or another relevant technical field.
Experience:
  • A minimum of five years of prior administrative work experience in private sector fundraising is required. Prior hands on experience in Digital & Content Marketing as related to fundraising is required. Excellent knowledge of MS Office (MS Word and MS Excel, in particular) and office management software (ERP etc.) A systematic mindset and strong attention to detail. Experience and ability with analysis and project management. Ability to manage competing priorities and simultaneous tasks. Excellent time management skills.
Language Requirements:
  • Proficiency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or language of the local duty station is an asset.

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