Job description
- Full-time permanent role, Sydney CBD (2000) based, hybrid work environment on offer.
- Utilise people and change management skills to leverage existing (and eventually, new!) database processes to deliver on organisational goals.
- Work with – and learn, from a caring, passionate and supportive leadership team.
About the role
You will focus on displaying exemplary leadership values as you lead a team through BAU operations, in addition to upcoming change and transformation, supporting an upcoming CRM Implementation project led by a project team.
Effective collaboration, and strong communication with the fundraising divisions will be key to understanding fundraising needs and ensuring the system delivers best value to stakeholders.
- Manage, coach and motivate the Donor Database team, leading them effectively through change while also encouraging best practise in daily processes and operations to align with organisational goals.
- Provide support to an upcoming CRM implementation project (led by a dedicated project team) – gaining exposure across CRM roadmap implementation, working with key stakeholders to create adoption strategies, as well as supporting creation of design documents, and testing and more.
- Support training, such as developing materials and organising workshops – ensuring procedures also support best practice data governance/data privacy regulations.
- Be the internal business lead for the existing, and new CRM, advising and communicating across teams to enhance CRM functionality/processes, advocating for best practice design – as well as managing enhancements and fixes as part of the BAU.
Essential Requirements
In addition to technical database management expertise and experience within the for-purpose sector, leadership experience (managing more than one direct report) and being able to lead a team effectively through BAU and transformational change will be critical for this role.
- Robust experience managing large-scale database systems and operations, and experience contributing to CRM implementation projects.
- A strong understanding of fundraising databases and processes, with proven success in enhancing fundraising or marketing efforts through system/technology management.
- Exceptional written and verbal communication skills, able to translate and effectively facilitate communications between technical and non-technical stakeholders.
- A solutions-focused mindset when approaching problems or issues to be resolved and high-level project and time management skills.
How to Apply
To be considered for this position please apply now with your resume directly through the advertisement. If you have any further questions, please contact Diana Linde at [email protected] using the subject line: Fundraising Database Manager enquiry via EthicalJobs.
Applications will be assessed as they are received.
At Beaumont People we believe a diverse workplace is a happy workplace, and we love working with organisations that feel the same way. We encourage applications from people of all different backgrounds, including Aboriginal and Torres Strait Islander peoples, people from CALD backgrounds and people with disabilities.
We do not discriminate on the basis of race, religion, sexual orientation, gender identity, national origin, age, disability, marital or parental status. Should you require a reasonable accommodation to be made for your application to be assessed we would be more than happy to discuss how that can be arranged.