Fundraising Specialist (Individual Donors Manager), (P3), Kuala Lumpur, Malaysia,#126699

The United Nations Children’s Fund (UNICEF) in Malaysia is on the lookout for a charismatic and results-driven Fundraising Specialist (Individual Donors Manager) to join our vibrant team in Kuala Lumpur, Malaysia. If you are passionate about children’s rights and have a strong background in individual giving fundraising and donor engagement, we encourage you to apply and be a part of our mission to ensure every child’s right to a happy and healthy childhood.  

About UNICEF

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, a champion

Your role will enable this life-saving and critical work in the most direct way: by raising money that lets us help the most difficult to reach.   This role is an opportunity to take UNICEF’s fundraising to the next level.

UNICEF is looking for an experienced and results driven Individual Donor Manager to support Malaysia’s Country Office to increase revenues and make an impact on children’s lives in Malaysia and around the world. You will be leading the Individual Giving team in Malaysia, a highly committed and performance-driven team responsible for overseeing an amazing fundraising program that delivers over 24M USD of income every year.

To learn about UNICEF in Malaysia click here: About us tendersglobal.net UNICEF Malaysia

How can you make a difference?

In this role you will lead Individual Giving.  UNICEF gets support through regular donations, cash appeals and legacies using various channels and methods including digital, face-to-face, telemarketing and mass media.  Your role will be to lead this team which consists of Acquisition, Donor Love, Digital and New Products & Innovation.

Key activities:

• Provide strong leadership and strategic guidance to the Malaysia Country Office (MCO) in all areas of private sector fundraising from individual donors and manage, coach, develop and lead the teams to ensure delivery of the results.
• Develop robust and ambitious income and expenditure budgets (including global investment funds) and clear action plans to ensure delivery on, or ahead of, target.
• Strengthen support/operational systems and mechanisms that underpin the delivery of UNICEF’s strategic objectives for individual fundraising – for example, maximizing the potential of the Salesforce donor management system.
• Manage and develop professional relationships with suppliers and partners including but not limited to donor recruitment, donor management and retention, call centers, hiring and managing fundraising consultants, digital marketing, TV production and media buying.
• Coordinate the development of creative, generating, engaging, and inspiring fundraising materials for every channel within the Individual Giving remit

To qualify as an advocate for every child you will have…

Experience

• Minimum 5 years of relevant and progressively responsible professional work experience in managing an individual donor fundraising programme together with a proven track record in driving income growth.
• Significant experience in managing teams to deliver on financial outcomes.
• Experience in commercial direct marketing and in communication an asset.
• Familiarity with various individual fundraising/ marketing techniques; experience in dealing with suppliers and external agencies.
• Experience of working in international organizations with a global presence is an asset.  Knowledge of, and experience in, the Malaysia market is an advantage, as is knowledge of, and experience in, other economies in the Asia Region.
• Previous relevant managerial experience in individual giving is essential.

Education

Advanced university degree in Business Administration, Marketing, Communications, Fundraising, or a related field.

Languages

Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an asset

For every Child, you demonstrate…

UNICEF’s values of Care, Respect, Integrity, Trust, Accountability and Sustainability (CRITAS) and core competencies in Communication, Working with People and Drive for Results.

Core Competencies (For Staff with Supervisory Responsibilities) 

Nurtures, Leads and Manages People (2)

Demonstrates Self Awareness and Ethical Awareness (2)

Works Collaboratively with others (2)

Builds and Maintains Partnerships (2)

Innovates and Embraces Change (2)

Thinks and Acts Strategically (2)

Drive to achieve impactful results (2)

Manages ambiguity and complexity (2)

Click here to learn more about UNICEF’s values and competencies.

What we offer you:

• A meaningful role where you can impact the lives of children
• A collaborative supportive organization where you will learn and grow
• A wide range of benefits to our staff, including paid parental leave, health insurance, pension, relocation expenses and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.
• Click here to learn more about UNICEF’s compensation and benefits.

Remarks:

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service. This vacancy in the International Professional category, therefore it is not open to nationals of the country where the role is based. For other UNICEF vacancies please click here.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

UNICEF appointments are subject to medical clearance.  Issuance of a visa by the host country of the duty station, which will be facilitated by UNICEF, is required for IP positions. Appointments are also subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

Only shortlisted candidates will be contacted and advanced to the next stage of the selection process.