Job Title: Gaza Emergency Supply Chain Manager in Egypt
Reports to: Egypt Head of Operations
Department: Operations
Salary Grade: 10
Base Location: Cairo
About CRS
Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.
Background
The CRS Egypt country program began in 1956 at the invitation of the Egyptian president Nasser by providing relief assistance to the victims of the Suez War. Over the following few decades, CRS Egypt moved from large-scale food relief to long-term poverty alleviation and development programs. CRS Egypt works in a wide variety of areas within the development field.
Currently, CRS Egypt has three main programs: Education Assistance program, Livelihoods Program for refugee support, and local partnership. Additional programming includes Emergency Preparedness and Response projects that arise as needed. The Operations department, supported by a regional Management Quality unit, ensures the country program develops and maintains the highest level of operational standards.
With the onset of the humanitarian emergency situation in Gaza since October 2023, CRS established a humanitarian hub in Egypt to provide cross-border humanitarian aid to affected population in Gaza. Such assistance includes the provision of humanitarian aid supplies in addition to facilitating the travel of CRS staff into Gaza to support the team there.
For further information about CRS, please visit: www.crs.org.
Job Summary
The Gaza Emergency Supply Chain Manager in Egypt will lead and provide oversight to the planning, management, and technical and operational support to CRS humanitarian supply chain into Gaza from Egypt – including procurement, transportation, warehousing and commodity accounting – to ensure effective and efficient delivery of goods to those impacted by the war in Gaza. Under the supervision of the Head of Operations in Egypt and in close coordination with the Supply Chain and program staff in CRS/JWBG, The Gaza Emergency Supply Chain Manager, will anticipate and manage supply chain needs and challenges, and introduce improvement solutions to scale-up CRS humanitarian response while managing risks and upholding stewardship, integrity, transparency, and accountability principles.
Roles and Key Responsibilities
- In close collaboration with JWBG Emergency Coordinator, work with GSCM and external partners to manage the pipeline and supply chain from Egypt into Gaza as well as coordinate international procurements and freight forwarding.
- Guide and support the team managing procurement in Egypt in the determination of procurement and logistics service requirements from JWBG, desired specifications and delivery schedules, and how sourcing strategies are defined, ensuring proper coordination and communication.
- Lead the design and implementation of a strategic sourcing and procurement process in Egypt to identify, assess, select, and contract suppliers that will deliver priority Humanitarian aid with a focus on speed, quality and the maximum value for money to the organization.
- Ensure accountability and transparency of all supply chain operations in compliance with CRS and donor regulations, international and local standards and requirements.
- Coordinate information flows surrounding supply chain from Egypt; ensuring the appropriate staff are informed and brought into strategic decisions.
- In collaboration with logistics and warehousing staff and strategic logistics structures, manage logistical infrastructure, storage facilities and transportation resources.
- Oversee inventory control and the management of comprehensive goods tracking and record keeping systems throughout the whole supply chain cycle, from time of request until time of delivery, with an eye on context appropriate commodity accounting practices. Ensure timely preparation and submission of various reports.
- Collaborate, coordinate and communicate with donors, INGO key sectoral working groups, the UN, and relevant local government on CRS Supply Chain from Egypt, keeping abreast of changing needs and opportunities on the ground, to develop synergies, and to identify opportunities for efficiencies and growth.
- Create and maintain the proper conditions for learning. Establish a safe environment for the sharing of ideas, solutions, and difficulties and the capacity to detect, analyze and respond quickly to small deficiencies. Provide capacity strengthening guidance, which includes cross-departmental learning.
Basic Qualifications
- Bachelor’s degree in supply chain, International Development, International Relations or relevant field. A Master’s degree in a related field is preferable.
- Minimum of 7 years work experience working in emergency contexts, with at least two years in a related function.
Reports to: Head of Operations in Egypt.
Supervisory responsibilities: 3-4 procurement, logistics, and warehousing officer/manager staff in Egypt.
Preferred Qualifications
- Master’s Degree in Supply Chain, International Development, International Relations or equivalent experience strongly preferred.
- Strong familiarity with CRS procurement policy and procedures, related donor compliance, and multi-national procurement pipeline management.
- Demonstrated ability to represent the organization at coordination meetings with donors, local government, UN, and other international NGOs.
Knowledge, Skills, and Abilities
- Strong knowledge of emergency guidelines and standards and procurement / supply chain best practices.
- Staff accompaniment and capacity strengthening experience and abilities that are conducive to a learning environment.
- Proficient in MS Office package (Excel, Word, PowerPoint, Visio) and information management systems. Experience with ERP systems is a plus.
- Proactive, resourceful, solutions-oriented and results-oriented
- Ability to work collaboratively
- Personal Accountability – Consistently takes responsibility for one’s own actions.
- Strong strategic, analytical and problem-solving skills, with ability to make sound judgment and decisions with limited or incomplete information and offer innovative solutions.
- Strong representation and relationship management abilities. Ability to relate to people at all levels internally and externally.
- Ability to work long hours in a fast-paced environment and juggle multiple priorities.
- Able to live in an environment where everyday comforts are not ready available.
- Ability to function well in a stressful environment, stay focused, and maintain sufficient work life balance with limited options for downtime activity.
Required Languages – Fluency in English, professional proficiency in Arabic a plus.
Travel – This position is based in Cairo with expected travel of up 25% within Egypt and 15% to Gaza and Jerusalem as needed.
Agency REDI Competencies (for all CRS Staff):
Agency competencies clarify expected behaviors and attitudes for all staff. When demonstrated, they create an engaging workplace, help staff achieve their best, and help CRS achieve agency goals. These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
- Acts with Integrity – Consistently models values aligned with CRS Guiding Principles and mission. Is considered honest.
- Builds and Maintains Trust – Shows consistency between words and actions.
- Collaborates with Others – Works effectively in intercultural and diverse teams.
- Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.
Agency Leadership Competencies:
- Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.
- Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.
- Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.
Key Working Relationships
Internal: Egypt Ops, Egypt Ops, Emergency Coordination in JWBG, , HRD TAs, GSCM
External: Logistics cluster, private sector, and partner organizations
***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.
Disclaimer: This job description is not an exhaustive list of the skills, effort, duties, and responsibilities associated with the position.
CRS’ talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.
CRS prioritizes candidates who are citizens/ permanent residents of the countries where we have CRS offices.
CRS is an Equal Opportunity Employer