GBV Case Worker (Female) – Qahtaniyah – (NWA-036)

Case Worker

Main Purpose

Provide appropriate and timely case management by assessing the needs of individuals with protection concerns, developing and implementing tailored case plans based on needs and ensuring appropriate follow-up while creating a climate of trust and care.

Reporting to:

Hierarchical: Case Worker Team Leader (Case Manager)

Functional: Case Worker Team Leader (Case Manager)

Tasks

• Conduct intake interviews with individuals identified by the team during outreach work or referred by other agencies, and open a case if vulnerability criteria are met
• Carry out comprehensive assessments for each client after receiving their consent and consider emotional, behavioural and social factors that affect their psychosocial well-being as well as protection and risk factors
• Conduct home visits to assess clients’ living conditions when necessary
• Develop a tailored case plan with the client, based on needs identified during the assessment
• Refer clients to appropriate services and when necessary accompany them to different service providers
• Provide continuous basic emotional support and counselling through regular follow-up meetings, establishing a relationship built on trust respecting confidentiality protocols
• Document cases on the internal case management platform or GBVIMS and ensure that any progress on action plan and any significant change in client’s psychosocial well-being and overall situation is timely and duly recorded
• Ensure proper and safe filing and archiving of case management files to maintain data confidentiality
• Close cases when objectives in the case plan are met and no further needs are identified
• Carry out all tasks respecting key protection principles, including but not limited to: do no harm, non-discrimination, confidentiality, accountability and need-to-know principles
• Participate in internal case management meetings and bring to immediate attention any case of special/emergency needs to the Case Worker Team Leader (Case Manager)
• Ensure good relationships and coordination with the main service providers in the area of intervention to improve identification of persons with specific needs for prompt referral, follow up and information sharing
• Identify and report gaps in the availability and quality of services provision for clients in the target areas

Requirements

Education

• University degree in a related field e.g. Social Work, Psychology or equivalent is an asset.

Professional experience

• 2 year of relevant work experience

Professional requirements

• Essential computer literacy (word, excel and internet)

Personal requirements

• Respect and non-discriminatory attitude, empathy
• Interpersonal and communication skills
• Reporting skills
• Capacity to work under pressure

Languages 

• Fluent in Arabic and Kurdish (Badini or Kurmanji)

INTERSOS is an equal opportunity employer and reserves the right for everyone to apply to its vacancies without any discrimination.

INTERSOS is committed to achieving workforce diversity in terms of gender, nationality, and culture. Individuals from minority groups, indigenous groups, and persons with disabilities are equally encouraged to apply.

Kindly note that:

• Only short-listed candidates will be contacted.
• Your resume must be uploaded in PDF format.
• INTERSOS is reviewing applications on a rolling basis, and we reserve the right to close the vacancy before the mentioned closing date.
• The preference will be given to qualified candidates from the recruitment area.

إنترسوس تتمتع بتكافؤ الفرص وتحتفظ بالحق للجميع في التقدم للوظائف الشاغرة دون أي تمييز.

إنترسوس ملتزمة بتحقيق تنوع في قوى العمل من حيث الجنس، والجنسية، والثقافة. نشجع الأفراد من الجماعات الأقلية، والجماعات الأصلية، وأصحاب ذوي الاحتياجات الخاصة على التقدم بطلباتهم للتوظيف مع انترسوس .

للمهتمين والذين يستوفون المعايير المطلوبة ، يرجى النقر هنا للتقديم.

لطفا لاحظ ذلك:

• سيتم الاتصال فقط لمن يكون ضمن قائمة المرشحين المختصرة.
• يجب تحميل سيرتك الذاتية بصيغة
• تقوم انترسوس بمراجعة التقديمات بصورة دورية ، ونحتفظ بالحق في إغلاق الوظيفة الشاغرة قبل تاريخ الإغلاق المذكور في حال ايجاد الشخص المناسب.
• سيتم إعطاء الأفضلية للمرشحين المؤهلين من سكان المنطقة