HDCC Support Officer

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Description

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• Act as the unit’s primary focal point for coordinating and leading the organization of regional meetings, events and training workshops in alignment with IFRC systems and procedures.
• Ensure an efficient communication flow within the HDCC unit by arranging meetings, taking minutes, drafting responses, and managing enquiries.
• Provide direct support to different thematic teams within the HDCC unit, particularly during exceptionally busy periods. This may involve assuming key responsibilities related to specific projects/events.
• As guided by the regional head of HDCC, facilitate and troubleshoot the thematic annual planning exercise with clear and agreed milestones and deliverables.
• Act as the focal point to lead the coordination of proposals development by the relevant thematic leads in the unit.
• act as the key focal point of coordinating the financial and planning processes for the HDCC unit by assisting the project managers/budget holders in creating, planning and forecasting the units’ budgets throughout the year.
• Collaborate with the IFRC MENA regional office admin and finance units to ensure timely and effective delivery of services in line with the unit’s plans and priorities.
• Support the regional head of HDCC in developing and implementing of the “One HDCC team approach.
• diary management, travel planning, and preparing presentations for internal and external audiences.

• Lead the collection, cleaning, and consolidation of information and relevant data from various team members for reporting and monitoring purposes. This will include proactive steps for the timely delivery of the expected results.
• develop and maintain a regional digitized training database in collaboration with regional thematic networks and focal points.
• maintain an efficient filing system and ensure that this is consistent with the system(s) employed elsewhere in the IFRC.
• act as the lead responsible “Champion” so the HDCC unit’s information on IFRC Teams and SharePoint sites is kept up-to-date.
• Maintain and update programmatic performance management records for the unit (e.g. risk register and KPIs).
• Coordinate the translation and proofreading of technical materials within the unit and with the admin unit.
• Coordinate the monitoring and reporting under the thematic implementation plans to ensure adherence to approved targets and timelines.
• Act as an HDCC “champion” to accurately maintain the stored data and information, providing support to colleagues across the unit, assisting with training, guidance and support and being responsible for highlighting any issues that may arise when accessing Teams and SharePoint sites and to proactively make suggestions for any improvements/enhancements.

• Proactively facilitate internal and inter-unit communication, providing support to unit members in line with the agreed plans and targets.
• Build effective working relationships with other units, teams, and personnel within the regional office, delegations and the broader RC/RC Movement.
• Coordinate and lead on specific projects, including joint initiatives with the movement and other partners in the region.

• develop and maintain an inventory of HDCC technical capacity-building resources in support of MENA national societies.
• Manage an inventory of assets and equipment related to the unit, including rapid response mechanism equipment.

• Prepare specific thematic research and discussion papers.
• Develop and maintain the unit presentation and promotional materials ensuring that these are frequently updated and relevant to targeted audiences.
• Maintain up-to-date visuals and infographics in collaboration with IM and communications units.

• Undertake any other work-related duties and responsibilities assigned by the line manager.

• Bachelor’s degree in administration management, Humanitarian Affairs or any other related field (degree level or equivalent); Master’s degree is a plus. – Required

• 5 years of work experience in business management, project management, coordination, or related similar roles. -Required
• Solid professional experience in relation to project management including essential finance and administrative parts and events planning as well. -Required
• Experiencing in compiling programme documents; including proposals, logframes and reports – -Required
• Experience in project planning, monitoring, evaluation and reporting -Required
• Experience in RC/RC Movement -Preferred

• Strong communication skills, including ability to prepare and present concise verbal and written operational reports, briefings, updates and other relevant documentation – Required
• Solid skills to work collaboratively with diverse teams and external partners.- Required
• Proficiency in data management and digital tools. – Required
• Professional knowledge about budgets and financial reporting – Required
• Good time management skills and ability to establish priorities, and to plan, coordinate and monitor work plans – Required
• Proactiveness and strong personal initiative and willingness to accept responsibilities and new tasks – Required
• Excellent relationship building skills and willingness to be a team player – Required
• Sufficient IT skills at least use of Microsoft office applications (word, excel, powerpoints, Teams, Forms) – Required

• Fluently spoken and written English and Arabic – Required
• Fluently spoken and written French n by HR) – Preferred

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