Head Facilities Management

The General Support Services (GSS) plays a crucial role in ensuring the efficient functioning of the Organisation by providing smooth logistical and operational support. It assists with asset and property management, inventory control, supplies, travel, shipping and transportation, fleet management, visas and travel documents, insurance, catering services, mail services, cleaning services and contract management with external service providers.

Main Responsibilities:

The Head of the Facilities Management Section (H/FMS) reports to the Director of Administration and leads the Facilities Management Section, comprising five fixed-term staff, including the H/FMS position itself. The H/FMS oversees all aspects of building management for OPCW-owned and leased premises in The Hague, including The Centre for Chemistry and Technology (CCT) and the leased OPCW Headquarters Main Building.

Key responsibilities include: 

• Managing utilities, maintenance services, furnishings and space allocation.
• Managing the Facilities Management Section with its team and budget.
• Initiating and managing renovations, upgrades, and refurbishments to ensure facilities align with modern standards for safety, security, ergonomics, and collaboration.
• Acting as the primary liaison with Secretariat counterparts, suppliers, contractors, Dutch authorities and landlord on facilities management and infrastructure services issues.

Key Functions:

Facilities Management: 

• Supervises and ensure the smooth operation of facilities management services.
• Manages teams and processes to deliver client-oriented services that meet high organisational standards for effectiveness and efficiency.
• Manages the maintenance and operations of OPCW facilities’ technical support systems, including Building Management Systems (BMS) and HVAC air handling systems of the state-of-the-art laboratories at the Centre for Chemistry and Technology (CCT), electrical installations, plumbing, and security systems.
• Provides technical advice related to OPCW premises and infrastructure projects.
• Develops and implements energy-saving and sustainability initiatives.
• Explores innovative technologies to enhance cost efficiency and environmental performance.

Project Management: 

• Develops plans and explores the feasibility of improving the facilities to create a more secure, safe, attractive and efficient work environment for all staff.
• Defines requirements and leads construction, renovation, and refurbishment projects.
• Prepares design proposals and cost estimates for infrastructure projects.
• Ensures projects are technically feasible, align with budgetary and resource constraints and are in line with local construction rules and regulations.

Budget and Procurement: 

• Manages budgets, planning, and implementation of maintenance and infrastructure projects.
• Prepares tender specifications, evaluate submissions, and monitor contractor performance for service delivery.
• Supports the Director of Administration in biennial budget preparations and updates.

Leadership and Stakeholder Engagement: 

• Provides leadership and direction for a team of five fixed-term staff.
• Builds and maintains relationships with local authorities, landlords, business park associations, and other key stakeholders.

Qualifications and Experience:

Education Essential:

• University degree in a related discipline, i.e. Real Estate/Facility Management, Engineering, Architecture, Business/Public Administration, Project Management or equivalent

Knowledge and Experience Essential: 

• A minimum of seven years of relevant experience in facilities management or in planning and implementing technical projects for large buildings.

Desirable: 

• Experience with the Dutch facilities management environment.
• A minimum of five years of relevant experience in initiating and managing construction, renovation and/or office refurbishment projects.
• Experience negotiating lease contracts for office buildings.
• Previous work experience in international organisations.
• Experience in managing laboratories or other technical facilities with technical BMS and HVAC systems.
• Experience in dealing with local construction permit applications. 

Technical Functional Skills: 

• Extensive experience in facilities management and leading teams.
• Proven expertise in construction projects and technical installations for large buildings.
• Strong procurement and contract management skills.
• Knowledge of modern HVAC, BMS, plumbing, electricity and energy systems in tertiary buildings.
• Familiarity with safety policies and international standards for facility management.

Other Skills: 

• Leadership: Ability to guide and influence organisational strategies related to facilities.
• Results Focus: Proactively results-driven, with innovative problem-solving skills.
• Teamwork: ability to collaborate with others in cross-unit teams and to work effectively in diverse and multicultural work setting.
• Communication: Demonstrated ability to promote collaboration across different business units; ability to explain complex concepts in a simplified manner to a non-technical audience; demonstration of enthusiasm and creativity and innovation; ability to communicate with all levels of management and staff;
• Building Effective Relationships: Proven ability to build professional relationships to achieve shared results;
• Knowledge Sharing and Continuous Improvement: Open to new ideas and inquisitive in finding new solutions for improvements; shares own knowledge and builds partnerships for learning and knowledge sharing.
• Working knowledge of Dutch is considered a strong asset.

Languages:

• Fluency in English is essential and a good working knowledge of one of the other official languages (Arabic, Chinese, French, Russian, and Spanish) is desirable.

Source: https://opcw-career.talent-soft.com/job/job-head-facilities-management-p-4-_459.aspx