Head of Buildings Operations Unit

You will report to the Head of Workplace Solutions Division and will manage 6 staff members and the +/-120 external staff members (consultants and contractors). 

This role requires a high level of interaction with all EIB employees, including senior stakeholders, and external partners/providers. Strong negotiation skills, customer focus along with diplomacy and excellent interpersonal/communication skills are key for this role also due to portfolio of manage suppliers / contracts. 

Accountabilities:

• Contribute to the development of operational strategies and policies for building operations, technical maintenance, in addition to related quality and control activities
• Collaborate with the Head of Division to define and formalize clear objectives for the unit.
• Establish and manage resources and means necessary to achieve and the formulated objectives and implement workplans for activities and initiations in assigned functional area(s)
• Closely collaborate and report to the Budget and Vendor Management Division on cost and service provider performance; define and follow-up KPIs for services when relevant, measure performance against targets and continuously improve the quality and cost of the service
• Coordinate, supervise and execute key FM processes related to the overall operations of the unit to meet the functional and operational needs of the organisation and thereby contribute to the achievement of the EIB Group objectives
• Ensure that staff within the unit have the right competencies, objectives and motivation in order to realise the formulated strategy and policies
• Provide guidance to the team and supervise overall operation of the unit’s processes including scheduling, assignment and review of projects, intervening when necessary
• Ensure day-to-day operational management of the unit and act as back-up to other Heads of Unit in the Division when required

Qualifications:

• University degree (minimum an equivalent to a Bachelor) preferably in a subject related to Industrial or Engineering, or equivalent with particular expertise in building technology
• At least 8 years of professional experience in facility management, in charge of office building operations and maintenance activities
• Excellent technical knowledge in building operations and technical maintenance (HVAC, high-, mid- and low-voltage, security and multimedia systems among others)
• Ability to supervise teams of external service providers
• Experience in an international/public sector environment would be a significant advantage
• Good knowledge and experience of service contracts including procurement issues, knowledge of public procurement rules would be of advantage
• Good knowledge of EIB’s standard computer applications and office software
• Excellent command of written and spoken English complemented with a good command of French.

Source:  https://erecruitment.eib.org/psc/hr/EIBJOBS/CAREERS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=110058&PostingSeq=2&