Head of IT Change Events, Data & Automation (CEDA)

Job title:

Head of IT Change Events, Data & Automation (CEDA)

Company

Lloyds Banking Group

Job description

End Date Friday 19 July 2024Salary Range £130,671 – £153,730Flexible Working Options Hybrid Working, Job ShareJob Description Summary .Job DescriptionJOB TITLE: Head of IT Change Events, Data & Automation (CEDA)
SALARY:Outside London: £111,469-131,140 per annumLondon: £130,671-153,730 per annum
LOCATION: Halifax, Bristol, Edinburgh, Leeds, London and Manchester
HOURS: Full-time – 35 hours per week
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of the above office sitesABOUT THIS OPPORTUNITYAn exciting opportunity for a Head of IT to lead Change Events, Data Strategy and Automation across IT Service and Operations.The Head of IT CEDA at Lloyds Banking Group will be a visionary leader tasked with driving continuous improvement, innovation, and automation across IT Operations. This role is pivotal in enhancing service delivery through Change Events, Data Strategy, and Automation, ensuring high-quality, efficient, and positive outcomes for colleagues and customers.Duties and responsibilitiesWorking across the organisation you’ll have the following responsibilities:Leading the strategic direction for IT service delivery, focusing on Change Events, Data Strategy, and Automation.Overseeing the management of Change Events to minimize impact on services and operations.Driving the implementation of automation initiatives to streamline operations and improve service quality.Fostering a culture of continuous improvement, challenging the status quo and encouraging innovation within the team.Developing and executing a comprehensive Data Strategy to enhance decision-making and operational efficiency.Ensuring robust service management practices are in place, including risk management and compliance with regulatory obligations.Establishing and championing a collaborative culture built on trusting relationships to develop services in line with objectives that deliver great customer and colleague experiences.Working in close partnership with the Engineering community, operating proactively and influencing the continual improvement of the service offerings provided to the aligned business units.ABOUT USWe’re on an exciting journey and there couldn’t be a better time to join us. The investments we’re making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive.WHAT YOU’LL NEEDTechnicalExperience as a head of IT: Track record as a Head of IT leading Change Events, Data Strategy and Automation across IT Service and in a similarly sized organisation.Service Management Industry Standards, Regulations and Practices: An extensive, solid understanding of industry standards and practices.Risk Management: Experience in Technology Operational risk management.BehaviouralExceptional Communication Skills: Strong stakeholder management, and inter-personal skills with the ability to tailor your approach.Influence and Gravitas: Influential personality with the ability to empower and encourage and to articulate ideas and information with gravitas, securing executive level assurance and advocacy.Innovation skills: And you’re an innovator – actively and continuously evolving service, while remaining cost effective and in tune with industry developments.ABOUT WORKING FOR USOur focus is to ensure we’re inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.We also offer a wide-ranging benefits package, which includes:A generous pension contribution of up to 15%An annual bonus award, subject to Group performanceShare schemes including free sharesBenefits you can adapt to your lifestyle, such as discounted shopping30 days’ holiday, with bank holidays on topA range of wellbeing initiatives and generous parental leave policiesIf you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you!At Lloyds Banking Group, we’re driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you’ll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you’ll have many opportunities to learn, grow and develop.We keep your data safe. So, we’ll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We’ll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.We’re focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

Expected salary

£130671 – 153730 per year

Location

London

Job date

Sun, 30 Jun 2024 05:18:29 GMT

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