Head of Operations

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Description

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• Effectively manage the Area Managers and Commercial Contract Coordinator with an emphasis on excellence, promoting a culture of cooperation, learning, creativity and innovation.
• Ongoing development of team composition and structure to ensure that is fit for purpose, develop Job descriptions, follow up field staff related recruitment processes and orientation of staff.  Proactively seek to increase the numbers of national staff members in the field team and nationalisation of posts.
• Development of overall staff competence through leadership, training and coaching of technical and management key field staff
• Provide technical oversight to AM reporting responsibilities.

• Participate in country level strategic planning and contribute to the sustainable management of program growth with a continual eye to new program development that addresses displacements and meets the needs of beneficiaries
• In collaboration with DRC Head of Programme (HoP) lead the Somalia  annual programme portfolio analyses
• Foster synergies between program areas (integrated approach), support the strong integration of protection and gender throughout all humanitarian initiatives and ensure adherence to Sphere standards or any other international standards when relevant
• Facilitate assessment and rapid response in any humanitarian situation, with written report and recommendation to initiate and setup relevant emergency projects if a response is decided on
• Playing a key role in fundraising and donor contract management.

• Provide oversight, guidance and leadership to all aspects of programme development and implementation in Somalia, including ensuring timely reporting, compliance and quality utilizing routine monitoring and feedback into programme implementation
• Ensure effective and transparent budget follow up, planning and use of financial resources in compliance with DRC and donor policies and priorities and ensure use od program managent tools and real time BFU.
• Develop a close and productive working relationship with Area Offices and the technical team in coordination with the HoP to ensure that all aspects of programs are implemented to maximum affect and compliant with DRC and donor regulations.
• Effectively stay abreast of donor policies, procedures, rules and regulations

• In collaboration with HoP, ensure that all projects contribute to measuring impact and are in line with DRC’s country strategic plan
• Adopt an evidence-based approach that see the dissemination of lessons learned and best practices within DRC country and Regional teams, to donors and to other stakeholders when relevant in order to ensure synergetic programming and cross-program collaboration in Somalia and in the whole EAGL region

• As required represent DRC’s Somlaia programme to funders and potential donors
• Cultivate key relationships that enhance DRC’s visibility, credibility in Somalia with key government and other stakeholders
• Frequent travel for direct support to field sites, representation and identification of opportunities for organizational growth in the competence areas and coverage.
• Identify local NGOs/partners

• Striving for excellence: You focus on reaching results while ensuring an efficient process.
• Collaborating: You involve relevant parties and encourage feedback.
• Taking the lead: You take ownership and initiative while aiming for innovation.
• Communicating: You listen and speak effectively and honestly.
• Demonstrating integrity: You act in line with our vision and values.

• Minimum 8 years of progressively responsible experience in program management, leadership and design in countries of conflict or post-conflict,
• Master’s degree in International Development and/or Humanitarian Assistance, Project Management or any other related field
• Minimum 4 years of experience in managing complex emergency operations, including 2 years at country senior management level
• Demonstrated experience and skill in proposal development, budget development, program implementation, monitoring and evaluation
• Proven experience in effectively coordinating with National Governments, International and National NGO partners and a variety of working with and coordinating with a variety of donors and consortia including BHA, UNHCR, ECHO and OCHA.
• Preferably previous successful experience with DRC.
• Proven experience in managing integrated programs as well as capacity building.
• Fluency in spoken and written English required;
• Somali language skills preferred.

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