Head of Seniors Services – South Coast

At Uniting, we believe in taking real steps to make the world a better place. We work to inspire people, enliven communities, and confront injustice. Our focus is always on the people we serve, no matter where they are in their lives.

Our services are in the areas of aged care, disability, child and family, community services, and chaplaincy and we get involved in social justice and advocacy issues that impact the people we serve.

This exciting Senior Leadership role is responsible for leading the delivery of integrated, person-centred services to our aged care clients within the South Coast region, including home and community care, independent living, and residential aged care.

The primary focus is on ensuring the sustainable operation of Seniors Services as well as driving continuous growth in line with the strategic business plan and overarching service models.

You will play a key leadership role as a member of the Seniors Services directorate. As the Head of Seniors Services, will see you champion collaboration and ensure integration across the directorate, and Uniting more broadly, to deliver seamless and impactful end-to-end services with the client at the centre.

You’ll maintain a high standard of conduct and work performance based on Uniting’s values to promote our reputation with key internal and external stakeholders. You will work closely with your colleagues and leadership team to translate business strategies into relevant plans and actions that enable the provision of person-centred service delivery to clients.

As the Head of South Coast, you will:

• Lead a team of about 700 people with a residential aged care revenue budget of more than $100m, responsibility for a number of independent living villages and the growth of Home and Community Care.
• Define the priorities and outcomes for an integrated Seniors Services stream.
• Work with government and industry bodies to ensure services comply with all legislative requirements and are delivered to the standards required.
• Monitor trends and changes across the Aged Care industry and ensure that appropriate service development initiatives are developed and implemented accordingly.
• Track and forecast the operational performance against the business plan and take the lead in the development of solutions to proactively overcome business challenges.
• Lead the growth of a workplace culture centred around accountability, collaboration, sustainability, continuous improvement, and quality, person-centred care.
• Inform and contribute to capital projects to support the refurbishment and development of services as required.
• Travel between Uniting and community sites as required.

Who we are looking for:

• Bachelor qualification in a relevant business field or equivalent experience in a relevant health care or management field
• Solid and extensive experience in the Aged Care industry
• Demonstrated and proven experience managing large and complex services.
• Demonstrated experience in managing organisational change.
• Demonstrated passion for social change and contributing to an organisation of influence for the most vulnerable, at-risk, and disadvantaged members of the community.
• A people leader of diverse and inclusive teams
• Current and unrestricted Australian Drivers Licence for travel between Uniting and community sites

For all confidential enquiries, please contact Ann Espiritu via email at [email protected] using the subject line: Head of Seniors Services enquiry via EthicalJobs.

Position description:  Head of Seniors Services

What We Offer You

• A rewarding career with a leading human services organisation.
• Up to $18,550 NFP salary packaging available.
• Access to our U rewards program with exclusive discounts.
• Flexible work hours for work-life balance.
• Access to Fitness Passport – Live your best life.
• A supportive and inclusive and collaborative work environment.
• Opportunities for professional growth.
• Purchase of additional leave.

How to apply:

Send your CV and a brief cover letter highlighting why this role appeals to you – Applications reviewed upon receipt.

Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people. We also celebrate the diversity of ability, age, ethnicity, faith, sexual orientation, intersex variation, or gender identity and always welcome everyone exactly as they are.

Employment with Uniting is subject to satisfactory background checks which may include a national police check, reference checks, working with children checks, and NDIS checks.

Benefits of Working with Uniting

Uniting offers unique employee benefits, such as salary packaging and Uniting’s Employee Discount and Wellbeing program as part of working with Uniting.

To apply for this unique opportunity please attach a cover letter detailing WHY this role is for you along with your CV and click the “apply now” button!

Uniting is proud to be an EEO employer. Uniting supports an inclusive approach in the workplace. We celebrate our diversity and welcome staff regardless of ethnicity, faith, sexual orientation, gender identity, and lifestyle choices. Aboriginal and Torres Strait Islander people are encouraged to apply.