Head of Support – CARE Libya

Supervisor: Country Director

Contract duration: 1 Year

Position Summary:

The purpose of the Head of Support position is to ensure that all support functions (such Finance, HR & Admin and Logistics ) in the country office are providing high quality and efficient support programme implementation.

Responsibilities and tasks:

• Line management agement for support managers such as Finance, HR & Admin and Logistics (incl. ICT)
• Member of the Country Management Group (CMG)
• Compliance with and adherence to CARE policies, guidance and handbooks and donor/auditor requirements
• Facilitate the support function`s strategic input to the development of the Country Strategy and Plan of Action
• Provide input on operational support in proposal development, and to coordinate and align operational support with programme plans
• Responsible for ensuring quality support to project implementation.
• Produce the Master Support Budget, country level budgets, forecasts and BvAs, including assess and monitor costs and resource allocation needs
• Responsible for the strategic development of country structures, technical systems, human resource capacity and allocation
• Responsible for development of new country specific technical SOPs, guidelines and tools
• Responsible for organisational learning related to programme support
• Responsible for technical capacity building of support staff

Qualifications and Experience

• Strong financial background and managerial skills while also being familiar with supply chain and HR domains.
• Experience with financial project management and compliance with various institutional donors
• Experience in a corporate or an INGO environment, including development and implementation of strategic and operational support services.
• Demonstrated leadership and interpersonal skills including the ability to supervise and motivate as well as to coach and develop qualified professional staff,
• Demonstrated ability to plan and organize a substantial workload that includes complex, diverse tasks and responsibilities
• Experience in audit preparation and audit support, experience in taxation, tax declaration and tax audits
• Experience with using Peoplesoft desirable

Skills and Core Competencies

• Analytical, decision making and strategic planning skills and the ability to handle multiple priorities
• Competent level skills in core IT applications, particularly MS Office
• Willingness and ability to handle peaks in workload and flexible working hours
• A commitment to the values and principles of CARE
• Experience of exposure to conflict hit areas
• Strong representation and negotiation skills
• Advanced oral and written communication skills
• Fluency in English required
• Arabic and language skills an asset

Working Conditions:

The Head of Support will be based at least 30% and up to 50% in Libya until registration is obtained in Tunisia. It is anticipated that the Head of Support is expected to travel to visit projects and partners within the whole of Libya.

Accountability within CARE:

A commitment to CARE values and CARE’s integrity framework is critical to working with CARE. Any candidate offered a job with CARE will be expected to adhere to the following key areas of accountability:

• Comply with CARE’s policies and procedures with respect to safeguarding, code of conduct, health and safety, confidentiality, do no harm principles and unacceptable behaviour protocols.
• Report any concerns about the welfare of a child or vulnerable adult or any wrongdoings within our programming area.
• Report any concerns about inappropriate behaviour of a CARE staff or partner.

Safeguarding:

Children and vulnerable adults who come into contact with CARE as a result of our activities must be safeguarded to the maximum possible extent from deliberate or inadvertent actions and failings that place them at risk of abuse, sexual exploitation, injury, and any other harm. One of the ways that CARE shows this on-going commitment to safeguarding is to include rigorous background and reference checks in the selection process for all candidates.

Gender equality:

CARE is committed to meeting the standards of the CARE International Gender Policy (2019). Through this policy, CARE seeks to promote the equal realization of dignity and human rights for girls, women, boys and men in all diversities, and the elimination of poverty and injustice. Specifically, this policy seeks to improve the explicit incorporation of gender in programmatic and organizational practices.