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Background
Danish Refugee Council founded in Denmark in 1956, is Denmark’s largest and the world’s leading non-profit, independent, rights-based refugee organization.
Our vision is to assist refugees, internally displaced people, and their host communities to a dignified life. We protect lives and human rights and empower beneficiaries throughout conflict displacement by providing shelter, food, and hope in terms of work, education, and integration towards a sustainable future.
Since 1998, programmes in the South Caucasus are designed through a “protection lens”, ensuring that all activities integrate protection principles. As such, we will continue to work on expanding our knowledge and ensure durable solutions are provided to IDPs, returnees and host communities, and as well as make IDPs, returnees, host communities and persons in a refugee-like situation aware of and actively claim their rights, through legal assistance and awareness raising.
The main DRC donors in the South Caucasus in 2024 are SIDA, the Norwegian Ministry of Foreign Affairs, the European Union. The fundraising efforts have been undertaken with other donor organizations, which could potentially affect organizational priorities, the scope of work and tasks related to this position. The operations span across the whole of Georgia with over 28 employees in 4 offices, including two field offices in Abkhazia.
About the job
DRC is looking to recruit an experienced, highly qualified, and enthusiastic professional to lead its Support Services in Georgia. The Head of Support Services (HoSS) will ensure smooth, effective, and efficient operations of the support services in the areas of finance, human resources, supply chain, administration, and IT. The HoSS will play a key role in developing and implementing country-specific strategies as well as continuously improving operational systems, processes, and policies in support of DRC’s operation in Georgia in line with DRC’s global operational standards and procedures.
As the Head of Support Services and member of the Senior Management Team (SMT), the HoSS will undertake the following in each of DRC Support Services pillars outlined below:
Management
Management of Support Services and HR
DRC Dynamics ERP System
About you
To succeed in this role, we expect the candidate to be an exceptional leader and a supportive and collaborative colleague. We are looking for an individual who has worked in multinational and multicultural environments and can embrace and promote our culture of Diversity and Inclusion. The successful candidate will demonstrate strong analytical skills, will motivate others and guide by example. Moreover, we also expect the following:
In this position, you are expected to demonstrate DRC’ five core competencies:
Striving for excellence: You focus on reaching results while ensuring an efficient process.
Collaborating: You involve relevant parties and encourage feedback.
Taking the lead: You take ownership and initiative while aiming for innovation.
Communicating: You listen and speak effectively and honestly.
Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse, and harassment.
We offer
Contract length: 12 months with possible extension subject to funding
Salary and conditions in accordance with Danish Refugee Council’s Terms of Employment for national staff. This position is placed on salary Scale Band E.
Duty station: Tbilisi, Georgia
Application process
We only accept online applications at https://drc.ngo under Vacancies >Current Vacancies. Click on the vacancy then on ‘Apply for position’ at the bottom of the window. Please indicate at least two references with contact information.
All applicants must upload a cover letter and an updated CV in English no later than January 17th, 2024, till 24:00.
We only accept online applications.
Please indicate at least two references with contact information.
Only short-listed candidates will be contacted for an interview.
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