Head, Talent Development

ABOUT MASTERCARD FOUNDATION 

Mastercard Foundation seeks a world where everyone has the opportunity to learn and prosper. Through its Young Africa Works strategy and Canadian EleV program, the Foundation works with partners to ensure that millions of young people, especially young women, access quality education, financial services, and dignified work. Mastercard Foundation was established in 2006 through the generosity of Mastercard when it became a public company. The Foundation is independent with its own Board of Directors and CEO.

THE WORK AT THE FOUNDATION 

We are currently in an exciting period at the Mastercard Foundation as we intensify the implementation of the Young Africa Works strategy, aiming to empower 30 million young people throughout Africa to access dignified and fulfilling employment.

To ensure the Foundation’s accessibility to our partners and program participants, we have established offices in Rwanda, Kenya, Ghana, Senegal, Ethiopia, Nigeria, and Uganda. These offices provide strong in-country support for the implementation of Young Africa Works. We collaborate with governments, the private sector, educators, and other funders to enhance the quality of education and vocational training, equip young individuals with the necessary skills for the workforce, expand access to financial services for entrepreneurs and small businesses, and facilitate connections between job seekers and meaningful employment opportunities.

Our values serve as our guiding principles, transcending and surpassing all other considerations. We wholeheartedly encourage you to bring your bold ideas, curiosity, and expertise to your work.

If you are an experienced Talent Development Professional looking to increase your impact, read on!

THE OPPORTUNITY 

Reporting to the Chief People & Culture Officer, the Head, Talent Development will be responsible for designing, implementing, and managing the learning and development strategies and initiatives that align with the Foundation’s goals and mission. This role also plays a pivotal role in supporting our mission-driven work by empowering our staff and partners with the knowledge and skills they need to drive impact effectively and build the Foundations capacity and capabilities to adapt and change.

The successful candidate will be based in any of our offices in Africa (Ghana, Uganda, Senegal, Rwanda, Ethiopia, Nigeria, or Kenya)

WAYS YOU CAN CONTRIBUTE 

• Conceptualize and design the talent development vision and framework including programs and policies to build organizational capacity. 
• Collaborate with senior leadership to identify organizational capabilities and learning needs and establish priorities for capacity building.
• Lead the design and delivery of the learning and leadership development framework. 
• Co-create design and lead implementation of leadership and functional academies and learning solutions that address emerging and future needs of the Foundation. 
• Co-create and drive the implementation of initiatives to enhance capabilities of the senior management teams.
• Evaluate the effectiveness of training programs and make continuous improvements.
• Collaborate with subject matter experts to design and develop training curricula and materials to support Foundation academies.
• Lead the implementation of learning management systems and impactful learning solutions/experiences.
• Oversee the Foundation’s Scholars Fellow Program.
• Lead the identification of emerging leaders within the Foundation and implement leadership development programs to nurture and prepare future leaders.
• Explore and implement cutting-edge learning technologies and platforms to enhance learning experiences.
• Manage and curate a library of learning resources and materials for easy access by staff, grantees, and partners.
• Establish and maintain partnerships with external organizations, experts, and training providers to leverage external resources and expertise.
• Develop and implement metrics and key performance indicators to assess the impact of learning and development programs.
• Regularly scan the external markets for new trainings that may be valuable for the Foundation’s workforce.
• Regularly report on the progress and effectiveness of these initiatives to senior leadership.
• Manage the learning and development budget, ensuring cost-effective and efficient use of resources.
• Oversee the selection and management of external training providers, if necessary.

 WHO YOU ARE 

• Master’s degree in organizational development, Psychology, Human Resources, or related field
• Relevant professional qualification and a member of a relevant professional body.
• Minimum of fifteen (15) years overall experience and out of which at least five (5) yeas should be at management level.
• Progressive HR experience serving in strategically focused roles.
• Senior level experience including leading and directing Global Talent Development programs with a special focus on Africa.
• Minimum 10 years of experience leading and managing a team with the proven ability to motivate and energize others.
• Ability to think strategically and develop long-term plans for talent development that align with the Foundation’s goals and objectives.
• Experience in developing and implementing talent development programs to support employee growth and development. This includes identifying training needs, developing training programs, and measuring the effectiveness of training initiatives.
• Ability to collaborate effectively with other departments and stakeholders working across geographies to support the growth and development of employees and ensure that talent initiatives are aligned with the Foundation’s overall goals and objectives.
• Ability to measure the impact of development programs and initiatives and make data-driven decisions to continually improve the organization’s talent development efforts.
• Ability to develop and implement a comprehensive learning and development strategy that aligns with the organization’s goals and values including identifying skill gaps, creating training programs, and providing coaching and mentoring opportunities.
• Ability to design leadership development programs that support the growth and development of current and future leaders within the organization.
• Ability to manage other resources to support their growth and development while also achieving business objectives.
• Keep up to date on leading learning tools, and proficiently navigate multiple HR and L&D systems and tools.
• Experience conducting external market scan for new training and development offerings.
• Ability to work with Learning Management Systems (LMS) to launch new courses.
• Experience analyzing program metrics to measure effectiveness.
• Flexible, adaptable, and able to execute a range of job duties and changing priorities.
• Possess excellent verbal, written, and presentation skills with the ability to articulate information to a variety of constituents across cultures.
• Possess professional maturity, sensitivity with different cultures, and impeccable integrity that exemplify the Foundation’s values.
• Demonstrate a commitment to Mastercard Foundation’s values and vision.

Deadline for Applications is February 15, 2024.

Mastercard Foundation (the “Foundation”) values and respects your privacy. By submitting an application for this opportunity, you hereby agree to the Foundation’s collection, use and disclosure of your personal information in accordance with its Privacy Policy (available at https://mastercardfdn.org/privacy/). Please note that the Foundation may share your personal information with third-party agencies that support the Foundation’s recruitment activities, and such third-party agencies may contact you directly regarding this opportunity. If you have any questions or concerns, please contact the Foundation’s Privacy Officer at the address indicated in its Privacy Policy.

The Mastercard Foundation values the unique skills and experiences each individual brings to the organization and we are committed to creating and maintaining an inclusive and accessible environment for everyone.

Completion of satisfactory business references and background checks are essential conditions of employment.

For more information and to sign up for the Foundation’s newsletter, please visit http://www.mastercardfdn.org/
Follow the Foundation on Twitter at @MastercardFdn

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